| KN85063 |
| KEY NOTE LOCAL GOVERNMENT SERVICES : January 2003 |
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This report covers: local government services, education, social services, emergency & legal, housing, enviromental, highways & transportation, leisure, primary education, secondary education,technical , vocational, nursing homes, refuse disposal, sanitation, live theatre, libraries, archives, museums, sports facilities, arenas, stadiums, sources of local authority funds, local taxes, political issues, political background, public private partnerships, children & adolescent mental health, sevices for older people, supporting social care workers, The Fire Service, The Police Service, The Emergency Planning Service, Magistrates' Court, homelessness,
Companies & Authorities covered include: Accord, Amey, Balfour Beatty, Bovis Homes, Carillion, Ecovert, Group 4 Falck Global Solutions, Burnley Borough Council, The Capita Group, Carlisle City Council, Daventry DIstrict Council, English Churches Housing Group, Manchester City Council, HBS Group, Jarvis, Manchester City Council, Mendip District Council, MITIE Group, Nord Anglia Education, Serco Group, Sodexho, Teesdale District Council, WS Atkins, Wycombe Leisure, Birmingham Education Authority, Glasgow City Council Education Authority, Nord Anglia Education, Delivery Division, Outsourcing Division, Cornwall county School, Sunderland City Council, Wandsworth Borough Council, The London Fire & Emergency Planning Authority, The Metropolitan Police Authority, The Thames Valley Police Authority,Brambles Industries, Onyx Environmental Group, SITA Holdings, Babtie Group, Transport for London, WS Atkins, Kunick, Parkwood Holdings, Wycombe Leisure,
EXECUTIVE SUMMARY
| In this report, local government services are defined as services provided to the public by local authorities and local councils. |
| The following service sectors are analysed in detail: |
| · education services |
| · social services |
| · emergency and legal services fire, police, emergency planning service, magistrates' court, etc. |
| · housing |
| · environmental services waste collection and disposal, street cleaning, environmental health, parks and open spaces, cemeteries and crematoria, trading standards, planning and economic development, etc. |
| · highways and transport highways, roads, footpaths, parking, public transport, traffic and transport co-ordination |
| · leisure services sports centres, libraries, tourism, culture and heritage. |
| INDUSTRY STRUCTURE |
| The services described in this report are supplied by the unitary authorities, which provide all the main council services in the large cities and some other areas, as well as the county and district councils, which share the provision of such services in other parts of the country. Some relatively minor services are also provided by parish, town and community councils. This is the structure that prevails in England, but a somewhat different structure applies in some other parts of the UK. |
| For each type of council, democratic control is exercised through elected councillors, officially known as 'members', who decide the councils' policies. Their decision-making powers are, however, severely constrained by laws passed by central government, and recent legislation provides for several alternative options for the composition of the executive for instance, a directly-elected mayor and an appointed council manager. |
| The prime responsibilities of the county authorities are for the strategic planning of transport and housing needs, the protection of the environment, the provision of fire and rescue services, social services, and schools and libraries. Services requiring a more local focus are provided by district councils, where these still exist. Such services include household refuse collection, the provision of leisure facilities and rented social housing. |
| Unitary authorities, including the metropolitan districts, are generally responsible for the entire range of local authority-provided services. However, some services may be delivered by joint authorities across areas larger than the individual districts, while London is a special case. |
| Many local authorities operate what are effectively multimillion pound businesses, run by a management team of senior officers that is headed by a chief executive. |
| Services are delivered on the ground by the officers of the council, or through an increasing number of alternative mechanisms, ranging from a straightforward contracting out of the task to a private operator, to complex partnership arrangements with a number of public, voluntary and private sector organisations. In recent years, governments of all political complexions have increasingly stressed the 'enabling' role of councils. They do not necessarily have to undertake tasks using their own employees. |
| Indeed, central government administrations, both Conservative and Labour, have adopted an increasingly interventionist position in their relationships with local government, alternatively cajoling and threatening them to change their procedures in the interests of greater efficiency of operation. The compulsory competitive tendering (CCT) policies of the Conservative government have been replaced by initiatives such as Best Value, defined in the Local Government Act 1999 as a 'duty of continuous improvement in services to the public'; the Beacon Council Scheme; comprehensive performance assessment (CPA); public private partnerships (PPPs); and strategic partnerships. |
| Local authorities vary considerably in size, from the Greater London Authority (GLA) (with a population of 7.2 million) to the Isles of Scilly (with only 7,000 people). Local councils (i.e. town, parish and community councils) are much smaller. |
| MARKET SIZE |
| Net current expenditure on local authority services is estimated to total around £77.35bn in current price terms in 2002, up 26.2 percent on the comparable 1998 figure. When adjusted for estimated changes in the unit costs of providing such services, the volume of output is estimated to have increased by around 7 percent over the same period. |
| VISION, MISSION, OBJECTIVES and STRATEGIES |
| Key Note has undertaken research into the mission statements and related formal and informal declarations of organisations engaged in the delivery of local government services, including the local authorities themselves and their contractors, agents and partners. |
| These statements follow a consistent pattern, with those made by local authorities stressing the need to address the concerns of people as citizens, with emphasis placed on phrases such as social well-being, community involvement and civic pride, good amenities, access to services, equality of opportunity, environmental conservation and sustainable development. On the other hand, statements by the commercial contractors stressed the importance to them of such matters as innovation, value for money, adding value, service quality and meeting the expectations of their clients. |
| COMPETITOR ANALYSIS |
| In general, individual local authorities have a legal responsibility to serve the needs of residents in their own geographical area for certain defined services, and face restrictions on operating outside of that remit. Hence, they do not normally compete with each other in the delivery of local services. |
| Competition certainly exists between commercial firms, however, for the supply of services to local authorities on a contracted-out basis. Companies, such as Ecovert, have established a particular niche in the provision of refuse collection, waste management and street cleaning services. Others, such as Balfour Beatty, participate in a number of public-sector construction projects, including schools, police facilities and railway infrastructure. |
| SECTOR DEVELOPMENTS |
| Education Services |
| Although government policy still retains a role for local education authorities (LEAs) in school education, it has encouraged them to delegate more of the school budget to schools themselves. Except in rare cases, they do not see it as the job of the LEA to run or intervene in schools, or seek to provide directly all education services in their areas. Several themes in rounds four, five and six of the Beacon Council Scheme relate to the relationships between LEAs and schools. Among other things, LEAs are encouraged to create a more diverse system, where every school is able to develop a distinct mission and ethos. LEAs are also perceived as having a key role in developing local strategies to help schools address issues such as teacher recruitment and retention. |
| Social Services |
| Local authority social services departments have moved away from providing a standardised service, which was heavily dependent on residential care. Instead, the focus is on one that promotes independence and social inclusion, achieved by locating services in the community or in the home, based on an assessment of individual needs. The favoured approach also stresses the need for partnerships and joint working practices between different agencies and departments. |
| The selection of Beacon Council Scheme themes illustrates the importance of this approach to central government. For example, the children and adolescent mental health services theme is a cross-cutting theme that seeks to promote joint working across social services, health and education. Meanwhile, the services for older people theme stresses the importance of partnerships working through co-operative relationships across the different organisations that already provide services to pensioners. |
| Emergency and Legal Services |
| The extent to which the Bain Report review of the fire service will be implemented is still unclear. Highlighting some of the practices prevalent in the service is likely to occur, with some changes being inevitable. |
| The Police service is also due for further reform. The Police Reform Act 2002 contains several features that delegate certain functions (which are, at present, carried out by police officers) to various categories of support staff, in order to free up officers for front-line duties. These new categories of staff would include community support officers, investigating officers, detention officers and escort officers, who would assist in tackling low-level crime and anti-social behaviour. Neighbourhood and street wardens would also be accredited as members of the 'extended police family'. |
| Housing |
| Several central government policy objectives have a particular impact on local authority housing strategies. This is particularly the case for those concerned with the need to increase the supply of affordable housing, to promote neighbourhood-based housing management and bring about closer working relationships between housing, health and social services departments. |
| Housing also figures prominently as a component in many Beacon Council Scheme themes, the objective being to raise standards of excellence, especially in the provision of support and housing for the homeless. |
| Environmental Services |
| The Government's National Waste Strategy has set a target for the recycling or composting of 30 percent of household waste by 2010. This has been translated into a requirement for local authorities to achieve certain performance standards by 2005/2006. These imply at least a doubling of their recycling/composting rates when compared with what was achieved in 1998/1999. If they wish to receive Private Finance Initiative (PFI) funding for waste projects, local authorities will, in future, have to show a clear link between such schemes and the objectives of the Government's 'Waste Strategy 2000', by demonstrating that recycling and composting lie at the heart of proposed schemes. |
| Important changes are soon to be introduced to the planning system in England and Wales, with the implementation of the Planning and Compulsory Purchase Act. County structure plans, local plans and unitary development plans will be abolished and replaced by a new single plan, this being the local development framework (LDF). |
| Highways and Transport |
| The Government's 10-year plan for transport spending gives power to local authorities in England and Wales, so they can play their part in delivering a programme of investment that is aimed at improving the transport infrastructure in line with 'sustainable' policies (as set out in the Transport Act 2000). In particular, local authorities are required to achieve a number of objectives, the most important of which are to develop local transport plans, outlining proposals to improve local transport, to promote integrated transport networks, to address congestion and to introduce public transport initiatives linked to 'park-and-ride' alternatives or new 'metro', tramway or bus systems. |
| Leisure Services |
| The provision of sports and leisure facilities is one field where the PFI has achieved some success, with the implementation of a design, build, finance and operate (DBFO) contract for a Merseyside leisure centre, based on a partnership between Sefton Metropolitan Borough Council and Waterfront Leisure Crosby Ltd. Local authorities have been encouraged to develop local cultural strategies for their areas. These strategies will be taken into account as an element in the cultural services Best Value performance indicators. There are also several leisure-related Beacon Council Scheme themes, where best practice will be shared by respective Beacon Councils through a series of learning events and activities. |
| THE FUTURE |
| Many of the policies of the Labour government in early 2003 depend on their successful implementation of services delivered either by, or on behalf of, local authorities, especially in the fields of education, social services, housing and waste management. In effect, these authorities will continue to be subject to central government scrutiny and control, even if only because of the power exercised by central government in its role as provider of grant support and other funding for locally-delivered services. |
| The systems put in place to encourage local authorities to become more efficient and responsive to the needs of their communities, and the terminology used to describe them, will probably change by 2008. It is unlikely, though, that pressures as are currently exerted through initiatives such as Best Value, Beacon Councils, comprehensive performance assessment and strategic partnerships will ease. The PFI is also seen as an important vehicle through which investment in public services can be channelled. Between now and 2005/2006 (the period covered by the Government's Spending Review 2002), it is planned to provide around £7bn of local government PFI funding, compared with £4bn over the period covered by the previous spending review. |
| Although 2003 is expected to be a year of relatively sluggish economic growth in the UK, views differ as to the likely strength and duration of any slowdown. Many local government services, however, will benefit from the fact that they are considered important enough to warrant central government support, even during times of economic stringency. |
TABLE OF CONTENTS
| Executive Summary 1 |
| MARKET DEFINITION 1 |
| INDUSTRY STRUCTURE 1 |
| MARKET SIZE 2 |
| VISION, MISSION, OBJECTIVES and STRATEGIES 2 |
| COMPETITOR ANALYSIS 3 |
| SECTOR DEVELOPMENTS 3 |
| Education Services 3 |
| Social Services 3 |
| Emergency and Legal Services 4 |
| Housing 4 |
| Environmental Services 4 |
| Highways and Transport 5 |
| Leisure Services 5 |
| THE FUTURE 5 |
| 1. Market Overview 19 |
| DEFINITION 19 |
| Standard Industrial Classification 19 |
| SIC codes: 60.21/3 Urban and Suburban Passenger Transportation by Underground, Metro and Similar Systems 20 |
| SIC codes: 60.21/9 Other Scheduled Passenger Land Transport Not Elsewhere Classified 20 |
| SIC code: 75.12 Regulation of the Activities of Agencies that Provide Healthcare, Education, Cultural Services and other Social Services, Excluding Social Security 20 |
| SIC code: 75.23 Justice and Judicial Activities 21 |
| SIC code: 75.24 Public Security, Law and Order Activities 21 |
| SIC code: 75.25 Fire Service Activities 21 |
| SIC code: 75.30 Compulsory Social Security Activities 22 |
| SIC code: 80.10 Primary Education 22 |
| SIC code: 80.21 General Secondary Education 22 |
| SIC code: 80.22 Technical and Vocational Secondary Education 23 |
| SIC codes: 85.11/3 Nursing Home Activities 23 |
| SIC codes: 85.31/2 Non-Charitable Social Work Activities with Accommodation 23 |
| SIC codes: 85.32/2 Non-Charitable Social Work Activities without Accommodation 24 |
| SIC codes: 90.00/2 Refuse Disposal Activities 24 |
| SIC codes: 90.00/3 Sanitation and Similar Activities 25 |
| SIC codes: 92.31/1 Live Theatrical Presentations 25 |
| SIC code: 92.32 Operation of Arts Facilities 25 |
| SIC code: 92.51 Library and Archives Activities 26 |
| SIC codes: 92.52/1 Museum Activities 26 |
| SIC codes: 92.61/9 Operation of Other Sports Arenas and Stadiums Not Elsewhere Classified 26 |
| Related Key Note Reports 27 |
| Report Structure 27 |
| INDUSTRY STRUCTURE 28 |
| Historical Background 28 |
| Current Structure of UK Local Government 29 |
| Local Authorities 29 |
| Local Councils 30 |
| Democratic Control 30 |
| Council Service Delivery 31 |
| Functions Delivered 31 |
| Organisational Structures 32 |
| Table 1.1: Sources Responsible for Major Local Government Services in English Local Authorities by Sector, 2001 33 |
| The Enabling Role 34 |
| Best Value 35 |
| The Beacon Council Scheme 36 |
| Comprehensive Performance Assessment 36 |
| Public Private Partnerships 37 |
| Local Government Finance 38 |
| Sources of Local Authority Funds 38 |
| Local Taxes 38 |
| Other Sources of Finance 38 |
| Local Government Expenditure 39 |
| Industry Concentration 39 |
| Table 1.2: Top 20 Local Authorities in Great Britain as Ranked by Standard Spending Assessment (£m), 2001/2002 39 |
| Table 1.3: Number of Local Authorities in Great Britain by Standard Spending Assessment Sizeband (£m, number and percent), 2001/2002 41 |
| Employment 42 |
| Table 1.4: Employment Within Local Authorities in Great Britain by Sector (000 employed and percent), Quarter 2 1998-2002 42 |
| Professional Associations and Other Bodies 43 |
| Major Local Authority Associations 43 |
| The Local Government Association 43 |
| The National Association of Local Councils 43 |
| The Improvement and Development Agency 44 |
| The Chartered Institute of Public Finance and Accountancy 44 |
| The Audit Commission 44 |
| Other Bodies 44 |
| Market Segmentation 45 |
| Table 1.5: Net Revenue Expenditure on Local Government Services by Local Authorities in Great Britain by Sector (£m and percent), Years Ending March 1998-2002 45 |
| total Market Size 46 |
| Table 1.6: Net Current Expenditure on Services Provided by Local Authorities in Great Britain (£m at current and constant prices and index 1998=100), Years Ending March 1998-2002 47 |
| PEST Analysis 47 |
| Political Issues 48 |
| Political Background 48 |
| Public Private Partnerships 48 |
| The Private Finance Initiative 48 |
| Table 1.7: Allocation of Public Finance Initiative Credits by Sector (£m), 1997/1998-2001/2002 50 |
| Other Kinds of Partnerships 50 |
| Other Political Issues 50 |
| Economic Issues 51 |
| Current Prospects for the UK Economy and Local Government Services 51 |
| Social Issues 51 |
| The Human Rights Act 1998 51 |
| The National Minimum Wage Act 1998 52 |
| The Disability Rights Commission Act 1999 52 |
| The Employment Relations Act 1999 52 |
| The Immigration and Asylum Act 1999 52 |
| The Race Relations (Amendment) Act 2000 52 |
| The Transfer of Undertakings (Protection of Employment) Regulations 53 |
| Technological Issues 53 |
| General 53 |
| E-Government 53 |
| Other Applications 54 |
| Information Technology 54 |
| Other Technologies 55 |
| European Perspective 55 |
| Local and Regional Government Structures 55 |
| Role of Local Government in Service Delivery 56 |
| The Relationship between European Local Government and the EU 57 |
| 2. Key Note Field Research 58 |
| INTRODUCTION 58 |
| VISION, MISSION AND STRATEGY STATEMENTS 59 |
| Accord PLC 59 |
| Amey 59 |
| Burnley Borough Council 60 |
| The Capita Group PLC 60 |
| Carlisle City Council 61 |
| Daventry District Council 61 |
| The Ecovert Group 61 |
| Hampshire County Council 62 |
| HBS Group 62 |
| Jarvis 62 |
| Manchester City Council 62 |
| Mendip District Council 63 |
| MITIE Group 63 |
| Nord Anglia Education PLC 63 |
| Serco Group 63 |
| Sodexho 64 |
| Teesdale District Council 64 |
| WS Atkins 64 |
| Wycombe Leisure Ltd 65 |
| SUMMARY 65 |
| 3. Competitor Analysis 66 |
| INTRODUCTION 66 |
| Major PLayers 66 |
| Accord PLC 66 |
| Principal Activities 66 |
| Company Structure 67 |
| Financial Results 67 |
| Amey PLC 67 |
| Principal Activities 67 |
| Company Structure 67 |
| Financial Results 67 |
| Balfour Beatty PLC 68 |
| Principal Activities 68 |
| Company Structure 68 |
| Financial Results 68 |
| Carillion PLC 68 |
| Principal Activities 68 |
| Company Structure 69 |
| Financial Results 69 |
| Ecovert Group Ltd 69 |
| Principal Activities 69 |
| Company Structure 69 |
| Financial Results 70 |
| Group 4 Falck Global Solutions Ltd 70 |
| Principal Activities 70 |
| Company Structure 70 |
| Financial Results 70 |
| Jarvis PLC 71 |
| Principal Activities 71 |
| Company Structure 71 |
| Financial Results 71 |
| MITIE Group PLC 71 |
| Principal Activities 71 |
| Company Structure 72 |
| Financial Results 72 |
| Serco Group PLC 72 |
| Principal Activities 72 |
| Company Structure 72 |
| Financial Results 72 |
| Sodexho Ltd 73 |
| Principal Activities 73 |
| Company Structure 73 |
| Financial Results 73 |
| 10. Leisure Services 74 |
| INTRODUCTION 74 |
| Culture and Heritage 74 |
| Libraries 74 |
| Sports Centres 74 |
| KEY TRENDS 74 |
| The Impact of Devolution 74 |
| Tourism 75 |
| Best Value 75 |
| Beacon Councils 75 |
| Private Finance Initiative Developments 75 |
| Regional Cultural Consortiums 76 |
| MARKET SIZe 76 |
| Table 10.1: Net Current Expenditure on Leisure Services by Local Authorities in Great Britain (£m and percent), Years Ending March 1998-2002 77 |
| MARKET STRUCTURE 77 |
| The Role of Local Government 77 |
| Culture and Heritage 77 |
| Libraries 77 |
| Sports Centres 78 |
| Tourism 78 |
| Employment 78 |
| Table 10.2: Employment Within the Leisure Services Sector of Local Authorities in Great Britain (000 employed and percent), Quarter 2 1998-2002 78 |
| Trade Associations 79 |
| The Chief Cultural and Leisure Officers Association 79 |
| The Institute of Leisure and Amenity Management 79 |
| The Institute of Sport and Recreation Management 79 |
| The Library Association 79 |
| The Museums Association 80 |
| The National Association of Local Government Arts Officers 80 |
| MAJOR PLAYERS 80 |
| Introduction 80 |
| Kunick Ltd 81 |
| Parkwood Holdings PLC 81 |
| Wycombe Leisure Ltd 82 |
| Buying Behaviour 82 |
| Forecasts 83 |
| Table 10.3: Forecast Net Current Expenditure on Leisure Services by Local Authorities in Great Britain (£m and percent), Years Ending March 2003-2007 83 |
| 6. Emergency and Legal Services 84 |
| INTRODUCTION 84 |
| The Fire Service 84 |
| The Police Service 84 |
| The Emergency Planning Service 84 |
| Magistrates' Courts 84 |
| Key trends 84 |
| The Fire Service 84 |
| The Rural White Paper 85 |
| The Police Reform Act 2002 85 |
| MARKET SIZE 86 |
| Table 6.1: Net Current Expenditure on Emergency and Legal Services by Local Authorities in Great Britain (£m and percent), Years Ending March 1998-2002 87 |
| MARKET STRUCTURE 87 |
| The Role of Local Government 87 |
| The Fire Service 87 |
| The Police Service 88 |
| The Emergency Planning Service 88 |
| Magistrates' Courts 88 |
| Employment 88 |
| Table 6.2: Employment Within the Emergency and Legal Services Sector of Local Authorities in Great Britain (000 employed and percent), Quarter 2 1998-2002 89 |
| Trade Associations 89 |
| The British Fire Services Association 89 |
| The Chief and Assistant Chief Fire Officers' Association 89 |
| The Emergency Planning Society 90 |
| The Institute of Civil Defence and Disaster Studies 90 |
| The Institution of Fire Engineers 90 |
| The National Association of Fire Officers 90 |
| Other Bodies 91 |
| The Fire Brigades Union 91 |
| The Police Federation of England and Wales 91 |
| The Scottish and Northern Ireland Police Federations 91 |
| MAJOR PLAYERS 91 |
| Introduction 91 |
| The London Fire and Emergency Planning Authority 91 |
| The Metropolitan Police Authority 92 |
| The Thames Valley Police Authority 92 |
| Buying Behaviour 93 |
| Forecasts 93 |
| Table 6.3: Forecast Net Current Expenditure on Emergency and Legal Services by Local Authorities in Great Britain (£m and percent), Years Ending March 2003-2007 94 |
| 8. Environmental Services 95 |
| Introduction 95 |
| Cemeteries and Crematoria 95 |
| Economic Development 95 |
| Environmental Health 95 |
| Parks and Open Spaces 95 |
| Planning 95 |
| Street Cleaning 96 |
| Trading Standards 96 |
| Waste Collection and Disposal 96 |
| Key trends 97 |
| Waste Collection and Disposal 97 |
| The Private Finance Initiative 97 |
| Parks and Open Spaces 98 |
| The Local Government Act 2000 98 |
| PPG 17 98 |
| The Third Round of the Beacon Council Scheme 98 |
| Trading Standards 98 |
| Planning 99 |
| MARKET SIZE 99 |
| Table 8.1: Net Current Expenditure on Environmental Services by Local Authorities in Great Britain (£m and percent), Years Ending March 1998-2002 99 |
| MARKET STRUCTURE 100 |
| The Role of Local Government 100 |
| Cemeteries and Crematoria 100 |
| Economic Development 100 |
| Environmental Health 100 |
| Parks and Open Spaces 100 |
| Planning 101 |
| Street Cleaning 101 |
| Trading Standards 101 |
| Waste Disposal and Collection 101 |
| Employment 102 |
| Table 8.2: Employment Within the Environmental Services Sector of Local Authorities in Great Britain (000 employed and percent), Quarter 2 1998-2002 102 |
| Trade Associations 102 |
| The Chartered Institute of Environmental Health 102 |
| The Chartered Institution of Wastes Management 103 |
| The Environmental Services Association 103 |
| The Institute of Environmental Management and Assessment 103 |
| The Institution of Economic Development 104 |
| The Planning Officers' Society 104 |
| The Royal Town Planning Institute 105 |
| The Town and Country Planning Association 105 |
| The Trading Standards Institute 105 |
| MAJOR PLAYERS 106 |
| Introduction 106 |
| Brambles Industries PLC 106 |
| Onyx Environmental Group PLC 106 |
| SITA Holdings UK Ltd 107 |
| Buying Behaviour 107 |
| Forecasts 108 |
| Table 8.3: Forecast Net Current Expenditure on Environmental Services by Local Authorities in Great Britain (£m), Years Ending March 2003-2007 108 |
| 4. Education Services 109 |
| INTRODUCTION 109 |
| Key TRends 109 |
| Schools White Paper 109 |
| Beacon Council Themes 110 |
| Transforming Secondary Education (Round Four) 110 |
| Children and Adolescent Mental Health Services (Round Four) 110 |
| Transforming the School Workforce (Round Five) 110 |
| Transition in Education (Round Five) 110 |
| MARKET SIZE 111 |
| Table 4.1: Net Current Expenditure on Education Services by Local Authorities in Great Britain (£m and percent), Years Ending March 1998-2002 111 |
| Market Structure 111 |
| The Role of Local Government 111 |
| Employment 112 |
| Table 4.2: Employment Within the Education Services Sector of Local Authorities in Great Britain (000 employed and percent), Quarter 2 1998-2002 112 |
| Trade Associations 112 |
| The British Educational Leadership, Management & Administration Society 112 |
| The Confederation of Education Service Managers 113 |
| The Office for Standards in Education 113 |
| The National Association of Governors and Managers 114 |
| Other Bodies 114 |
| MAJOR PLAYERS 115 |
| Introduction 115 |
| Birmingham Education Authority 115 |
| Glasgow City Council Education Authority 116 |
| Nord Anglia Education PLC 116 |
| Delivery Division 116 |
| Outsourcing Division 116 |
| Buying Behaviour 117 |
| Forecasts 117 |
| Table 4.3: Forecast Net Current Expenditure on Education Services by Local Authorities in Great Britain (£m and percent), Years Ending March 2003-2007 117 |
| 7. Housing 119 |
| INTRODUCTION 119 |
| Key trends 119 |
| Government Housing Policy 119 |
| Beacon Councils 119 |
| Quality of the Built Environment (Round Four) 120 |
| Tackling Homelessness (Round Four) 120 |
| Housing Renewal (Round Four) 120 |
| Supporting People (Round Five) 120 |
| MARKET SIZE 120 |
| Table 7.1: Net Current Expenditure on Housing by Local Authorities in Great Britain (£m and percent), Years Ending March 1998-2002 121 |
| MARKET STRUCTURE 121 |
| The Role of Local Government 121 |
| Employment 122 |
| Table 7.2: Employment Within the Housing Sector of Local Authorities in Great Britain (000 employed and percent), Quarter 2 1998-2002 122 |
| Trade Associations 122 |
| The Chartered Institute of Housing 122 |
| The Joseph Rowntree Foundation 123 |
| MAJOR PLAYERS 123 |
| Introduction 123 |
| Bovis Homes Group PLC 124 |
| English Churches Housing Group 124 |
| Manchester City Council 124 |
| BUYING BEHAVIOUR 125 |
| FORECASTS 125 |
| Table 7.3: Forecast Net Current Expenditure on Housing by Local Authorities in Great Britain (£m and percent), Years Ending March 2003-2007 126 |
| 5. Social Services 127 |
| INTRODUCTION 127 |
| Key trends 127 |
| Policy Developments 127 |
| Beacon Councils 127 |
| Children and Adolescent Mental Health Services (Round Four) 128 |
| Services for Older People (Round Five) 128 |
| Supporting Social Care Workers (Round Five) 128 |
| MARKET SIZE 128 |
| Table 5.1: Net Current Expenditure on Social Services by Local Authorities in Great Britain (£m and percent), Years Ending March 1998-2002 129 |
| MARKET STRUCTURE 129 |
| The Role of Local Government 129 |
| Employment 129 |
| Table 5.2: Employment Within the Social Services Sector of Local Authorities in Great Britain (000 employed and percent), Quarter 2 1998-2002 130 |
| Trade Associations 130 |
| The Association of Directors of Social Services 130 |
| The British Association of Social Workers 131 |
| The Social Care Association 131 |
| The Social Care Institute for Excellence 132 |
| MAJOR PLAYERS 132 |
| Introduction 132 |
| Cornwall County Council 132 |
| Sunderland City Council 133 |
| Wandsworth Borough Council 133 |
| BUYING BEHAVIOUR 133 |
| FORECASTS 134 |
| Table 5.3: Forecast Net Current Expenditure on Social Services by Local Authorities in Great Britain (£m and percent), Years Ending March 2003-2007 135 |
| 9. Highways and Transport 136 |
| INTRODUCTION 136 |
| Highways, Roads and Footpaths 136 |
| Parking, Public Transport, Traffic and Transport Co-Ordination 136 |
| Key trends 136 |
| General 136 |
| Beacon Councils 137 |
| Street and Highway Works (Round Four) 137 |
| Better Local Public Transport (Round Five) 137 |
| MARKET SIZE 137 |
| Table 9.1: Net Current Expenditure on Highways and Transport Services by Local Authorities in Great Britain (£m and percent), Years Ending March 1998-2002 138 |
| MARKET STRUCTURE 138 |
| The Role of Local Government 138 |
| Highways, Roads and Footpaths 138 |
| Parking 139 |
| Public Transport, Traffic and Transport Co-Ordination 139 |
| Trade Associations 139 |
| The Institute of Logistics and Transport 139 |
| The Institute of Municipal Transport 140 |
| The Institution of Highways & Transportation 140 |
| The Local Authority Road Safety Officers Association 140 |
| MAJOR PLAYERS 141 |
| Introduction 141 |
| Babtie Group Ltd 141 |
| Transport for London 141 |
| WS Atkins 142 |
| Buying Behaviour 142 |
| Forecasts 143 |
| Table 9.2: Forecast Net Current Expenditure on Highways and Transport Services by Local Authorities in Great Britain (£m and percent), Years Ending March 2003-2007 143 |
| 11. Strengths, Weaknesses, Opportunities and Threats 144 |
| INTRODUCTION 144 |
| STRENGTHS 144 |
| WEAKNESSES 145 |
| Opportunities 145 |
| THREATS 146 |
| 12. The Future 147 |
| INTRODUCTION 147 |
| Beacon Councils 147 |
| Best Value 147 |
| Strategic Partnerships 147 |
| Comprehensive Performance Assessment 148 |
| Capital Spending 148 |
| Table 12.1: Allocation of Private Finance Initiative Credits by Sector (£m), 2002/2003-2005/2006 148 |
| Legislation 149 |
| Summary Forecasts 149 |
| Table 12.2: Forecast Net Current Expenditure on Services Provided by Local Authorities in Great Britain (£m at current and constant prices and index 1998=100), Years Ending March 2003-2007 149 |
| 13. Glossary 150 |
| 14. Further Sources 151 |
| Associations 151 |
| Bonnier Information Sources 154 |
| Government Publications 155 |
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Last updated by Amanda Porteous February 2004