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Definitions

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DEFINITIONS

This report analyses the market for courier services in the UK. The report examines the value of the UK market for courier services, which has been segmented by domestic and international courier services. Furthermore, the report focuses on the structure of the courier services industry together with factors affecting the demand for courier services and factors, which are critical to the success of courier services' providers in the UK. For the purposes of this report the following definitions apply:

Courier services refers to the delivery of a package directly to a customer during the same day that the delivery booking was made.

Ad-hoc refers to customers who occasionally use a courier service. Customers are, therefore, not bound into a contract with the courier services company and their custom is not guaranteed as they use the service as and when it is required.

Contract services refers to customers who have formed a contract with an express delivery company, who frequently use the services offered.

For the purposes of this report, MSI have based the market size on the value generated from the delivery of these consignments. It is important to note that the total home delivery market and any delivery services other than same day deliveries are not included in the the market size, which has been estimated by MSI. Home deliveries included in the market size are those made by courier services companies during the same day in which the delivery booking was made.

As a consequence of the service provided by courier services companies, customers are required to pay a higher price for this postal service, than customers would do for the basic postal service.

All values are quoted at current prices unless otherwise specified. MSI has a policy of rounding numbers from five up to the next significant figure.

Text © 2001MSI

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