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KN74153
KEY NOTE RECRUITMENT AGENCIES (PERMANENT) : January 2003
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This report covers: permanent recruitment, recruitment consultancies, executive recruitment, secretarial, clerical, computing, IT, financial, technical, engineering, hotel, catering, professional, managerial, nursing, drivers, blue collar, top ten world executive search companies,

Companies covered include: Adecco Holdings (UK), Brook Street (UK), Carlisle Group, Extra Personnel, Human Resource Group, Michael Page International, Pertemps Recruitment Partnership, PSD Group, Human Resource Grouup, Melville Craig Group, Solutions in Staffing & Software, TMP Worldwide, Whitehead Mann,

EXECUTIVE SUMMARY

This report examines the permanent recruitment market in the UK. It covers both general and executive recruitment, including executive search. According to the Recruitment and Employment Confederation (REC), the market was worth £1.66bn in the year to June/July 2002, and the number of appointments made was 519,761.

Secretarial and clerical appointments account for the largest share of the market by volume, followed by technical/engineering appointments and professional/managerial appointments.

Most of the industry is UK owned. The major firms include: Adecco Holdings (UK) Ltd, Brook Street (UK) Ltd, Carlisle Group PLC, Extra Personnel Ltd, Human Resource Group PLC, Michael Page International PLC, Pertemps Recruitment Partnership Ltd, PSD Group PLC, Solutions in Staffing and Software Ltd, TMP Worldwide Ltd (which includes Melville Craig Ltd) and Whitehead Mann Ltd.

The market has slowed down since mid-2001 and some sectors, such as IT, are experiencing major difficulties. The weaker market has resulted in a large number of redundancies among recruitment companies, with most recruitment firms having reduced their staff numbers since the middle of 2001.

The decline in the overall recruitment market has even affected the online recruitment companies, which appear to have been hit harder than the bricks-and-mortar firms. Meanwhile, the executive search firms are reeling from the harsh market conditions that now confront them. One feature that stands out is that the share prices of search firms and general recruitment companies have dropped rapidly. This makes it more likely that some recruitment firms will be bought out, either by their competitors or by new market entrants. Industry insiders believe that such activity will be a precursor to a substantial market revival, although this might not occur until the end of 2003.

Key Note forecasts that, following the slump in 2002, the value of the market will rise again in 2003, with annual growth accelerating year-on-year until 2007. However, growth in 2003 could be lower than 4 percent if the German economy slides further, and if other external events, such as war in the Middle East, lead to a loss of business confidence. In late 2002, the consensus among economists was that a Middle East war would not impact adversely on western economies, but this relatively optimistic view is based on the assumption that a war would not last more than 4 or 5 months

TABLE OF CONTENTS

1. Market Definition 6
REPORT COVERAGE 6
MARKET SECTORS 6
General Permanent Recruitment 7
Executive Recruitment 7
Executive Search 7
Recruitment Sectors 8
MARKET TRENDS 8
A Much Tougher Market 8
A More Varied Market 9
More Stable Salary Levels 9
Skills Versus Demand 9
MARKET POSITION 9
The UK 9
Table 1: The UK Permanent Staff Recruitment Market Within the Overall Recruitment Market by Value of Invoiced Business (£bn and percent), Years Ending June/July 1998-2002 10
2. Market Size 11
THE TOTAL MARKET 11
By Value 11
Table 2: The UK Permanent Staff Recruitment Market by Turnover (£bn), Years Ending June/July 1998-2002 11
By Volume 12
Table 3: Number of Permanent Staff Placements, Years Ending June/July 1998-2002 12
BY RECRUITMENT SECTOR 13
Secretarial/Clerical 13
Technical/Engineering 13
Professional/Managerial 13
Financial 14
Computing/IT 14
Hotel/Catering 14
Nursing/Medical 14
Blue Collar 14
Education 14
Drivers 15
3. Industry Background 16
RECENT HISTORY 16
NUMBER OF COMPANIES 16
Table 4: Number of UK VAT-Based Enterprises Engaged in Labour Recruitment and Provision of Personnel by Turnover Sizeband (£000), 2000-2002 17
EMPLOYMENT 17
REGIONAL VARIATIONS IN THE MARKETPLACE 18
HOW ROBUST IS THE MARKET? 18
LEGISLATION 18
KEY TRADE ASSOCIATIONS 19
The Association of Executive Search Consultants 19
The Chartered Institute of Personnel and Development 20
The Recruitment and Employment Confederation 20
Recruitment Society 20
4. Competitor Analysis 21
THE MARKETPLACE 21
General Permanent Recruitment 21
Table 5: Leading UK Recruitment Companies Ranked by Estimated Number of Permanent Placements, 2002 21
Executive Recruitment 22
Executive Search 23
MARKET LEADERS 23
Table 6: Leading UK Recruitment Companies in the Permanent Recruitment Market by Turnover and Pre-Tax Profit (£m), 2000/2002 23
Adecco Holdings (UK) Ltd 24
Company Structure 24
Current and Future Developments 24
Financial Results 24
Brook Street (UK) Ltd 24
Company Structure 24
Current and Future Developments 24
Financial Results 24
Carlisle Group PLC 25
Company Structure 25
Current and Future Developments 25
Financial Results 25
Extra Personnel Ltd 25
Company Structure 25
Current and Future Developments 25
Financial Results 25
Human Resource Group PLC 26
Company Structure 26
Current and Future Developments 26
Financial Results 26
Melville Craig Group Ltd 26
Company Structure 26
Current and Future Developments 26
Financial Results 26
Michael Page International PLC 27
Company Structure 27
Current and Future Developments 27
Financial Results 27
Pertemps Recruitment Partnership Ltd 27
Company Structure 27
Current and Future Developments 27
Financial Results 27
PSD Group PLC 28
Company Structure 28
Current and Future Developments 28
Financial Results 28
Solutions in Staffing and Software Ltd 28
Company Structure 28
Current and Future Developments 28
Financial Results 28
TMP Worldwide Ltd 29
Company Structure 29
Current and Future Developments 29
Financial Results 29
Whitehead Mann Ltd 29
Company Structure 29
Current and Recent Developments 29
Financial Results 29
ADVERTISING AND PROMOTION 30
5. Strengths, Weaknesses, Opportunities and Threats 31
STRENGTHS 31
WEAKNESSES 31
OPPORTUNITIES 31
THREATS 32
6. Buying Behaviour 33
BUYERS' REQUIREMENTS 33
EXECUTIVE SEARCH 33
CHOOSING A RECRUITMENT FIRM OR SEARCH CONSULTANCY 34
7. Current Issues 36
MARKET CONDITIONS 36
EXECUTIVE SEARCH 36
CORPORATE ACTIVITY 37
Recruitment Finance Companies 38
THE DATA PROTECTION ACT 38
ONLINE RECRUITMENT 39
8. The Global Market 40
LARGEST MARKETS 40
Table 7: The World's Five Largest Recruitment Markets by Country by Value ($bn), 2001 and 2002 40
LEADING EXECUTIVE SEARCH COMPANIES 41
Table 8: The World's Top Ten Executive Search Firms by Revenue ($m), 2002 41
9. Forecasts 42
THE ECONOMY 42
FORECASTS 2003 TO 2007 42
Table 9: The Forecast UK Permanent Staff Recruitment Market by Turnover (£bn), Years Ending June/July 2003-2007 43
FUTURE TRENDS 43
Continuing Need for Recruitment Companies 43
Restructuring of the Market 43
Strains in Online Recruitment 44
Ageism 45
10. Company Profiles 46
Adecco Holdings (uk) Ltd 47
Brook Street (uk) Ltd 49
Carlisle Group Plc 51
Extra Personnel Ltd 53
Human Resource Group Plc 55
Michael Page International Plc 57
Pertemps Recruitment Partnership Ltd 59
Psd Group Plc 61
SOLUTIONS IN STAFFING AND SOFTWARE LTD 63
Tmp Worldwide LTd 65
Whitehead Mann LTd 67
11. Further Sources 69
Associations 69
Publications 69
Bonnier Information Sources 70
Government Publications 71

Text © 2004 Key Note

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