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This report covers: ABC1 Consumer,
companies and brand names covered include: Burberry Ltd, John Lewis Partnership Plc, Marks And Spencer Plc, J Sainsbury Plc, Tesco Plc
BRIEF DESCRIPTION
| Following the analysis of the breakdown of the UK population and of household expenditure by socio-economic group, this report focuses on four key consumer goods/services sectors - food, the home, clothing, and leisure and travel - and analyses each in terms of the market background, consumer trends, and marketing and supplier activity. It presents both an international perspective on the sector, and an analysis of political, economic, social and technological factors impacting it (PEST analysis). It considers consumer dynamics affecting the market, presenting the results of original research into ABC1 consumers' purchasing patterns and attitudes towards finances and spending. It profiles selected retailers of importance to this consumer group and considers prospects for future expenditure by ABC1 consumers in these sectors. |
EXECUTIVE SUMMARY
| Over the past 5 years, there has been a steady increase in the proportion of adults who fall into the ABC1 socio-economic group. In 2003, 53.3% of adults were classified as such, compared with 48.5% in 1999. |
| Since 1999, ABC1 consumers have had a strong influence on many of the trends within the food market and their greater affluence means that they are more able than most to afford premium food products. These consumers might be more willing to pay higher prices for food for a number of reasons, including: an interest in new and unusual foods; a demand for convenience products, which is generated by busy lifestyles; and a greater awareness of health issues and ethical concerns relating to food. In addition, online shopping has become increasingly popular and this is another area in which ABC1 consumers have been the driving force; at least partly because they are more likely than other socio-economic groups to have Internet access at home. |
| Key Note's research shows that ABC1s are more likely to buy food products from retailers' premium own-label ranges than from the economy ranges. However, a substantial number of consumers many of whom are just as likely to be in the AB as in the C1 social group purchase cheaper items. |
| At the top end of the clothing market, there are signs of a backlash against conspicuous affluence and a move towards the middle market is evident; a number of designer labels have now introduced budget ranges. This trend is echoed by a converging trend at the budget end of the market, with high-street stores and supermarkets introducing more upmarket ranges. |
| Almost nine out of ten ABs and nearly eight in ten C1s are homeowners and, as such, are particularly important to the market for home-related products, which includes furniture, furnishings and homeware. |
| Consumers in the ABC1 group are at the forefront of the move towards independent travel and Key Note's original research shows that they are nearly twice as likely as C2DEs to book both accommodation and travel themselves. |
| In addition, findings from Key Note's research indicate that, over the past 2 years (to March 2004), ABC1 consumers have not suffered particularly from financial problems. In fact, they are nearly twice as likely to claim that their financial situation is better now compared with 2 years ago, than to say it is worse. ABC1 consumers are also highly unlikely to express fears relating to the prospect of a fall in house prices. |
TABLE OF CONTENTS
| Executive Summary |
| 1. Introduction |
| overview |
| Definitions |
| The Social Grade System |
| National Statistics, Socio-Economic Classification |
| 2. Strategic Overview |
| SOCIO-ECONOMIC BACKGROUND |
| Table 1: The UK Adult Population by Socio-Economic Group (% of adults), 1999-2003 |
| Figure 1: The UK Adult Population by Socio-Economic Group (% of adults), 1999-2003 |
| Table 2: Profile of ABC1 Adults by Socio-Economic Group (% of respondents), 2004 |
| Household Tenure |
| Table 3: Household Tenure (% of respondents), 2004 |
| Figure 2: Household Tenure (% of respondents), 2004 |
| Car Ownership |
| Table 4: Car Ownership (% of respondents), 2003 |
| Figure 3: Car Ownership (% of respondents), 2003 |
| Internet Access and Home Shopping |
| Table 5: Households with PC and Internet Access at Home (%), 2002 and 2003 |
| Table 6: Consumer Penetration of Home-Shopping Activities (% of respondents), 2003 |
| Figure 4: Consumer Penetration of Home-Shopping Activities (% of respondents), 2003 |
| HOUSEHOLD EXPENDITURE |
| Table 7: Average Weekly Household Expenditure by Socio-Economic Classification of Household Reference Person (£), 2002/2003 |
| Table 8: Average Weekly Household Expenditure by Socio-Economic Classification of Household Reference Person (%), 2002/2003 |
| 3. Food |
| BACKGROUND |
| CONSUMER TRENDS |
| Influences on Eating Habits |
| Table 9: Factors Influencing Eating Habits by Socio-Economic Group (% of respondents), 2003 |
| Figure 5: Factors Influencing Eating Habits by Socio-Economic Group (% of respondents), 2003 |
| Organic Foods |
| Table 10: Attitudes and Purchasing Habits in Organic Foods by Socio-Economic Group (% of respondents), 2003 |
| Own-Label Foods |
| Table 11: Attitudes Towards Own-Label Products by Socio-Economic Group (% of respondents), 2003 |
| MARKETING AND SUPPLIER ACTIVITY |
| Company Activity |
| Marks & Spencer |
| Safeway |
| Somerfield |
| Sainsbury's |
| Tesco |
| Waitrose |
| Advertising Expenditure |
| Table 12: Main Media Advertising Expenditure on Selected Supermarket and Grocery Chains (£000), Years Ending December 2002 and 2003 |
| Table 13: Main Media Advertising Expenditure on Selected Own-Label Ranges by Supermarket and Grocery Chains (£000), Year Ending December 2003 |
| 4. Home |
| BACKGROUND |
| CONSUMER TRENDS |
| Table 14: Penetration of Selected DIY Activities by Socio-Economic Group (% of respondents), 2004 |
| Table 15: Penetration of Selected DIY Activities by Socio-Economic Group (% of ABC1 adults), 2001 and 2004 |
| MARKETING AND SUPPLIER ACTIVITY |
| Company Activity |
| Marks & Spencer |
| Maytag |
| Other Activity |
| 5. Clothes |
| BACKGROUND |
| CONSUMER TRENDS |
| Table 16: Penetration of Selected Clothing and Footwear Brands by Socio-Economic Group (% of respondents), 2003 |
| Figure 6: Penetration of Selected Clothing and Footwear Brands by Socio-Economic Group (% of respondents), 2003 |
| Table 17: Penetration of Selected Clothing and Footwear Brands by Socio-Economic Group (% of ABC1 adults), 2001 and 2003 |
| MARKETING AND SUPPLIER ACTIVITY |
| Company Activity |
| Marks & Spencer |
| Tesco |
| ASDA |
| Clarks |
| Other Activity |
| Advertising Expenditure |
| Table 18: Main Media Advertising Expenditure on Selected Unisex, Women's and Men's Fashion (£000), Year Ending December 2003 |
| 6. Leisure and Travel |
| BACKGROUND |
| CONSUMER TRENDS |
| Leisure Activities |
| Table 19: Penetration of Leisure Activities by Socio-Economic Group (% of respondents), 2003 |
| Table 20: The Most Popular Evening and Weekend Leisure Activities by Socio-Economic Group (% of respondents), 2003 |
| Holidays |
| Table 21: Factors Influencing Holiday Choices by Socio-Economic Group (% of respondents), 2003 |
| Figure 7: Factors Influencing Holiday Choices by Socio-Economic Group (% of respondents), 2003 |
| MARKETING AND SUPPLIER ACTIVITY |
| Media |
| Travel |
| Airlines |
| Cruises |
| Coaches |
| Other Activities |
| 7. An International Perspective |
| luxury goods |
| Gucci and LMVH |
| 8. PEST Analysis |
| POLITICAL FACTORS |
| Council Tax |
| Legal Aid |
| Education |
| Childcare |
| ECONOMIC FACTORS |
| SOCIAL FACTORS |
| TECHNOLOGICAL FACTORS |
| 9. Consumer Dynamics |
| research summary |
| Table 22: Summary of Attitudes Towards Finance and Expenditure by Socio-Economic Group (% of respondents), 2004 |
| FINANCIAL SITUATION |
| Table 23: Comparison of Financial Situation (% of respondents), 2004 |
| FOOD |
| Table 24: Purchasing of Supermarkets' Own-Brand Luxury and Economy Ranges (% of respondents), 2004 |
| HOME |
| Table 25: Habits and Attitudes in Home Decorating (% of respondents), 2004 |
| Table 26: Concerns Relating to Falling House Prices (% of respondents), 2004 |
| CLOTHES |
| Table 27: Attitudes Towards Buying Clothes from Discount Shops (% of respondents), 2004 |
| Table 28: Attitudes Towards Designer Shops and Labels (% of respondents), 2004 |
| leisure and Travel |
| Table 29: Attitudes Towards Holiday Destinations (% of respondents), 2004 |
| Table 30: Attitudes Towards Booking Holiday Travel and Accommodation (% of respondents), 2004 |
| 10. Company Profiles |
| overview |
| BURBERRY ltd |
| Corporate Strategy |
| Profitability |
| Table 31: Financial Results for Burberry Ltd (£000 and %), Years Ending 31st March 2001, 2002 and 2003 |
| Recent and Future Developments |
| JOHN LEWIS PARTNERSHIP PLC |
| Corporate Strategy |
| Profitability |
| Table 32: Financial Results for John Lewis Partnership PLC (£000 and %), Years Ending 27th January 2001, 26th January 2002 and 25th January 2003 |
| Recent and Future Developments |
| MARKS and SPENCER plc |
| Corporate Strategy |
| Profitability |
| Table 33: Financial Results for Marks and Spencer PLC (£000 and %), Years Ending 31st March 2001, 30th March 2002 and 29th March 2003 |
| Recent and Future Developments |
| J SAINSBURY PLC |
| Corporate Strategy |
| Profitability |
| Table 34: Financial Results for J Sainsbury PLC (£000 and %), Years Ending 31st March 2001, 30th March 2002 and 29th March 2003 |
| Recent and Future Developments |
| TESCO PLC |
| Corporate Strategy |
| Profitability |
| Table 35: Financial Results for Tesco PLC (£000 and %), Years Ending 24th February 2001, 23rd February 2002 and 22nd February 2003 |
| Recent and Future Developments |
| 11. The Future |
| ECONOMIC TRENDS |
| FOOD |
| HOME |
| CLOTHES |
| Leisure and travel |
| 12. Further Sources |
| Associations |
| Publications |
| General Sources |
| Government Publications |
| Other Sources |
| Bonnier Information Sources |
Text © 2004 Key Note
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Last updated by Amanda Porteous 2004