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MS74012
MSI CONTRACT CLEANING SERVICES: UK: 2002
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This report covers: contract cleaning , office cleaning,

Companies covered include: ISS UK, MacLellan International, MITIE Group, OCS Group, Pall Mall Support Services, Rentokil Initial, Sodexho,

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TABLE OF CONTENTS

1 Key Findings 1
2 INTRODUCTION 4
2.1 Definitions 4
2.2 Methodology 5
2.3 Economic Background 6
2.3.1 Interest Rates 8
2.3.2 Inflation 9
2.3.3 The Budget 2002 9
2.3.4 Forecasts 11
2.4 Exchange Rates 12
2.5 Abbreviations 12
3 MARKET Size 14
3.1 Market Overview And Trends, 1997-2001 14
3.2 Market Segmentation 18
3.2.1 By Type Of Cleaning 18
3.2.2 By Type Of Company 21
3.2.3 By Type Of Cost 25
3.3 Factors Affecting Demand 27
3.4 Forecast Market Overview And Trends, 2002-2006 32
3.5 Forecast Market Segmentation 38
3.5.1 By Type Of Cleaning 38
3.5.2 By Type Of Company 40
3.5.3 By Type Of Cost 41
4 OPPORTUNITIES FOR SUPPLIERS 44
5 Critical Success Factors 48
6 INDUSTRY STRUCTURE 54
6.1 Overview 54
6.2 Number Of Employees 56
6.3 Market Shares 57
6.4 Company Profiles 58
6.4.1 ISS UK 58
6.4.2 MacLellan International 59
6.4.3 MITIE Group 60
6.4.4 OCS Group 62
6.4.5 Pall Mall Support Services 63
6.4.6 Rentokil Initial 64
6.4.7 Sodexho (Formerly Gardner Merchant) 67
7 MAGAZINE Addresses 69
8 Trade Association Addresses 70
9 Trade Fairs And Exhibitions 71

List of Tables
1.     Economic Indicators On The UK Economy, 2000?2003 8
2.     The UK Market For Contract Cleaning Services, 1997-2001 14
3.     Construction Output In Great Britain, By Type Of Work, 1997-2001 16
4.     New Non-Housing Construction Activity In Great Britain, By Sector, 1997-2001 18
5.     The UK Market For Contract Cleaning Services, By Type Of Cleaning, 1997?2001 19
6.     The UK Market For Contract Cleaning Services, By Type Of Company, 2000 And 2001 21
7.     The UK Market For Contract Cleaning Services Within The Public Sector, By Type Of Operator, 2000 And 2001 23
8.     Segmentation Of An Average Cleaning Contract, By Type Of Cost, 2001 27
9.     Forecast UK Market For Contract Cleaning Services, 2002-2006 32
10.  Forecast Construction Output In Great Britain, By Type Of Work, 2002-2006 34
11.  Forecast New Non-Housing Construction Activity In Great Britain, By Sector, 2002?2006 35
12.  Forecast UK Market For Contract Cleaning Services, By Type Of Cleaning, 2002?2006 38
13.  Forecast UK Market For Contract Cleaning Services, By Type Of Company, 2002?2006 40
14.  Forecast Segmentation Of An Average Cleaning Contract, By Type Of Cost, 2002 42
15.  The UK Market For Commercial And Industrial Cleaning Substances, By End User, 2000 And 2001 44
16.  The UK Market For Commercial And Industrial Cleaning Machines, By End User, 2000 And 2001 45
17.  Number Of Industrial Cleaning Companies In The UK, 1997?2001 54
18.  Total Number Of Industrial Cleaning Businesses, By Size Of Turnover, 1997 And 2001 55
19.  UK Industrial Contract Cleaning Industry, By Number Of Employees, 1997 And 2000 56
20.  Market Shares In The UK Market For Contract Cleaning Services, 2001 57
21.  Financial Summary Of ISS UK, 1997-2000 59
22.  Financial Summary Of MITIE Group, 1997-2001 61
23.  Financial Summary Of OCS Group, 1997-2001 63
24.  Financial Summary Of Pall Mall Support Services, 1997?2000 64
25.  Financial Summary Of Rentokil Initial, 1997-2001 66
26.  Turnover Of Rentokil Initial, By Class Of Business, 2001 66
27.  Financial Summary Of Sodexho, 1997-2001 68

List of Diagrams
1.     The UK Market For Contract Cleaning Services, 1997-2006 2

EXECUTIVE SUMMARY

1 KEY FINDINGS -

MSI estimate that the value of the UK contract cleaning market has increased by some 22 percent during the review period to reach a value of £4.87 billion (€7.84 billion) in 2001 -

MSI believe that the increase in value of the UK contract cleaning market between 1997 and 2001 was largely attributable to a number of factors, which included:

In 2001 standard cleaning services accounted for the largest proportion of the UK contract cleaning market, representing some 61 percent of the total value. However, MSI believe that the proportional importance of standard cleaning services has declined marginally due to increased demand for specialised contract cleaning services -

MSI believe that in 2001 some 65 percent of the total market value of cleaning contracts was generated by the private sector with the remaining 35 percent accounted for by the public sector -

MSI have identified a number of factors that have an influence on the UK contract cleaning market, including:

MSI forecast that the value of the UK contract cleaning market will increase by 22 percent in real terms between 2002 and 2006. The increase will be due to:

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Text © 2002MSI

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Last updated by Amanda Porteous October 2002