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MS74072
MSI INTEGRATED FACILITIES MANAGEMENT: UK : JUNE 2002

This report covers: Integrated Facilities Management,Factors Affecting Demand,By Type of Service,

Companies covered include: Amey,Atkins,Carillion,Chesterton International,Interserve,Interserve,John Mowlem & Company, Aqumen Group,Johnson Controls,Land Securities,OCS Group,Rentokil Initial,Serco Group,Sodexho Alliance,

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TABLE OF CONTENTS

1 Key Findings 1
2 INTRODUCTION 3
2.1 Definitions 3
2.2 Methodology 9
2.3 Economic Background 9
2.3.1 Overview 9
2.3.2 Interest Rates 11
2.3.3 Inflation 12
2.3.4 Forecasts 12
2.4 Exchange Rates 13
2.5 Abbreviations 13
3 MARKET Size 15
3.1 Market Overview And Trends, 1997-2001 15
3.2 Market Segmentation 17
3.2.1 By Market Sector 17
3.2.2 By End User 19
3.2.3 By Type of Service 23
3.3 Factors Affecting Demand 25
3.4 Forecast Market Overview And Trends, 2002-2006 29
3.5 Forecast Market Segmentation 32
3.5.1 By Market Sector 32
3.5.2 By End User 36
3.5.3 By Type of Service 44
4 Critical Success Factors 50
5 OPPORTUNITIES FOR SUPPLIERS 53
6 INDUSTRY STRUCTURE 55
6.1 Overview 55
6.2 Company Profiles 57
6.2.1 AMEC 57
6.2.2 Amey 59
6.2.3 Atkins 61
6.2.4 Carillion 63
6.2.5 Chesterton International 65
6.2.6 Interserve 66
6.2.7 Jarvis 67
6.2.8 John Mowlem & Company 69
6.2.8.1 Overview 69
6.2.8.2 Aqumen Group 72
6.2.9 Johnson Controls 73
6.2.10 Land Securities 74
6.2.11 OCS Group 75
6.2.12 Rentokil Initial 77
6.2.13 Serco Group 79
6.2.14 Sodexho Alliance 81
7 MAGAZINE Addresses 84
8 Trade Association addresses 86
List of Tables
1.     Economic Indicators On The UK Economy, 2000-2003 11
2.     The UK Market For Integrated Facilities Management, 1997-2001 15
3.     The UK Market For Integrated Facilities Management, By Market Sector, 1997-2001 17
4.     The UK Market For Integrated Facilities Management, By End User, 1997-2001 19
5.     The UK Market For Integrated Facilities Management, By Type Of Service, 1997-2001 23
6.     UK Government Departmental Expenditure Limits, By Department, 2001-2004 26
7.     Forecast UK Market For Integrated Facilities Management, 2002-2006 30
8.     Forecast UK Market For Integrated Facilities Management, By Market Sector, 2002-2006 32
9.     Forecast Payments From Signed PFI Contracts, 2003-2007 33
10.  Sales Of Government Assets, 2001-2004 34
11.  Forecast UK Market For Integrated Facilities Management, By End User, 2002-2006 37
12.  Forecast UK Health Spending As A Proportion Of GDP, 2003-2008 39
13.  Forecast UK Government Departmental Estimate Of Capital Expenditure By The Private Sector, 2003-2005 42
14.  Forecast UK Market For Integrated Facilities Management, By Type Of Service, 2002-2006 46
15.  Financial Summary Of AMEC, 1996-2000 58
16.  Turnover Of AMEC, By Geographical Region, 1999 And 2000 58
17.  Financial Summary Of Amey, 1997-2001 60
18.  Turnover Of Amey, By Segment, 2000 And 2001 60
19.  Financial Summary Of Atkins, 1997-2001 62
20.  Turnover Of Atkins, By Geographical Region, 2000 And 2001 62
21.  Financial Summary Of Carillion, 1996-2000 64
22.  Turnover Of Carillion, By Geographical Region, 1999 And 2000 64
23.  Financial Summary Of Chesterton International, 1997-2001 66
24.  Financial Summary Of Interserve, 1997-2001 67
25.  Financial Summary Of Jarvis, 1997-2001 68
26.  Turnover Of Jarvis, By Geographical Region, 2000 And 2001 69
27.  Financial Summary Of John Mowlem & Company, 1996-2000 70
28.  Turnover Of John Mowlem & Company, By Geographical Region, 1999 And 2000 71
29.  Financial Summary Of Aqumen Group, 1999-2000 73
30.  Financial Summary Of Johnson Controls’ Controls Group, 1997-2001 74
31.  Financial Summary Of Land Securities, 1997-2001 75
32.  Financial Summary Of OCS Group, 1997-2001 77
33.  Financial Summary Of Rentokil Initial, 1996-2000 78
34.  Turnover Of Rentokil Initial, By Geographical Region, 1999 And 2000 79
35.  Financial Summary Of Serco Group, 1997-2001 80
36.  Financial Summary Of Serco Group, By Geographical Region, 2001 81
37.  Financial Summary Of Sodexho Alliance, 1997-2001 82
38.  Turnover Of Sodexho Alliance, By Geographical Region, 2000 And 2001 83
List of Diagrams
1.     The UK Market For Integrated Facilities Management, By Type Of Service, 1997-2006 2
2.     The UK Market For Integrated Facilities Management, By End User, 2001 22
3.     Forecast UK Market For Integrated Facilities Management, By End User, 2006 44

KEY FINDINGS

MSI estimate that the value of the UK market for integrated facilities management increased significantly between 1997 and 2001. Indeed, MSI believe that the market increased by 115 percent during the review period, reaching a value of £4.5 billion (€7.2 billion) in 2001.
MSI believe that the largest sector of the integrated facilities management market in the UK is accounted for by the public sector, which represented some 57 percent of the total contract value in 2001, compared with 59 percent in 2000. MSI forecast that the proportional importance of the public sector integrated facilities management market will fall considerably in the five-year period to 2006.
There are a number of important factors affecting demand for integrated facilities management, including the state of the UK economy, government policy and legislation, availability of human resources, customer awareness and business structures.
MSI believe that it will be increasingly important to take a holistic approach to integrated service provision, including both the facilities management company's and the client's skills and experience in the development of integrated facilities management contracts. The planning process of increasingly complex contracts must see the enactment of strategic partnerships between all parties affected.
MSI believe that there have been a number of new entrants into the UK market for integrated facilities management during the review period. An increasing number of construction companies are moving into the integrated facilities management market to enhance market image and improve capitalisation. John Mowlem & Company's acquisition of the Aqumen Group is just one example of this trend as, indeed, is the £85 million (€137 million) bid by Alfred McAlpine, the infrastructure services group, for the facilities management services provider, Stiell.
The market for integrated facilities management continues to be dependent on the traditionally outsourced services such as ancillary support and mechanical and engineering services. However, MSI believe that the proportional importance of these services will decrease from 73 percent in 2002 to 70 percent of the total value in 2006. Furthermore, strategic management services will account for 8 percent of the total contract value in 2006, compared with 5 percent in 2002. The following diagram illustrates the development of the UK integrated facilities management market, by type of service, between 1997 and 2006

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Text © 2002 MSI

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