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MP93150
MAPS THE GREY MARKET AUGUST 2000
Overview

Editor: Market Assessment
ISBN: 1-86111-325-0

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This report covers: Grey consumer, household expenditure, spending on food and drink, alcohol, tobacco, household goods, household services, motoring, aged over 45, food, clothes, out-of-town shopping, tax, financial products, insurance, savings, investments, personal computers, new cars, used cars, furniture, health, appearance, cigarette smoking, medicines, medical fees, medication, vitamins, supplements, health foods, fortified foods, GM, genetically modified foods, organic foods, meat-eating, toiletries, cosmetics, hairdressing, footwear, leisure goods, holidays, newspapers, magazines, music, CDs, records, tapes, restaurants, eating out, gardening, home improvements, patios, holidays, short breaks, pensionable age, Age Concern, Help the Aged, Saga

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TABLE OF CONTENTS

1. Introduction 1
Definitions 1
Strategic Overview 1
Spending and Saving 1
Staying Young — Health and Appearance 2
Leisure and Holidays 2
The Future 2
2. Executive Summary 3
3. Strategic Overview 5
The rise of the grey consumer 5
Demographic trends 5
Table 1: The UK Population by Age Group (000), 1981, 1991 and 1998 6
Table 2: The UK Over-45 Population by Sex and Age Group (000), 1981, 1991 and 1998 7
Table 3: Death Rates by Sex and Age Group, 1961-1998 8
Family Situation 9
Table 4: The UK Population by Sex and Age Group ( percent), 1961, 1991 and 1998 9
Table 5: Marital Status by Sex and Age Group ( percent), 1998 10
Figure 1: Marital Status by Sex and Age Group ( percent), 1998 11
Employment and Income 12
Table 6: The UK Labour Force by Sex and Age Group (million), 1971-1997 12
Table 7: Average Gross Annual Earnings by Sex and Age Group (£), 1999 13
Figure 2: Average Gross Annual Earnings by Sex and Age Group (£), 1999 14
Demographic profiles 14
Table 8: Consumers Aged Over 45 by Demographic Subgroup ( percent of adults), 2000 15
Household tenure 16
Targeting greys — marketing and advertising 17
Table 9: Household Tenure by Age of Head of Household ( percent), 1998 17
Table 10: Attitudes to Advertising Among Those Aged Over 45 ( percent of adults), 2000 19
Figure 3: Attitudes to Advertising Among Those Aged Over 45 ( percent of adults), 2000 20
organisations 20
Age Concern 20
Help the Aged 21
Saga 21
4. Spending and Saving 22
Household EXPENDITURE 22
Table 11: Average Weekly Household Expenditure by Age of Head of Household (£), 1998/1999 23
Figure 4: Average Weekly Household Expenditure by Age of Head of Household (£), 1998/1999 24
Table 12: Average Weekly Household Expenditure as a percentage of Total Expenditure by Age of Head of Household, 1998/1999 25
Figure 5: Average Weekly Household Expenditure as a percentage of Total Expenditure by Age of Head of Household, 1998/1999 26
26
Spending on Food and Drink 27
Table 13: Average Weekly Expenditure on Food and Non-Alcoholic Drinks in Households Headed by Adults Aged Over 50 (£), 1998/1999 27
Figure 6: Average Weekly Expenditure on Food and Non-Alcoholic Drinks in Households Headed by Adults Aged Over 50 (£), 1998/1999 28
Table 14: Average Weekly Expenditure on Alcohol and Tobacco in Households Headed by Adults Aged Over 50 (£), 1998/1999 29
Table 15: Average Weekly Expenditure on Household Goods in Households Headed by Adults Aged Over 50 (£), 1998/1999 30
Figure 7: Average Weekly Expenditure on Household Goods in Households Headed by Adults Aged Over 50 (£), 1998/1999 31
Table 16: Average Weekly Expenditure on Household Services in Households Headed by Adults Aged Over 50 (£), 1998/1999 32
Figure 8: Average Weekly Expenditure on Household Services in Households Headed by Adults Aged Over 50 (£), 1998/1999 33
Table 17: Average Weekly Expenditure on Motoring and Fares in Households Headed by Adults Aged Over 50 (£), 1998/1999 34
Consumer spending habits 35
Table 18: Regular Purchases by Those Aged Over 45 by Sex ( percent), 2000 35
Figure 9: Regular Purchases by Those Aged Over 45 by Sex ( percent), 2000 36
36
Table 19: Regular Purchases by Those Aged Over 45 by Age Group ( percent), 2000 38
Figure 10: Regular Purchases by Those Aged Over 45 by Age Group ( percent), 2000 39
39
Table 20: Regular Purchases by Those Aged Over 45 by Age Group ( percent), 1998 and 2000 41
Figure 11: Regular Purchases by Those Aged Over 45 by Age Group ( percent), 1998 and 2000 42
Shopping preferences 43
Table 21: Preferences for Food and Clothes Shopping Among Those Aged Over 45 ( percent of adults), 2000 43
Figure 12: Preferences for Food and Clothes Shopping Among Those Aged Over 45 ( percent of adults), 2000 44
Figure 13: Town-Centre Versus Out-of-Town Shopping Among Those Aged Over 45 ( percent of adults), 2000 45
Table 22: Town-Centre Versus Out-of-Town Shopping Among Those Aged Over 45 ( percent of adults), 2000 45
Table 23: Attitudes Towards Internet Shopping Among Those Aged Over 45 ( percent of adults), 2000 46
Figure 14: Attitudes Towards Internet Shopping Among Those Aged Over 45 ( percent of adults), 2000 47
Grey finance 47
Table 24: Average Weekly Expenditure on Tax, Insurance and Financial Products by Age of Head of Household (£), 1998/1999 48
Figure 15: Average Weekly Expenditure on Tax, Insurance and Financial Products by Age of Head of Household (£), 1998/1999 49
Table 25: Spending on Mortgage or Rent Among Those Aged Over 45 ( percent of adults), 2000 50
Table 26: Spending on Financial Products Among Those Aged Over 45 ( percent of adults), 2000 51
Savings and Investments 52
Table 27: Ownership of Savings and Investments Among Those Aged Over 45 ( percent of adults), 2000 52
Figure 16: Ownership of Savings and Investments Among Those Aged Over 45 ( percent of adults), 1999 53
Table 27: Ownership of Savings and Investments Among Those Aged Over 45 ( percent of adults), 2000 53
Insurance 54
Financing Purchases 55
Table 28: Preferred Payment Method for Selected Household Items and Appliances Among Those Aged Over 45 ( percent of adults), 2000 55
Table 28: Preferred Payment Method for Selected Household Items and Appliances Among Those Aged Over 45 ( percent of adults), 2000 56
Figure 17: Preferred Payment Method for Personal Computers Among Those Aged Over 45 ( percent of adults), 2000 57
Table 29: Preferred Payment Method for Personal Computers Among Those Aged Over 45 ( percent of adults), 2000 57
Table 30: Preferred Payment Method for New or Used Cars Among Those Aged Over 45 ( percent of adults), 2000 58
Figure 18: Preferred Payment Method for New or Used Cars Among Those Aged Over 45 ( percent of adults), 2000 59
Figure 19: Preferred Payment Method for Items Costing Under £50 Among Those Aged Over 45 ( percent of adults), 2000 60
Table 31: Preferred Payment Method for Items Costing Under £50 Among Those Aged Over 45 ( percent of adults), 2000 60
Table 32: Preferred Payment Method for Domestic Electrical Goods Among Those Aged Over 45 ( percent of adults), 2000 61
Figure 20: Preferred Payment Method for Domestic Electrical Goods Among Those Aged Over 45 ( percent of adults), 2000 62
Figure 21: Preferred Payment Method for Furniture Among Those Aged Over 45 ( percent of adults), 2000 63
Table 33: Preferred Payment Method for Furniture Among Those Aged Over 45 ( percent of adults), 2000 63
Attitudes Towards Customer Service From Financial Service Providers 64
Table 34: Aspects of Customer Service From Financial Organisations Which Are Important to Those Aged Over 45 ( percent of adults), 2000 65
Figure 22: Aspects of Customer Service From Financial Organisations Which Are Important to Those Aged Over 45 ( percent of adults), 2000 66
Table 35: Attitudes Towards Choosing and Buying Financial Services Among Those Aged Over 45 ( percent of adults), 2000 67
.Table 35: Attitudes Towards Choosing and Buying FinancialServices Among Those Aged Over 45 ( percent of adults), 2000 68
5. Staying Young - Health and Appearance 69
cIgarette SMOKING 69
Table 36: Cigarette Smoking Status Among Those Aged Over 45 by Age Group and Sex ( percent of adults), 1998 69
Table 36: Cigarette Smoking Status Among Those Aged Over 45 by Age Group and Sex ( percent of adults), 1998 70
Table 37: Trends in Cigarette Smoking by Age Group and Sex ( percent of adults), 1978, 1988 and 1998 71
Spending on health products 72
Table 37: Trends in Cigarette Smoking by Age Group and Sex ( percent of adults), 1978, 1988 and 1998 72
Table 38: Average Weekly Expenditure on Medicines and Medical Fees in Households Headed by Adults Aged Over 50 (£), 1998/1999 72
Figure 23: Average Weekly Expenditure on Medicines and Medical Fees in Households Headed by Adults Aged Over 50 (£), 1998/1999 73
Conventional and alternative medicines 73
Table 39: Spending on Medications Among Consumers Aged Over 45 ( percent of adults), 2000 74
Figure 24: Use of Alternative Medicines and Vitamins/ Supplements Among Those Aged Over 45 ( percent of adults), 2000 75
Table 40: Use of Alternative Medicines and Vitamins/ Supplements Among Those Aged Over 45 ( percent of adults), 2000 75
Table 41: Usage of Alternative Practitioners Among Those Aged Over 45 ( percent of adults), 2000 76
Figure 25: Usage of Alternative Practitioners Among Those Aged Over 45 ( percent of adults), 2000 77
Figure 25: Those Claiming to Eat Health Foods by Age Group ( percent of adults), 2000 78
Table 42: Those Claiming to Eat Health Foods by Age Group ( percent of adults), 2000 78
Table 43: Attitudes Towards Fortified and Functional Foods Among Those Aged Over 45 ( percent of adults), 2000 79
Figure 26: Attitudes Towards Fortified and Functional Foods Among Those Aged Over 45 ( percent of adults), 2000 80
Figure 27: Attitudes Towards Genetically Modified Foods Among Those Aged Over 45 ( percent of adults), 2000 81
Table 44: Attitudes Towards Genetically Modified Foods Among Those Aged Over 45 ( percent of adults), 2000 81
Figure 28: Purchasing of Organic Foods Among Those Aged Over 45 ( percent of adults), 2000 82
Table 45: Purchasing of Organic Foods Among Those Aged Over 45 ( percent of adults), 2000 82
Table 46: Attitudes Towards Organic Foods Among Those Aged Over 45 ( percent of adults), 2000 84
Figure 29: Attitudes Towards Organic Foods Among ThoseAged Over 45 ( percent of adults), 2000 85
Figure 30: Attitudes Towards Food Production and Labelling Among Those Aged Over 45 ( percent of adults), 2000 86
Table 47: Attitudes Towards Food Production and Labelling Among Those Aged Over 45 ( percent of adults), 2000 86
Table 48: The Importance of Taste and Cost to Those Aged Over 45 When Purchasing Healthy Food ( percent of adults), 2000 87
Table 31: The Importance of Taste and Cost to Those Aged Over 45 When Purchasing Healthy Food ( percent of adults), 2000 88
Table 49: Meat-Eating Habits Among Those Aged Over 45 ( percent of adults), 2000 88
Figure 32: Meat-Eating Habits Among Those Aged Over 45 ( percent of adults), 2000 89
keeping up appearances 89
Table 50: Average Weekly Expenditure on Toiletries, Cosmetics and Hairdressing in Households Headed by Adults Aged Over 50 (£), 1998/1999 89
Figure 33: Average Weekly Expenditure on Toiletries, Cosmetics and Hairdressing in Households Headed by Adults Aged Over 50 (£), 1998/1999 90
Figure 34: Average Weekly Expenditure on Clothing and Footwear in Households Headed by Adults Aged Over 50 (£), 1998/1999 91
Table 51: Average Weekly Expenditure on Clothing and Footwear in Households Headed by Adults Aged Over 50 (£), 1998/1999 91
6. Leisure and Holidays 92
Spending on leisure goods and services 92
Table 52: Average Weekly Expenditure on Leisure Goods in Households Headed by Adults Aged Over 50 (£), 1998/1999 92
Figure 35: Average Weekly Expenditure on Leisure Goods in Households Headed by Adults Aged Over 50 (£), 1998/1999 93
Table 53: Average Weekly Expenditure on Leisure Services in Households Headed by Adults Aged Over 50 (£), 1998/1999 94
Figure 36: Average Weekly Expenditure on Leisure Services in Households Headed by Adults Aged Over 50 (£), 1998/1999 95
Table 54: Spending on Newspapers/Magazines and Books Among Consumers Aged Over 45 ( percent of adults), 2000 96
Table 55: Magazine Readership Profiles by Type of Publication by Age Group ( percent of readers), 1998-1999 97
Table 56: The Top Ten Consumer Magazines by Readership Among Those Aged Over 45, April 1997-May 1998 98
Listening to music 99
Table 57: Spending on CDs, Records and Tapes Among Consumers Aged Over 45 ( percent of adults), 2000 99
Eating and drinking out 100
Table 58: Spending on Eating and Drinking Out Among Consumers Aged Over 45 ( percent of adults), 2000 100
Table 59: Attitudes Towards Choosing Restaurants Among Those Aged Over 45 ( percent of adults), 2000 101
Figure 37: Attitudes Towards Choosing Restaurants Among Those Aged Over 45 ( percent of adults), 2000 102
Table 60: Types of Restaurants Usually Visited by Those Aged Over 45 When Dining Out ( percent of adults), 2000 103
Figure 38: Types of Restaurants Usually Visited by Those Aged Over 45 When Dining Out ( percent of adults), 2000 104
Figure 39: Frequency of Eating Out in Restaurants Among Those Aged Over 45 ( percent of adults), 2000 105
Table 61: Frequency of Eating Out in Restaurants Among Those Aged Over 45 ( percent of adults), 2000 105
Gardening and home improvements 106
Table 62: Spending On Gardening and Home Improvements Among Consumers Aged Over 45 ( percent of adults), 2000 106
Table 63: Attitude Towards Home Improvements Among Those Aged Over 45 ( percent of adults), 2000 107
Figure 40: Attitude Towards Home Improvements Among Those Aged Over 45 ( percent of adults), 2000 108
Figure 41: Ownership of a Garden or Patio by Age Group ( percent of adults), 2000 109
Table 64: Ownership of a Garden or Patio by Age Group ( percent of adults), 2000 109
Table 65: Intention Among Those Aged Over 45 to Purchase Garden Tools and Accessories in the Next 12 Months ( percent of adults), 2000 110
Figure 42: Intention Among Those Aged Over 45 to Purchase Garden Tools and Accessories in the Next 12 Months ( percent of adults), 2000 111
holidays 111
Table 66: Spending on Holidays in the UK and Abroad Among Consumers Aged Over 45 ( percent of adults), 2000 112
Short Breaks 113
Table 67: Method of Booking Short Breaks in Europe Among Those Aged Over 45 ( percent of adults), 2000 113
Figure 43: Method of Booking Short Breaks in Europe Among Those Aged Over 45 ( percent of adults), 2000 114
Figure 44: Method of Travel for Short Breaks in Europe Among Those Aged Over 45 ( percent of adults), 2000 115
Table 68: Method of Travel for Short Breaks in Europe Among Those Aged Over 45 ( percent of adults), 2000 115
Table 69: Factors Which Are Important to Those Aged Over 45 When Arranging Short Breaks in Europe ( percent of adults), 2000 116
Figure 45: Factors Which Are Important to Those Aged Over 45 When Arranging Short Breaks in Europe ( percent of adults), 2000 117
7. The Future 118
DEMOGRAPHIC TRENDS 118
Table 70: UK Population Forecasts by Age Group (000), 1998-2011 118
Table 71: Over-45 Year-Olds as a percentage of the Total Population, 1998 and 2011 119
Table 72: The Forecast Number of People of Pensionable Age (000), 1998-2011 120
Table 73: The Projected Labour Force by Sex and Age Group (million), 1997, 2001 and 2011 121
8. Sources 122
Glossary of Terms 123
A-Z of DEFINITIONS 123
Above-the-Line or Main Media Expenditure 123
Annual Growth Rate 123
Below-the-Line Advertising 123
Cif 123
Constant Prices 123
Current Prices 123
Fob 123
Forecasts 124
MSP 124
‘Real’ 124
RSP 124
ABOUT THE SOURCES USED 124
ACNielsen MMS 124
Prodcom 124
NOP 125
Trade Association Data 125
Trade Sources 125

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EXECUTIVE SUMMARY

Consumers over the age of 45 are becoming increasingly important to marketers and advertisers due to their sheer weight of numbers, as well as their economic power. Advances in healthcare, the wider availability of education, and general improvements in living standards over the past few decades also mean that this group of over-45 year olds tends to be much younger in outlook, and to have higher expectations of life, than was the case for previous generations in this age group. One in five of all those aged over 45, and 27 percent of 45 to 54 year-olds, are in the AB socio-economic group. Another factor contributing to the wealth of this group is the fact that a high proportion of them have paid off their mortgages, with a consequent beneficial effect on their disposable income. Despite the importance of this group, the portrayal of older people in the media continues to reflect an old-fashioned image; the advertising industry, too, has been slow to recognise the potential of targeting this group. In terms of spending power, households headed by those aged between 50 and 64 have a higher weekly average spend per person than those headed by any other age group. They also spend more than others on motoring, leisure services such as holidays, and personal goods and services such as toiletries, cosmetics and beauty treatments. Original consumer research commissioned by Market Assessment found that friends and family top the list of spending priorities for the over-45s, followed closely by newspapers and magazines. Nearly two thirds spend money regularly on gardening and, a similar proportion, eat and/or drink out on a regular basis. A total of 46 percent of this group are spending money on mortgage or rent, but among owner occupiers fewer than four in ten are doing so. The importance of saving for the future among this group is underlined by the fact that those aged over 45 — and particularly 45 to 54 year-olds — are more likely than average (and, in most cases, more likely than any other age group) to own or contribute to most types of savings and investments. Market Assessment's research showed that nearly four in ten 45 to 54 year-olds — more than in any other age group — use alternative medicines, while vitamins and supplements are most popular among 55 to 64 year-olds, 41 percent of whom take them. Nearly six in ten over-45 year-olds spend money regularly on books, and 44 percent buy CDs or tapes on a regular basis. A total of 63 percent — and three quarters of 45 to 54 year-olds — spend money regularly on eating/drinking out. Gardening is an important leisure activity for this group, with almost two thirds spending regularly on items for their garden; the 55 to 64 year-olds are particularly important to this market. Holidays in the UK and foreign holidays are almost equally popular among this group as a whole, with just over half spending money regularly on each. The economic and political power of older consumers is likely to continue to grow over the next few decades. The over-45 population is forecast to increase by nearly 17 percent between 1998 and 2011, when the over-45s will account for 43.4 percent of the total population, compared with 38.8 percent in 1998. Politicians will increasingly have to take the views of older people into account, not only because of their numerical power, but because they are more likely than younger people to use their vote. Pensions are clearly an important issue for this group, and this issue is likely to become increasingly problematical in the future, as the number of people of pensionable age increases. There is likely to be more encouragement in the future for people aged over 50 to stay in employment, rather than taking early retirement, as has been a growing trend over the past decade or so.

Text © 2000 MAPS

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