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MS60008 MSI EXPRESS DELIVERY SERVICES: UK: FEBRUARY
1998
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Table of Contents
Executive Summary
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TABLE OF CONTENTS
- EXECUTIVE SUMMARY
- INTRODUCTION
- Methodology
- The UK Economy
- Overview
- Political Climate
- Interest Rates
- Inflation
- Exchange Rates
- Taxation
- Consumer Demand
- Output
- Investment
- Forecasts
- Exchange Rates
- Abbreviations
- MARKET SIZE
- Market Overview and Trends, 1993-1997
- Market Segmentation, 1993-1997
- Overview
- Internal Deliveries
- Overview
- By Time Sensitivity
- By User Type
- By Transport Method
- International Deliveries
- Overview
- By Destination
- By Transport Method
- Factors Affecting Demand
- Forecast Market Overview, 1998-2002
- Forecast Market Segmentation, 1998-2002
- Overview
- Internal Deliveries
- Overview
- By Time Sensitivity
- International Deliveries
- MARKET SHARES
- Internal Deliveries
- International Deliveries
- CRITICAL SUCCESS FACTORS
- CUSTOMER PROFILE
- INDUSTRY STRUCTURE
- Overview
- Company Profiles
- Amtrak Express Parcels
- ANC
- Business Post Group
- DHL International (UK)
- Interlink Express Parcels
- Lynx Express
- Nightfreight
- Parcelforce Worldwide
- Parceline
- Securicor Group
- TNT Express (UK)
- Tuffnells Parcels Express
- United Carriers
- UPS
- TRADE ASSOCIATIONS
- MAGAZINES
- List of Tables
- 1 Economic Indicators On The UK Economy, 1989-1998
- 2 The UK Market For Express Delivery Services, 1988-1997
- 3 The UK Market For Express Delivery Services, By Type,
1988-1997
- 4 The UK Market For Internal Express Delivery Services,
1988-1997
- 5 The UK Volume Market For Internal Express Delivery Services, By
Time Sensitivity, 1993-1997
- 6 Proportional Importance Of The UK Volume Market For Internal
Express Delivery Services, By Time Sensitivity, 1993-1997
- 7 The UK Value Market For Internal Express Delivery Services, By Time
Sensitivity, 1993-1997
- 8 Proportional Importance Of The UK Value Market For Internal Express
Delivery Services, By Time Sensitivity, 1993-1997
- 9 The UK Volume Market For Internal Express Delivery Services, By
Type Of User, 1995-1997
- 10 The UK Volume Market For Internal Express Delivery Services, By
Transport Method, 1997
- 11 The UK Market For International Express Delivery Services,
1988-1997
- 12 Growth In The International Economies, By Geographical Region,
1989-1998
- 13 The UK Value Market For International Express Delivery Services,
By Destination, 1993-1997
- 14 Proportional Importance Of The UK Value Market For International
Express Delivery Services, By Destination, 1993-1997
- 15 The percentage Of Volume Of International Deliveries, By Transport
Type, By Destination, 1997
- 16 Forecast UK Market For Express Delivery Services, 1998-2002
- 17 Forecast UK Market For Express Delivery Services, By Destination,
1998-2002
- 18 Forecast UK Market For Internal Express Delivery Services,
1998-2002
- 19 Forecast UK Volume Market For Internal Express Delivery Services,
By Time Sensitivity, 1998-2002
- 20 Forecast UK Value Market For Internal Express Delivery Services,
By Time Sensitivity, 1998-2002
- 21 Forecast UK Market For International Express Delivery Services,
1998-2002
- 22 Market Shares In The UK Market For Internal Express Delivery
Services, 1997
- 23 Market Shares In The UK Market For International Express Delivery
Services, 1997
- 24 Expenditure On Advertising In The UK Courier And Express Delivery
Markets, By Brand, 1994-1997
- 25 The UK Express Delivery Market, By User And Receiver, 1997
- 26 Industry Concentration In The UK Internal Express Delivery
Services Market, 1997
- 27 Financial Summary Of Amtrak Express Parcels, 1992-1996
- 28 Financial Summary Of ANC, 1992-1996
- 29 Financial Summary Of Business Post Group, 1993-1997
- 30 Financial Summary of DHL International (UK), 1992-1996
- 31 Financial Summary Of Interlink Express Parcels, 1993-1997
- 32 Financial Summary Of Lynx Express Delivery Network, 1992-1995
- 33 Financial Summary Of Nightfreight, 1993-1996
- 34 Financial Summary Of Parcelforce Worldwide, 1993-1997
- 35 Financial Summary Of Mayne Nickless Time Critical Express
Division, 1995-1997
- 36 Financial Summary Of Securicor Group's Distribution Division,
1992-1996
- 37 Financial Summary Of TNT Express (UK), 1992-1996
- 38 Financial Summary Of Tuffnells Parcels Express, 1992-1996
- 39 Financial Summary Of United Carriers Group, 1994-1996
- 40 Financial Summary Of UPS, 1992-1996
- List of Diagrams
- 1 The Proportional Importance Of The UK Volume Market For Internal
Express Delivery Services, By Type Of User, 1997
- 2 The UK Volume Market For Express Delivery Services, By Destination,
1993-2002
Back to Top
EXECUTIVE SUMMARY
The UK express delivery services market is estimated to have delivered
681 million packages in 1997, representing an increase of 10 percent from the
volume of consignments transported in 1996. The UK express delivery services
market in value terms has grown less significantly as a result of the continued
price discounting by many express delivery service providers. MSI estimate that
the market increased by 7 percent in 1997 to 2.2 billion (ECU3.2
billion).
Internal deliveries in the UK express delivery services market are
estimated to have accounted for 95 percent of the volume of packages in 1997.
MSI estimate that next day deliveries accounted for 315 million packages in the
market. Indeed, demand for next day deliveries has increased in volume terms by
44 percent between 1993 and 1997. Other guaranteed deliveries rose by 13
percent whilst the size of the non-guaranteed services sector contracted by 2
percent between 1993 and 1997.
The UK market for international deliveries continued to grow in both
volume and value terms. In 1997 the volume of packages for international
destinations increased by 12 percent with a significant proportion of this
growth accounted for by deliveries to non-European countries. Indeed the
proportion of the market volume accounted for by non-European deliveries had
risen to 31 percent in 1997.
MSI believe that demand for express delivery services is affected by a
number of factors including:
- - end user performance
- - UK and international economic factors
- - the trend towards globalisation
- - political changes
- - government policy
- - the pricing of express delivery services
- - customer perception of added value services
- - social trends
- - trends in distribution and production
The UK market for express delivery services is forecast to continue
growing in both volume and value terms between 1998 and 2002. In the internal
sector, MSI forecast that the growth rates of the value market will become
increasingly in line with those forecast in the volume market reflecting the
trend towards price stability in the market. In contrast, as the international
market becomes further characterised by competition and reaches a level of
maturity, prices in the sector are expected to decline.
MSI have identified a number of factors which are considered to be
critical for the success of express delivery companies. The following factors
are of particular importance due to their role in the decision making criteria
of customers:
- - price
- - geographical coverage
- - range of services
- - speed and timing of delivery
- - quality of service
- - reliability
- - customer care
During the 1990s the UK express delivery services industry for internal
deliveries has become more concentrated with many smaller companies being
forced out of the market as a result of the UK economic recession. Indeed, the
leading 14 companies accounted for 93 percent of the total market value in
1997. The international sector continues to be led by four companies. However,
many UK companies are penetrating the international express delivery services
market which is serving to reduce concentration in the sector.
Text © 1998 MSI
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