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ISBN 1-85765-804-3

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Executive Summary

Table of Contents

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TABLE OF CONTENTS

Executive Summary

Market Definition

INTRODUCTION

MARKET SECTORS

MARKET POSITION

MARKET TRENDS

Table 1: The Dry Cleaning and Laundry Services Market (£m at rsp and percent), 1997

Table 2: The Textile Rental Market (£m at msp), 1997

Table 3: UK GDP and Corporate Spending on Textile Rental Services (index 1993=100), 1993-1997

Table 4: Personal Disposable Income and Retail Spending on Dry Cleaning and Laundry Services (index 1993=100), 1993-1997

Market Size

DRY CLEANING AND LAUNDRY SERVICES IN THE RETAIL SECTOR

TEXTILE RENTAL AND THE CORPORATE MARKET

Table 5: Sales in the Dry Cleaning and Laundry Services Market at Current and Constant 1990 Prices (£m at rsp), 1993-1997

Table 6: Sales in the Dry Cleaning Sector at Current and Constant 1990 Prices (£m at rsp), 1993-1997

Table 7: Sales in the Laundry Services Sector at Current and Constant 1990 Prices (£m at rsp),1993-1997

Table 8: Sales in the Textile Rental Market (£m at msp), 1993-1997

Industry Background

RECENT HISTORY

INDUSTRY CONCENTRATION

LEGISLATION

TRADE ASSOCIATIONS

Table 9: UK Dry Cleaning and Laundry Services (number of businesses), 1992-1997

Table 10: Analysis of the UK Dry Cleaning and Laundry Services Market by Sector (number of businesses), 1997

Table 11: Analysis of Companies Involved in the Washing and Dry Cleaning of Textile and Fur Products by Turnover Size (number of companies and percent), 1997

Competitor Analysis

THE MARKETPLACE

MARKET LEADERS

ADVERTISING AND PROMOTION

Table 12: Selected UK Dry Cleaning and Laundry Services Groups (£m), 1996/1997

Table 13: Johnson Group Cleaners PLC - Divisional Performance (£m), 1996 and 1997

Table 14: Sketchley PLC - Divisional Performance (£m), 1996/1997

Table 15: The Davis Service Group PLC - Divisional Performance (£m), 1996/1997

Table 16: Main Media Advertising Expenditure by Dry Cleaners (£000), Year Ending December 1996 and 1997

Strengths, Weaknesses, Opportunities and Threats (SWOT)

STRENGTHS

WEAKNESSES

OPPORTUNITIES

THREATS

Buying Behaviour

THE CORPORATE MARKET

THE CONSUMER MARKET

Table 17: Sales in the Hotel Market at Current Prices (£m and index 1993=100), 1993-1997

Table 18: Regional Variations in Average Weekly Household Expenditure on Laundry, Cleaning and Dyeing, (£ and index UK rate=100), 1996/1997

Outside Suppliers to the Industry

Table 19: Commercial Laundry Equipment Suppliers, 1997

Current Issues

DRY CLEANING SOLVENTS

GROUNDWATER POLLUTION

HOME DRY CLEANING

Forecasts

DEMOGRAPHICS

MARKET SEGMENTATION

PRODUCT DEVELOPMENT

COMPETITOR FORECASTS

FORECASTS 1998 TO 2002

Table 20: Age Profile of the UK Population (000), 1992 and 2001

Table 21: Forecast Sales for Dry Cleaning and Laundry Services (£m at rsp), 1998-2002

Table 22: Forecast Sales in the Textile Rental Market (£m at msp), 1998-2002

Company Profiles

INTRODUCTION

DEFINITIONS

FURTHER INFORMATION

Further Sources

ASSOCIATIONS

PERIODICALS

DIRECTORIES

GENERAL SOURCES

HBI UK INFORMATION SOURCES

GOVERNMENT PUBLICATIONS

OTHER SOURCES

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EXECUTIVE SUMMARY

The market comprises three main sectors: dry cleaning and laundry services, and textile rental.

Textile rental, which serves the corporate market, is by far the largest sector, with sales reaching £533.5m at manufacturers' selling prices (msp) in 1997. Clients outsource the cleaning and maintenance of workwear and linen to third parties, via rental agreements. Major client industries include the hospitality trade, health services and some industrial trade. The shift within the economy, from a manufacturing to a retail and service base, has expanded the textile rental market, as a result of rising demand in areas including workwear. However, sales growth to date has tended to lag behind that of general economic activity, as pressure from client groups and competition have kept prices down.

Sales from dry cleaning and laundry services reached £428m at retail selling prices (rsp) in 1997, with dry cleaning accounting for the major share. The UK supports a large network of retail dry cleaners, which traditionally traded from High Street sites. In recent years, changing shopping habits have contributed to an increase in the number of outlets in heavy traffic areas, such as railway stations, as well as an extension in opening hours, as a means of gaining from commuter business. More recently, the opening of concessions within supermarkets has been an important development.

The use of solvents as cleaning agents, as well as the utilisation of major appliances, means that the industry is subject to stringent legislative demands. Increasing concern has been expressed about the use of certain chemical solvents, particularly in the dry cleaning process. Production of one solvent has already ceased, while alternatives are being sought for a second. To date there has been limited success, although research continues.

Trends towards outsourcing of non-core activities by businesses will have a positive impact on future sales. The retail market will also benefit from higher spending on clothes. Given improving economic conditions in the late 1990s, Key Note forecasts that, while the rate of growth will slow, all sectors should experience further growth in the medium term. Between 1998 and 2002, textile rental sales are projected to increase by 9 percent, to reach £596m at msp, and dry cleaning and laundry sales are forecast to rise by 8.3 percent to £481m at rsp.

Text © 1998 Key Note

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