| MS60004 |
| MSI THE UK MARKET THE UK MARKET FOR EXPRESS DELIVERY : June 2004 |
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This report covers: Express Delivery
Companies covered include: Amtrak Express Parcels, ANC, Business Post Group, DHL International (UK), FedEx Corporation, GeoPost UK, Parceline, Interlink Express Parcels, Hays, Initial Citry Link, LYNX Express, Nightfreight Holdings, Nightspeed Secure Worldwide Express, Parcelforce Worldwide, Target Express, TNT UK, Tuffenlls Parcels Express, UPS,,
| 1 | Executive Summary | 1 |
| 2 | INTRODUCTION | 2 |
| 2.1 | Definitions | 2 |
| 2.2 | Methodology | 4 |
| 2.3 | Economic Background | 4 |
| 2.3.1 | Overview | 4 |
| 2.3.2 | Interest Rates | 8 |
| 2.3.3 | Inflation | 9 |
| 2.3.4 | The Budget, March 2004 | 10 |
| 2.3.5 | Forecasts | 12 |
| 2.4 | Exchange Rates | 15 |
| 2.5 | Abbreviations | 16 |
| 3 | MARKET Size | 17 |
| 3.1 | Market Size And Trends, 1993?2003 | 17 |
| 3.2 | Market Segmentation, 1993-2003 | 18 |
| 3.2.1 | Overview | 18 |
| 3.2.2 | Internal Deliveries | 19 |
| 3.2.2.1 | Overview | 19 |
| 3.2.2.2 | By Time Sensitivity | 21 |
| 3.2.2.3 | By User Type | 24 |
| 3.2.2.4 | By Mode Of Transport | 25 |
| 3.2.2.5 | Revenue Per Parcel | 27 |
| 3.2.3 | International Deliveries | 28 |
| 3.2.3.1 | Overview | 28 |
| 3.2.3.2 | By Destination | 29 |
| 3.2.3.3 | By Mode Of Transport | 30 |
| 3.2.3.4 | Revenue Per Parcel | 32 |
| 3.3 | Factors Affecting Demand | 33 |
| 3.4 | Forecast Market Size And Trends, 2004-2008 | 34 |
| 3.5 | Forecast Market Segmentation, 2004-2008 | 36 |
| 3.5.1 | Overview | 36 |
| 3.5.2 | Internal Deliveries | 37 |
| 3.5.2.1 | Overview | 37 |
| 3.5.2.2 | By Time Sensitivity | 38 |
| 3.5.3 | International Deliveries | 39 |
| 4 | Market Shares | 42 |
| 4.1 | Internal Deliveries | 42 |
| 4.2 | International Deliveries | 44 |
| 5 | Critical Success Factors | 46 |
| 6 | Customer Profile | 49 |
| 7 | Industry Structure | 51 |
| 7.1 | Overview | 51 |
| 7.2 | Company Profiles | 52 |
| 7.2.1 | Amtrak Express Parcels | 52 |
| 7.2.1.1 | Overview | 52 |
| 7.2.1.2 | Business Profile | 54 |
| 7.2.2 | ANC | 54 |
| 7.2.2.1 | Overview | 54 |
| 7.2.2.2 | Business Profile | 56 |
| 7.2.3 | Business Post Group | 56 |
| 7.2.3.1 | Overview | 56 |
| 7.2.3.2 | Business Profile | 58 |
| 7.2.4 | DHL International (UK) | 59 |
| 7.2.4.1 | Overview | 59 |
| 7.2.4.2 | Business Profile | 60 |
| 7.2.5 | FedEx Corporation | 61 |
| 7.2.5.1 | Overview | 61 |
| 7.2.5.2 | Business Profile | 62 |
| 7.2.6 | GeoPost UK | 63 |
| 7.2.6.1 | Overview | 63 |
| 7.2.6.2 | Business Profile | 63 |
| 7.2.6.3 | Parceline | 64 |
| 7.2.6.4 | Interlink Express Parcels | 65 |
| 7.2.6.4.1 | Overview | 65 |
| 7.2.6.4.2 | Business Profile | 66 |
| 7.2.7 | Hays | 67 |
| 7.2.7.1 | Overview | 67 |
| 7.2.7.2 | Business Profile | 68 |
| 7.2.8 | Initial City Link | 69 |
| 7.2.8.1 | Overview | 69 |
| 7.2.8.2 | Business Profile | 70 |
| 7.2.9 | LYNX Express | 71 |
| 7.2.9.1 | Overview | 71 |
| 7.2.9.2 | Business Profile | 72 |
| 7.2.10 | Nightfreight Holdings | 73 |
| 7.2.10.1 | Overview | 73 |
| 7.2.10.2 | Business Profile | 74 |
| 7.2.11 | Nightspeed Secure Worldwide Express | 74 |
| 7.2.11.1 | Overview | 74 |
| 7.2.11.2 | Business Profile | 76 |
| 7.2.12 | Parcelforce Worldwide | 76 |
| 7.2.12.1 | Overview | 77 |
| 7.2.12.2 | Business Profile | 77 |
| 7.2.13 | Target Express | 78 |
| 7.2.13.1 | Overview | 78 |
| 7.2.13.2 | Business Profile | 79 |
| 7.2.14 | TNT UK | 80 |
| 7.2.14.1 | Overview | 80 |
| 7.2.14.2 | Business Profile | 81 |
| 7.2.15 | Tuffnells Parcels Express | 82 |
| 7.2.15.1 | Overview | 82 |
| 7.2.15.2 | Business Profile | 83 |
| 7.2.16 | UPS | 84 |
| 7.2.16.1 | Overview | 84 |
| 7.2.16.2 | Business Profile | 85 |
| 8 | MAGAZINEs | 86 |
| 9 | Trade Associations | 87 |
| 10 | Trade Exhibitions | 88 |
LIST OF TABLES
| 1. UK Economic Indicators, 2001-2005 | 8 |
| 2. The UK Market For Express Delivery Services, 1993-2003 | 17 |
| 3. The UK Market For Express Delivery Services, By Type Of Service, 1993-2003 | 18 |
| 4. The UK Market For Internal Express Delivery Services, 1993-2003 | 20 |
| 5. The UK Volume Market For Internal Express Delivery Services, By Time Sensitivity, 1999-2003 | 22 |
| 6. Proportional Importance Of The UK Volume Market For Internal Express Delivery Services, By Time Sensitivity, 1999-2003 | 23 |
| 7. The UK Value Market For Internal Express Delivery Services, By Time Sensitivity, 1999-2003 | 23 |
| 8. Proportional Importance Of The UK Value Market For Internal Express Delivery Services, By Time Sensitivity, 1999-2003 | 24 |
| 9. The UK Volume Market For Internal Express Delivery Services, By Type Of User, 1999-2003 | 24 |
| 10. The UK Volume Market For Internal Express Delivery Services, By Mode Of Transport, 2003 | 26 |
| 11. Revenue Per Parcel In The UK Market For Internal Express Delivery Services, 1993-2003 | 27 |
| 12. The UK Market For International Express Delivery Services, 1993-2003 | 28 |
| 13. The UK Value Market For International Express Delivery Services, By Destination, 1999-2003 | 29 |
| 14. Proportional Importance Of The UK Value Market For International Express Delivery Services, By Destination, 1999-2003 | 30 |
| 15. Proportional Importance Of The UK Volume Market For International Express Delivery Services, By Mode Of Transport And By Destination, 2003 | 31 |
| 16. Revenue Per Parcel In The UK Market For International Express Delivery Services, 1993-2003 | 32 |
| 17. Forecast UK Market For Express Delivery Services, 2004-2008 | 35 |
| 18. Forecast UK Market For Express Delivery Services, By Type Of Service, 2004-2008 | 36 |
| 19. Forecast UK Market For Internal Express Delivery Services, 2004-2008 | 37 |
| 20. Forecast UK Volume Market For Internal Express Delivery Services, By Time Sensitivity, 2004-2008 | 38 |
| 21. Forecast UK Value Market For Internal Express Delivery Services, By Time Sensitivity, 2004-2008 | 39 |
| 22. Forecast UK Market For International Express Delivery Services, 2004-2008 | 40 |
| 23. Market Shares In The UK Market For Internal Express Delivery Services, 2004 | 44 |
| 24. Market Share In The UK Market For International Express Delivery Services, 2004 | 45 |
| 25. Proportional Importance Of The UK Volume Market For Express Delivery Services, By User And Receiver, 2003 | 49 |
| 26. Industry Concentration In The UK Market For Internal Express Delivery Services, 2003 | 51 |
| 27. Financial Summary Of Amtrak Express Parcels, 1998-2002 | 54 |
| 28. Financial Summary Of ANC, 1998-2003 | 56 |
| 29. Financial Summary Of Business Post Group, 2000-2004 | 58 |
| 30. Financial Summary Of DHL International (UK), 1998-2002 | 60 |
| 31. Financial Summary Of FedEx Corporation, 1999-2003 | 62 |
| 32. Financial Summary Of GeoPost UK (Formerly Mayne Nickless (UK), 1998-2002 | 64 |
| 33. Financial Summary Of Interlink Express Parcels, 1998-2002 | 67 |
| 34. Financial Summary Of Hays, 1999-2003 | 69 |
| 35. Turnover Of Initial City Link, 1999-2003 | 70 |
| 36. Financial Summary Of LYNX Express, 1998-2002 | 72 |
| 37. Financial Summary Of Nightfreight Holdings, 1998-2002 | 74 |
| 38. Financial Summary Of Nightspeed Services, 1999-2003 | 76 |
| 39. Financial Summary Of Royal Mail Holdings, 1999-2003 | 78 |
| 40. Financial Summary Of Target Express, 1998-2003 | 79 |
| 41. Financial Summary Of TNT UK’s Express Business, 1999-2002 | 82 |
| 42. Financial Summary Of Tuffnells Parcels Express, 1998-2002 | 83 |
| 43. Financial Summary Of UPS, 1998-2002 | 85 |
LIST OF DIAGRAMS
1. The UK Value Market For Express Delivery Services, By Type Of Service, 1999-2008 1
EXECUTIVE SUMMARY
| MSI believe that the UK express delivery market increased by 2% in 2003 to reach £2.69 billion (€4.01 billion). The internal deliveries market accounted for 92% of the express delivery market in volume terms in 2003, while the internal market accounted for 59% of the market in value terms. |
| MSI forecast that the UK express delivery market will increase by some 17% in real value terms between 2004 and 2008. |
| The following table shows the development of the value of the UK express delivery market, by type of service, between 1999 and 2008. |
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Last updated by Amanda Porteous December 2004
