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KN80023
KEY NOTE TRAINING : November 2003
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This report covers: general management training, accountancy and finance, training, quality assurance, sales and marketing, presentation skills, human resources, personal development training, outdoor training, information technology training, project management training, work-based learning for adults, work-based training for young people, training deleivery, training locations, Connexions Service, public sector, private sector, e-learning, enemployment,

Companies covered include: Azlan, Barleythorpe Training and Conference Centre, Marcus Bohn Associates, BPP Holdings, Brathay Development Training, BSI Business Solutions, Bureau Veritas Quality International, The Capita Group, Chartered Institute of Environmental Health, Chartered Institute of Marketing, Chartered Institute of Personnel and Development, The Coverdale Organisation, Croner CCH Group, Det Norske Veritas, Dove Nest Management Training and Development, Euromoney Institutional Investor, Fielden-Cegos, Franklin Covey Europe, FT Knowledge, GBS Training, Hawksmere, Hemsley Fraser Training, Huthwaite Research Group, Impact Development Training, Informatics CTEC, Invicta Training, John Matchett, Knowledge Pool Training, The Leadership Trust, Learning Tree International, Lloyd's Register Quality Assurance, Midland Group Training Services, Monadknock International, National Eduction Training Group, NCC Education Services, The Oxford Publicity Partnership, Parity Training, Pera Integrated Training, Pitman Training Group, QA, Rievers of Tarset, RRC Business Training, RSM Marketing Improvements, Smallpiece Enterprises, Spearhead Training Group, Spring Group, Steps, Structured Training, Survive, TACK International, Woodland Grange Management Company, WTI Training Group, Xansa,

EXECUTIVE SUMMARY

This Key Note market report examines the UK training market, which can be divided into the private and public sectors. Key Note estimates that private-sector spending on training was £17.37bn in 2003, a decrease of 1.5 percent on 2002. This represents a drop in spending for the second year running and although expenditure has not significantly declined, it has been enough to start sending tremors through the industry. In the public sector, Key Note estimates that expenditure on training initiatives was £11.3bn in the financial year 2002/2003.
The training market is becoming a much more difficult one. Profitability appears to be declining and clients are cautious about how much time they allow their employees to attend training courses. In-house training appears to be growing, which has been partly aided by the growth in e-learning and corporate intranet learning programmes. Significant barriers to market growth are the lack of client time and money, and the prevailing trend for small and medium-sized enterprises (SMEs) to take training seriously. In addition, training remains largely geared towards those aged around 35 or younger; there is a lot of training effort installed for those in their 20s and early 30s, although commitment to training is reduced for older employees — those who receive training over the age of 50 are considered lucky.
However, training does appear to be gaining more acceptance. Key Note interviewed a number of training specialists and Martyn Sloman — training advisor at the Chartered Institute of Personnel and Development (CIPD) — commented that the case for training seems to have been accepted and the next challenge is to follow this acceptance through. Sloman, who has experience practising as a trainer in major organisations, co-authored Training in the Age of the Learner and in it, he outlines the need for training to be more learner-focused than it often is today.
In the public sector, the emphasis is on the need to develop the right skills for UK industry. Essentially, the Learning and Skills Council (LSC) will be responsible for this over the next 5 years. In July 2003, the White Paper on Skills Strategy, which is a focal point for national policy, was published and this is going to be the subject of debate throughout 2004.
Key Note expects extremely slow growth in employer expenditure on training between 2003 and 2008, as a result of slow economic growth in 2004 and 2005, and employers becoming increasingly cautious about spending money on training.

TABLE OF CONTENTS

Executive Summary
1. Market Definition
report coverage
MARKET SECTORS
The Public Sector
The Connexions Service
Investors in People
Welfare to Work
Work-Based Learning for Adults
Work-Based Learning for Young People
The Private Sector
Training Delivery
Training Locations
Market Trends
The Public Sector
The Private Sector
Time and Cost
Informal Training
E-Learning
Difficult Trading Conditions
Economic Trends
Gross Domestic Product
Table 1: UK Gross Domestic Product at Current and Constant 1995 Prices (£m), 1998-2002
Inflation
Table 2: UK Rate of Inflation ( percent), 1998-2002
Unemployment
Table 3: Actual Number of Unemployed Persons (million and percent), 1998-2002
MARKET POSITION
The UK
2. Market Size
The Public Sector
Table 4: Total Central and Local Government Spending on Education and Training in England (£m), 1998/1999 to 2002/2003
the private sector
Employer Expenditure on Training
Table 5: Employer Expenditure on Training (£bn), 1999-2003
Number of Employees Receiving Training
Table 6: Employees of Working Age Receiving Training (000 and percent), 1999-2003
By Region
Table 7: Employees of Working Age Receiving Job-Related Training by Region ( percent), 1998-2002
By Age
Table 8: Employees of Working Age Receiving Job-Related Training by Age ( percent), 1998 and 1999
Table 9: Employees of Working Age Receiving Job-Related Training by Age ( percent), 2000-2003
By Occupation
Table 10: Employees of Working Age Receiving Job-Related Training by Occupation ( percent), 1999-2003
By Sector
Table 11: percentage of Employees of Working Age Receiving Job-Related Training by Sector ( percent), 2000-2003
Location of Training
Table 12: Location of Training ( percent of training), 2001-2003
By Age
Table 13: Location of Training by Age ( percent of training), 2002
3. Industry Background
RECENT HISTORY
NUMBER OF PROVIDERS
Table 14: Number of VAT-Based Enterprises Engaged in Training by Turnover Sizeband (£000), 2003
EMPLOYMENT
Table 15: Number of VAT-Based Local Units Engaged in Training by Number of Employees, 2003
REGIONAL variations in the marketplace
DISTRIBUTION
how robust is the market?
LEGISLATION
key trade associations
The Campaign for Learning
The Chartered Institute of Personnel and Development
The Learning and Skills Council
The Sector Skills Councils
UK online
The University for Industry
4. Competitor Analysis
THE MARKETPLACE
Market Sectors
Accountancy and Finance Training
General Management
Human Resources Management/Personal Development
Information Technology
Outdoor Training
Presentation Skills
Project Management
Quality Assurance
Sales and Marketing
MARKET LEADERS
Azlan PLC
Company Structure
Financial Results
Barleythorpe Training and Conference Centre
Company Structure
Financial Results
BPP Holdings PLC
Company Structure
Financial Results
Brathay Development Training
Company Structure
Financial Results
BSI Business Solutions Ltd
Company Structure
Financial Results
Bureau Veritas Quality International Ltd
Company Structure
Financial Results
The Capita Group PLC
Company Structure
Financial Results
The Chartered Institute of Environmental Health
Company Structure
Financial Results
The Chartered Institute of Marketing
Company Structure
Financial Results
The Chartered Institute of Personnel and Development
Company Structure
Financial Results
The Coverdale Organisation Ltd
Company Structure
Financial Results
Croner.CCH Group Ltd
Company Structure
Financial Results
Det Norske Veritas Ltd
Company Structure
Financial Results
Dove Nest Management Training and Development Ltd
Company Structure
Financial Results
Euromoney Institutional Investor PLC
Company Structure
Financial Results
Fielden-Cegos Ltd
Company Structure
Financial Results
Franklin Covey Europe Ltd
Company Structure
Financial Results
FT Knowledge Ltd
Company Structure
Financial Results
GBS Training Ltd
Company Structure
Financial Results
Hawksmere PLC
Company Structure
Financial Results
Hemsley Fraser Training Group Ltd
Company Structure
Financial Results
Huthwaite Research Group Ltd
Company Structure
Financial Results
Impact Development Training Ltd
Company Structure
Financial Results
Informatics CTEC
Company Structure
Financial Results
Invicta Training Ltd
Company Structure
Financial Results
John Matchett Ltd
Company Structure
Financial Results
KnowledgePool Ltd
Company Structure
Financial Results
The Leadership Trust (Training) Ltd
Company Structure
Financial Results
Learning Tree International Ltd
Company Structure
Financial Results
Lloyd's Register Quality Assurance Ltd
Company Structure
Financial Results
Marcus Bohn Associates Ltd
Company Structure
Financial Results
Midland Group Training Services Ltd
Company Structure
Financial Results
Monadknock International
Company Structure
Financial Results
National Education Training Group Incorporated
Company Structure
Financial Results
NCC Education Services Ltd
Company Structure
Financial Results
The Oxford Publicity Partnership
Company Structure
Financial Results
Parity Training Ltd
Company Structure
Financial Results
Pera Integrated Training
Company Structure
Financial Results
Pitman Training Group PLC
Company Structure
Financial Results
QA PLC
Company Structure
Financial Results
Rievers of Tarset
Company Structure
Financial Results
RRC Business Training
Company Structure
Financial Results
RSM Marketing Improvements Ltd
Company Structure
Financial Results
Smallpeice Enterprises Ltd
Company Structure
Financial Results
Spearhead Training Group Ltd
Company Structure
Financial Results
Spring Group PLC
Company Structure
Financial Results
Steps
Company Structure
Financial Results
Structured Training Ltd
Company Structure
Financial Results
Survive Ltd
Company Structure
Financial Results
TACK International Ltd
Company Structure
Financial Results
Woodland Grange (Stafford) Management Company Ltd
Company Structure
Financial Results
WTI Training Group
Company Structure
Financial Results
Xansa PLC
Company Structure
Financial Results
Outside Suppliers
5. Strengths, Weaknesses, Opportunities and Threats
STRENGTHS
WEAKNESSES
OPPORTUNITIES
THREATS
6. Buying Behaviour
INTRODUCTION
FORMS OF TRAINING
Table 16: Training Methods Used in Organisations ( percent of respondents), 2003
MANAGERIAL INFLUENCES
Table 17: Drivers of Training ( percent), 2003
E-LEARNING
Table 18: Types of Staff for Whom E-Learning Accounts for 10 percent or More of Training Time† ( percent of establishments), 2002 and 2003
TRAINING IN THE CONTEXT OF DIVERSITY
Table 19: Kinds of Workplace Diversity Training ( percent of respondents†), 2003
EVALUATION
Table 20: Proportion of Training Programmes that Finish with a Written Statement of the Trainees' Intention Following Training ( percent of respondents), 2003
THE BUSINESS CASE FOR TRAINING
Table 21: Issues Considered Important When Making the Business Case for Training ( percent of respondents), 2003
7. Current Issues
THE SKILLS DEBATE
CHANGES AT THE LSC
E-LEARNING
THINKING ABOUT OUTSOURCING
8. The Global Market
9. Forecasts
INTRODUCTION
ECONOMIC FORECASTS
Table 22: Government Economic Forecasts (000, percent and million), 2003-2007
forecasts 2004 to 2008
Table 23: Forecast Employer Expenditure on Training by Value (£bn), 2004-2008
Future Trends
From Training to Learning
Flexibility and Informality
10. Company Profiles
Bpp Holdings Plc
Fielden-cegos Ltd
Impact Development Training Ltd
Learning Tree International Ltd
Parity Training Ltd
Qa Plc
Spring Group Plc
Xansa Plc
11. Further Sources
Associations
Publications
Bonnier Information Sources
Government Publications
Other Sources

Text © 2004 Key Note

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