| KN80023 |
| KEY NOTE TRAINING : November 2003 |
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This report covers: general management training, accountancy and finance, training, quality assurance, sales and marketing, presentation skills, human resources, personal development training, outdoor training, information technology training, project management training, work-based learning for adults, work-based training for young people, training deleivery, training locations, Connexions Service, public sector, private sector, e-learning, enemployment,
Companies covered include: Azlan, Barleythorpe Training and Conference Centre, Marcus Bohn Associates, BPP Holdings, Brathay Development Training, BSI Business Solutions, Bureau Veritas Quality International, The Capita Group, Chartered Institute of Environmental Health, Chartered Institute of Marketing, Chartered Institute of Personnel and Development, The Coverdale Organisation, Croner CCH Group, Det Norske Veritas, Dove Nest Management Training and Development, Euromoney Institutional Investor, Fielden-Cegos, Franklin Covey Europe, FT Knowledge, GBS Training, Hawksmere, Hemsley Fraser Training, Huthwaite Research Group, Impact Development Training, Informatics CTEC, Invicta Training, John Matchett, Knowledge Pool Training, The Leadership Trust, Learning Tree International, Lloyd's Register Quality Assurance, Midland Group Training Services, Monadknock International, National Eduction Training Group, NCC Education Services, The Oxford Publicity Partnership, Parity Training, Pera Integrated Training, Pitman Training Group, QA, Rievers of Tarset, RRC Business Training, RSM Marketing Improvements, Smallpiece Enterprises, Spearhead Training Group, Spring Group, Steps, Structured Training, Survive, TACK International, Woodland Grange Management Company, WTI Training Group, Xansa,
EXECUTIVE SUMMARY
| This Key Note market report examines the UK training market, which can be divided into the private and public sectors. Key Note estimates that private-sector spending on training was £17.37bn in 2003, a decrease of 1.5 percent on 2002. This represents a drop in spending for the second year running and although expenditure has not significantly declined, it has been enough to start sending tremors through the industry. In the public sector, Key Note estimates that expenditure on training initiatives was £11.3bn in the financial year 2002/2003. |
| The training market is becoming a much more difficult one. Profitability appears to be declining and clients are cautious about how much time they allow their employees to attend training courses. In-house training appears to be growing, which has been partly aided by the growth in e-learning and corporate intranet learning programmes. Significant barriers to market growth are the lack of client time and money, and the prevailing trend for small and medium-sized enterprises (SMEs) to take training seriously. In addition, training remains largely geared towards those aged around 35 or younger; there is a lot of training effort installed for those in their 20s and early 30s, although commitment to training is reduced for older employees those who receive training over the age of 50 are considered lucky. |
| However, training does appear to be gaining more acceptance. Key Note interviewed a number of training specialists and Martyn Sloman training advisor at the Chartered Institute of Personnel and Development (CIPD) commented that the case for training seems to have been accepted and the next challenge is to follow this acceptance through. Sloman, who has experience practising as a trainer in major organisations, co-authored Training in the Age of the Learner and in it, he outlines the need for training to be more learner-focused than it often is today. |
| In the public sector, the emphasis is on the need to develop the right skills for UK industry. Essentially, the Learning and Skills Council (LSC) will be responsible for this over the next 5 years. In July 2003, the White Paper on Skills Strategy, which is a focal point for national policy, was published and this is going to be the subject of debate throughout 2004. |
| Key Note expects extremely slow growth in employer expenditure on training between 2003 and 2008, as a result of slow economic growth in 2004 and 2005, and employers becoming increasingly cautious about spending money on training. |
TABLE OF CONTENTS
| Executive Summary |
| 1. Market Definition |
| report coverage |
| MARKET SECTORS |
| The Public Sector |
| The Connexions Service |
| Investors in People |
| Welfare to Work |
| Work-Based Learning for Adults |
| Work-Based Learning for Young People |
| The Private Sector |
| Training Delivery |
| Training Locations |
| Market Trends |
| The Public Sector |
| The Private Sector |
| Time and Cost |
| Informal Training |
| E-Learning |
| Difficult Trading Conditions |
| Economic Trends |
| Gross Domestic Product |
| Table 1: UK Gross Domestic Product at Current and Constant 1995 Prices (£m), 1998-2002 |
| Inflation |
| Table 2: UK Rate of Inflation ( percent), 1998-2002 |
| Unemployment |
| Table 3: Actual Number of Unemployed Persons (million and percent), 1998-2002 |
| MARKET POSITION |
| The UK |
| 2. Market Size |
| The Public Sector |
| Table 4: Total Central and Local Government Spending on Education and Training in England (£m), 1998/1999 to 2002/2003 |
| the private sector |
| Employer Expenditure on Training |
| Table 5: Employer Expenditure on Training (£bn), 1999-2003 |
| Number of Employees Receiving Training |
| Table 6: Employees of Working Age Receiving Training (000 and percent), 1999-2003 |
| By Region |
| Table 7: Employees of Working Age Receiving Job-Related Training by Region ( percent), 1998-2002 |
| By Age |
| Table 8: Employees of Working Age Receiving Job-Related Training by Age ( percent), 1998 and 1999 |
| Table 9: Employees of Working Age Receiving Job-Related Training by Age ( percent), 2000-2003 |
| By Occupation |
| Table 10: Employees of Working Age Receiving Job-Related Training by Occupation ( percent), 1999-2003 |
| By Sector |
| Table 11: percentage of Employees of Working Age Receiving Job-Related Training by Sector ( percent), 2000-2003 |
| Location of Training |
| Table 12: Location of Training ( percent of training), 2001-2003 |
| By Age |
| Table 13: Location of Training by Age ( percent of training), 2002 |
| 3. Industry Background |
| RECENT HISTORY |
| NUMBER OF PROVIDERS |
| Table 14: Number of VAT-Based Enterprises Engaged in Training by Turnover Sizeband (£000), 2003 |
| EMPLOYMENT |
| Table 15: Number of VAT-Based Local Units Engaged in Training by Number of Employees, 2003 |
| REGIONAL variations in the marketplace |
| DISTRIBUTION |
| how robust is the market? |
| LEGISLATION |
| key trade associations |
| The Campaign for Learning |
| The Chartered Institute of Personnel and Development |
| The Learning and Skills Council |
| The Sector Skills Councils |
| UK online |
| The University for Industry |
| 4. Competitor Analysis |
| THE MARKETPLACE |
| Market Sectors |
| Accountancy and Finance Training |
| General Management |
| Human Resources Management/Personal Development |
| Information Technology |
| Outdoor Training |
| Presentation Skills |
| Project Management |
| Quality Assurance |
| Sales and Marketing |
| MARKET LEADERS |
| Azlan PLC |
| Company Structure |
| Financial Results |
| Barleythorpe Training and Conference Centre |
| Company Structure |
| Financial Results |
| BPP Holdings PLC |
| Company Structure |
| Financial Results |
| Brathay Development Training |
| Company Structure |
| Financial Results |
| BSI Business Solutions Ltd |
| Company Structure |
| Financial Results |
| Bureau Veritas Quality International Ltd |
| Company Structure |
| Financial Results |
| The Capita Group PLC |
| Company Structure |
| Financial Results |
| The Chartered Institute of Environmental Health |
| Company Structure |
| Financial Results |
| The Chartered Institute of Marketing |
| Company Structure |
| Financial Results |
| The Chartered Institute of Personnel and Development |
| Company Structure |
| Financial Results |
| The Coverdale Organisation Ltd |
| Company Structure |
| Financial Results |
| Croner.CCH Group Ltd |
| Company Structure |
| Financial Results |
| Det Norske Veritas Ltd |
| Company Structure |
| Financial Results |
| Dove Nest Management Training and Development Ltd |
| Company Structure |
| Financial Results |
| Euromoney Institutional Investor PLC |
| Company Structure |
| Financial Results |
| Fielden-Cegos Ltd |
| Company Structure |
| Financial Results |
| Franklin Covey Europe Ltd |
| Company Structure |
| Financial Results |
| FT Knowledge Ltd |
| Company Structure |
| Financial Results |
| GBS Training Ltd |
| Company Structure |
| Financial Results |
| Hawksmere PLC |
| Company Structure |
| Financial Results |
| Hemsley Fraser Training Group Ltd |
| Company Structure |
| Financial Results |
| Huthwaite Research Group Ltd |
| Company Structure |
| Financial Results |
| Impact Development Training Ltd |
| Company Structure |
| Financial Results |
| Informatics CTEC |
| Company Structure |
| Financial Results |
| Invicta Training Ltd |
| Company Structure |
| Financial Results |
| John Matchett Ltd |
| Company Structure |
| Financial Results |
| KnowledgePool Ltd |
| Company Structure |
| Financial Results |
| The Leadership Trust (Training) Ltd |
| Company Structure |
| Financial Results |
| Learning Tree International Ltd |
| Company Structure |
| Financial Results |
| Lloyd's Register Quality Assurance Ltd |
| Company Structure |
| Financial Results |
| Marcus Bohn Associates Ltd |
| Company Structure |
| Financial Results |
| Midland Group Training Services Ltd |
| Company Structure |
| Financial Results |
| Monadknock International |
| Company Structure |
| Financial Results |
| National Education Training Group Incorporated |
| Company Structure |
| Financial Results |
| NCC Education Services Ltd |
| Company Structure |
| Financial Results |
| The Oxford Publicity Partnership |
| Company Structure |
| Financial Results |
| Parity Training Ltd |
| Company Structure |
| Financial Results |
| Pera Integrated Training |
| Company Structure |
| Financial Results |
| Pitman Training Group PLC |
| Company Structure |
| Financial Results |
| QA PLC |
| Company Structure |
| Financial Results |
| Rievers of Tarset |
| Company Structure |
| Financial Results |
| RRC Business Training |
| Company Structure |
| Financial Results |
| RSM Marketing Improvements Ltd |
| Company Structure |
| Financial Results |
| Smallpeice Enterprises Ltd |
| Company Structure |
| Financial Results |
| Spearhead Training Group Ltd |
| Company Structure |
| Financial Results |
| Spring Group PLC |
| Company Structure |
| Financial Results |
| Steps |
| Company Structure |
| Financial Results |
| Structured Training Ltd |
| Company Structure |
| Financial Results |
| Survive Ltd |
| Company Structure |
| Financial Results |
| TACK International Ltd |
| Company Structure |
| Financial Results |
| Woodland Grange (Stafford) Management Company Ltd |
| Company Structure |
| Financial Results |
| WTI Training Group |
| Company Structure |
| Financial Results |
| Xansa PLC |
| Company Structure |
| Financial Results |
| Outside Suppliers |
| 5. Strengths, Weaknesses, Opportunities and Threats |
| STRENGTHS |
| WEAKNESSES |
| OPPORTUNITIES |
| THREATS |
| 6. Buying Behaviour |
| INTRODUCTION |
| FORMS OF TRAINING |
| Table 16: Training Methods Used in Organisations ( percent of respondents), 2003 |
| MANAGERIAL INFLUENCES |
| Table 17: Drivers of Training ( percent), 2003 |
| E-LEARNING |
| Table 18: Types of Staff for Whom E-Learning Accounts for 10 percent or More of Training Time ( percent of establishments), 2002 and 2003 |
| TRAINING IN THE CONTEXT OF DIVERSITY |
| Table 19: Kinds of Workplace Diversity Training ( percent of respondents), 2003 |
| EVALUATION |
| Table 20: Proportion of Training Programmes that Finish with a Written Statement of the Trainees' Intention Following Training ( percent of respondents), 2003 |
| THE BUSINESS CASE FOR TRAINING |
| Table 21: Issues Considered Important When Making the Business Case for Training ( percent of respondents), 2003 |
| 7. Current Issues |
| THE SKILLS DEBATE |
| CHANGES AT THE LSC |
| E-LEARNING |
| THINKING ABOUT OUTSOURCING |
| 8. The Global Market |
| 9. Forecasts |
| INTRODUCTION |
| ECONOMIC FORECASTS |
| Table 22: Government Economic Forecasts (000, percent and million), 2003-2007 |
| forecasts 2004 to 2008 |
| Table 23: Forecast Employer Expenditure on Training by Value (£bn), 2004-2008 |
| Future Trends |
| From Training to Learning |
| Flexibility and Informality |
| 10. Company Profiles |
| Bpp Holdings Plc |
| Fielden-cegos Ltd |
| Impact Development Training Ltd |
| Learning Tree International Ltd |
| Parity Training Ltd |
| Qa Plc |
| Spring Group Plc |
| Xansa Plc |
| 11. Further Sources |
| Associations |
| Publications |
| Bonnier Information Sources |
| Government Publications |
| Other Sources |
Text © 2004 Key Note
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Last updated by Amanda Porteous February 2004