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| MP66072 |
| MAPS Medical and Health Insurance : 2002 |
| Overview |
Editor: Market Assessment
ISBN: 1-86111-350-1
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This report covers: Medical and Health Insurance,Long Term Insurance, General Insurance,Private Medical Insurance,Household Insurance,
Companies covered include: Legal & General PLC, CGNU PLC, National Accident Helpline Ltd, Aegon NV (the Netherlands), Clinicare Ltd ,(Strasbourgeoise Assurance Mutuelle, France; Fortis SA/NV (Belgium/The Netherlands), Fortis SA/NV, PPP Healthcare Ltd (AXA, France), Prudential PLC, Royal & Sun Alliance PLC, BUPA (British United Provident Association), The Hospital Saving Association Ltd, Nuffield Nursing Homes Trust,Western Provident Association, Exeter Friendly Society,
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| Executive Summary |
| 1. Introduction |
| Report Coverage |
| Definition |
| Long-Term Insurance |
| General Insurance |
| 2. Strategic Overview |
| UK Insurance Industry |
| Leading Insurers |
| Table 1: Leading UK Insurers and Banks by Pre-Tax Profits (£m), 2000 |
| Premium Income |
| Table 2: UK Insurance Net Premium Income by Value (£bn and percent), 2000 |
| Benefits Paid |
| Table 3: UK Insurance Benefits Paid by Value (£bn), 2000 |
| Ownership of Insurance |
| Table 4: UK Household Purchasing of Insurance ( percent of households and £m), 1999/2000 |
| Figure 1: UK Household Purchasing of Insurance ( percent of households and £m), 1999/2000 |
| 3. Income-and Payment-Protection Insurance |
| Rising Demand for Protection |
| Unprotected Mortgages Abound |
| Insurers Nervous of Critical-Illness Cover |
| Table 5: Critical-Illness Insurance New Business in the UK by Number of Policies and New Regular Premiums (000, percent and £m), 1995-2000 |
| Arrival Of Foreign Companies |
| 4. Private Medical Insurance |
| Private Medical Insurance Is Stagnating |
| Table 6: Number of Individuals in the UK Covered by Private Medical Insurance (million and percent), 1971-2001 |
| Figure 2: Number of Individuals in the UK Covered by Private Medical Insurance (million), 1971-2001 |
| Premiums |
| Table 7: Sample Monthly Premiums for Private Medical Insurance Older People (£), 2001 |
| Table 8: Sample Monthly Premiums for Private Medical Insurance Younger People (£), 2001 |
| Cash Plans Are In |
| Private Medical Insurance Market Shares |
| Table 9: Private Medical Insurance Market Shares ( percent), 1992, 1997 and 2001 |
| Figure 3: Private Medical Insurance Market Shares ( percent), 1992,1997 and 2001 |
| Genetics And The Risk Of Discrimination |
| 5. Personal Accident Insurance |
| Before The Event |
| After The Event |
| Hard Times For Claims Direct |
| 6. Care Insurance |
| Many More To Care For |
| Table 10: UK Population Projections (000 and percent), 1996-2026 |
| Households Ignore Care Insurance |
| 7. Promotion Issues |
| High Spend, Large Loss For Claims Direct |
| Private Medical Insurance Advertising Falls |
| Table 11: Main Media Advertising Expenditure on Financial Services by Sector (£000 and percent), Year to March 2000 and 2001 |
| Accident And Medical Insurance |
| Table 12: Main Media Advertising Expenditure on Personal Accident and Private Medical Insurance by Company (£000), 2000 |
| Table 13: Main Media Advertising Expenditure on Personal Accident and Private Medical Insurance by Company (£000), Year to September 2001 |
| Table 14: Main Media Advertising Expenditure on Accident Cover by Company (£000 and percent), Year to September 2001 |
| Private Healthcare |
| Table 15: Main Media Advertising Expenditure on Private Healthcare by Company (£000), Year to September 2001 |
| Figure 4: Main Media Advertising Expenditure on Private Healthcare by Company (£000), Year to September 2001 |
| Table 16: Main Media Advertising Expenditure on Private Healthcare by Company and by Type of Media (£000), Year to September 2001 |
| Long-Term-Care Services |
| Table 17: Main Media Advertising Expenditure on Long-Term-Care Services by Type of Media (£000), Year to September 2001 |
| Other Insurance |
| Trends In Advertising |
| Table 18: Trends in Advertising Expenditure by Sector (£000 and percent), 2000-2001 |
| Online Advertising and the Cookie Hurdle |
| 8. An International Perspective |
| A European Overview |
| Table 19: Health Spending in Germany, France and the UK as a percentage of GDP, 2000/2001 |
| Table 20: Total Health Spending in Selected Countries as a percentage of GDP, 1998 |
| Table 21: Public Spending on Health as a Proportion of Total Expenditure on Health in Selected Countries ( percent), 1998 |
| Table 22: Countries Spending Low Proportions of GDP on Publicly-Funded Healthcare ( percent), 1998 |
| Australia |
| France |
| Germany |
| The Netherlands |
| The US |
| 9. PEST Analysis |
| Political Factors |
| Economic Factors |
| Table 23: UK Government Borrowing Projections (£bn), 2001/2002-2003/2004 |
| Social Factors |
| Table 24: UK Population by Age and Sex (million), 1901-2026 |
| Table 25: Over-60s as a percentage of the Total UK Population, 1996-2026 |
| Technological Factors |
| 10. Consumer Dynamics |
| Summary |
| February 2001 |
| November 2001 |
| Table 26: Penetration of Private Medical Insurance by Age Group ( percent of respondents), February and November 2001 |
| And Personal-Accident Insurance |
| Table 27: Take-Up of Income-Protection and Personal Accident Insurance ( percent of respondents), 2001 |
| Income Protection is a Male Concern |
| Prosperous Take Out Accident Insurance |
| Private Medical Insurance And Dependence On The NHS |
| Table 28: Take-Up of Private Medical Insurance and Reliance on the NHS ( percent of respondents), 2001 |
| Fewer than One in Eight with Private Medical Insurance |
| Huge Dependence on the NHS |
| Avoiding Total Dependence On the NHS |
| Table 29: Take-Up of Insurance to Avoid Total Dependence on the NHS and to Avoid Using NHS Completely ( percent of respondents), 2001 |
| Private Sector Not Large Enough to Influence NHS |
| NHS Provision Augmented, Not Replaced, by Insurance |
| Paying For Private Treatment And Financial Security If Unable to Work |
| Table 30: Paying in Full for Private Treatment, and Financial Security if Unable to Work ( percent of respondents), 2001 |
| Direct Payment Instead of Insurance |
| Illness Would Bring Income Disaster for 90 percent |
| Awareness of Financial Situation and Attitudes Towards Compensation |
| Table 31: Awareness of Financial Situation and Attitudes Towards Compensation ( percent of respondents), 2001 |
| Cohabitees Foggier about Finances than the Married |
| Men Go for Compensation |
| Premium Levels Hold Back Market |
| Table 32: Willingness to Take Out Income-Protection or Personal Accident Insurance if Premiums Were Lower ( percent of respondents), 2001 |
| Table 33: Willingness to Take Out Medical Insurance if Premiums Were Lower ( percent of respondents), 2001 |
| 11. Company Profiles Commercial Sector |
| UK General Insurers |
| CGNU PLC |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Table 34: CGNU PLC Pre-Tax Profits, Normalised Earnings per Share, Dividend per Share and Market Capitalisation (£m, pence per share and percent),Years Ending 31st December 1996-2000 |
| Future Company Developments |
| Legal & General PLC |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Table 35: Legal & General PLC General Insurance Business by Net Written Premiums and Operating Profit (£m and percent), Years ending 31st December 1999 and 2000 |
| Table 36: Legal & General PLC Pre-Tax Profits, Normalised Earnings per Share, Dividend per Share and Market Capitalisation (£m, pence per share and percent), Years Ending 31st December 1996-2000 |
| Future Company Developments |
| The Accident Specialists |
| The Accident Group Ltd |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Future Company Developments |
| Claims Direct PLC |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Future Company Developments |
| National Accident Helpline Ltd |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability/Future Company Developments |
| Foreign Companies |
| Aegon NV (the Netherlands) |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Table 37: Aegon NV Revenue and Net Income from Insurances by Activity (million euros and percent), Years Ending 31st December 1999-2000 |
| Table 38: Aegon NV UK Pre-Tax Income by Activity (£m and percent), Years Ending 31st December 1996-2000 |
| Future Company Developments |
| Clinicare Ltd (Strasbourgeoise Assurance Mutuelle, France) |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Future Company Developments |
| Fortis SA/NV (Belgium/The Netherlands) |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Table 39: Fortis SA/NV Financial Results for Insurance and the Group (million euros and percent), Years Ending 31st December 1998-2000 |
| Table 40: Fortis SA/NV Accident and Health Gross Written Premiums Compared with Other General Insurance (million euros), Years Ending 31st December 1998-2000 |
| Future Company Developments |
| PPP Healthcare Ltd (AXA, France) |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Future Company Developments |
| The Relatively Disinterested |
| Prudential PLC |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Table 41: Prudential PLC Pre-Tax Profits, Share, Dividend per Share and Market Capitalisation (£m, pence per share and percent), Years Ending 31st December 1998-2000 |
| Future Company Developments |
| Royal & Sun Alliance PLC |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Table 42: Royal & Sun Alliance PLC Financial Performance by Pre-Tax Profits, Normalised Earnings per Share, Dividend per Share and Market Capitalisation (£m, pence per share and percent), Years Ending 31st December 1998-2000 |
| Future Company Developments |
| 12. Company Profiles: Not-for-Profit Sector |
| The Sector Leader |
| BUPA (British United Provident Association) |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Table 43: BUPA Ltd Trading Income by Activity and Surplus Before Tax (£m and percent), Years Ending 31st December 1996-2000 |
| Future Company Developments |
| The Cash-Plan Leader |
| HSA (The Hospital Saving Association) |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability/Future Company Developments |
| Table 44: The Hospital Saving Association Ltd Turnover, Pre-Tax Profit and Sales per Employee (£m and percent), 1999-2001 |
| Other Major Players |
| Nuffield Nursing Homes Trust |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Future Company Developments |
| Standard Life Healthcare Ltd |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Future Company Developments |
| Western Provident Association |
| Friendly Societies |
| Exeter Friendly Society |
| Corporate Strategy |
| Advertising and Distribution |
| Profitability |
| Future Company Developments |
| 13. The Future |
| Global Context |
| Table 45: Forecast Change in Personal Wealth in the UK at Constant 2001 Prices (£bn and percent), 2001-2006 |
| Table 46: Forecast Change in Personal Wealth in the UK at Current Prices (£bn and percent), 2001-2006 |
| Advances In Healthcare |
| Simplified Cover |
| Mixed Prospects Ahead |
| Table 47: Forecast Demand for Medical and Related Insurances at Constant 2001 Prices (£m and percent), 2001-2006 |
| 14. Glossary |
| 15. Further Sources |
| Associations |
| Publications |
| General Sources |
| Bonnier Information Sources |
| Government and Official Sources |
| Other Sources |
| Key Note Research |
Medical & Health Insurance is Key Note's analysis of the demand for health-related insurance. An NOP consumer survey was commissioned for this report, covering the use of and attitudes towards health and medical insurance. The report is concerned with several types of both long-term and general insurance. Income protection, critical-illness cover, long-term-care insurance and mortgage protection are classed as long-term products, while private medical insurance (PMI), personal accident insurance, mortgage indemnities and the legal-fees insurance that underpins the accident compensation industry, are general insurance. The distinction between long-term and general insurance can be confusing for consumers.
Medical and health insurances are of minor significance in the insurance sector generally. PMI, which pays for private treatment and is the largest subsector within illness and injury cover, is a minority purchase. Company directors account for more than one in eight of those for whom employers provide private medical insurance as a 'perk'. Premium levels are high and rising rapidly. The NOP survey conducted for this report indicates that the take-up of private medical insurance has risen since April 2000, but the rise is due more to expansion in employers' schemes than to a rise in the number of individual policyholders.
Around 1.8 million people a year take time off work because of stress, and a significant minority of these are away for more than 100 days. These are the people who, if it is proven that they are unable to work normally, would benefit from income protection policies, which are generally triggered after 90 or 180 days of illness. The main providers of income-protection insurance in the UK include a subsidiary of the American company Unum, and Abbey National's Scottish Provident and Scottish Mutual. Critical-illness cover provides income or a lump sum when a policyholder is affected by one of a specified range of conditions. The Association of British Insurers' (ABI) critical-illness working party will be reviewing policies in May 2002, and is expected to exclude conditions that are not life threatening or do not significantly alter the sufferers' quality of life. Insurers argue that they must redefine policies to keep pace with medical discoveries, or risk increasingly large pay-outs. UK commercial insurers will have a tough job combating the large and innovative European and US companies on one hand, and the not-for-profit societies on the other, in a market needing heavy promotional spending to make consumers aware of the limitations of the welfare state. Insurers also need to consider the risk that the UK may follow the Western European trend rather than the US way, and expand the scope and generosity of welfare benefits, financed by higher taxation and greater government borrowing.
Between 1996 and 2026, there could be a rise of 76.6 percent in the number of men aged over 75, and 33 percent more women of the same age. Many of the very elderly will need care, and insurance has a potentially large role in funding it. As yet, however, very few care policies are in force. Residential care for the elderly is free at the point of service in Scotland. In England, Wales and Northern Ireland, the nursing element of care is now covered broadly by the State, but those pensioners who can afford it must continue to pay for the accommodation portion of care. The socialisation of care in Scotland dramatically curtails the long-term-care insurance market there. Both BUPA (the dominant force in private medical insurance) and Norwich Union (the brand name used for healthcare insurance by CGNU) are working to expand the long-term-care market.
PMI stagnated in the 1990s and continued in the doldrums until 2000, when the sector grew relatively strongly. However, the expansion is wholly within group schemes run on behalf of employers. Companies get a better deal than individuals when purchasing PMI. Growing numbers of individuals pay for private treatments themselves, rather than take out insurance. The number of cash-plan subscribers, entitled to receive payments towards specified healthcare costs, is also rising.
The UK Government has set the ambitious target for the UK to reach European levels of health spending by 2005. A better-funded NHS would curtail demand for PMI. In terms of public spending on health as a percentage of GDP (gross domestic product), the UK currently ranks with Hungary, Italy and Spain, and not far ahead of Poland, Portugal and Greece, according to Organisation for Economic Co-operation and Development (OECD) figures.
In October 2001, insurers agreed not to use information from genetic testing for at least 5 years (until 2006), except for very high-value policies and for specified inherited conditions such as Huntington's chorea. After 2006, another agreement will be needed if genetic testing is not to become routine. Testing would discriminate against customers with genetic defects. Meanwhile, innovative lower-cost products are coming onto the market from both mutuals and commercial companies. BUPA's leadership in medical insurance and private treatment and care is likely to continue.
Other not-for-profit organisations will retain strong positions, particularly in low-margin sectors. Commercial involvement in limited-liability insurance, such as cash plans and time-capped mortgage-indemnity insurance, should grow. The PMI sector should expand steadily, with most of the growth in products designed to compensate for gaps in NHS treatment, not to replace it
. Income-protection and mortgage-protection premium income should rise at similar rates to medical insurance overall. Long-term-care insurance has the potential to more than double by 2006. Personal accident insurance will be sluggish, with barely any real growth, as more people opt to wait until an accident happens and then try a compensation claim.
Text © 2002 MAPS
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Last updated by Amanda Porteous May 2002