| KN74153 |
| KEY NOTE RECRUITMENT AGENCIES (PERMANENT) : January 2003 |
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This report covers: permanent recruitment, recruitment consultancies, executive recruitment, secretarial, clerical, computing, IT, financial, technical, engineering, hotel, catering, professional, managerial, nursing, drivers, blue collar, top ten world executive search companies,
Companies covered include: Adecco Holdings (UK), Brook Street (UK), Carlisle Group, Extra Personnel, Human Resource Group, Michael Page International, Pertemps Recruitment Partnership, PSD Group, Human Resource Grouup, Melville Craig Group, Solutions in Staffing & Software, TMP Worldwide, Whitehead Mann,
EXECUTIVE SUMMARY
This report examines the permanent recruitment market in the UK. It covers both general and executive recruitment, including executive search. According to the Recruitment and Employment Confederation (REC), the market was worth £1.66bn in the year to June/July 2002, and the number of appointments made was 519,761.
Secretarial and clerical appointments account for the largest share of the market by volume, followed by technical/engineering appointments and professional/managerial appointments.
Most of the industry is UK owned. The major firms include: Adecco Holdings (UK) Ltd, Brook Street (UK) Ltd, Carlisle Group PLC, Extra Personnel Ltd, Human Resource Group PLC, Michael Page International PLC, Pertemps Recruitment Partnership Ltd, PSD Group PLC, Solutions in Staffing and Software Ltd, TMP Worldwide Ltd (which includes Melville Craig Ltd) and Whitehead Mann Ltd.
The market has slowed down since mid-2001 and some sectors, such as IT, are experiencing major difficulties. The weaker market has resulted in a large number of redundancies among recruitment companies, with most recruitment firms having reduced their staff numbers since the middle of 2001.
The decline in the overall recruitment market has even affected the online recruitment companies, which appear to have been hit harder than the bricks-and-mortar firms. Meanwhile, the executive search firms are reeling from the harsh market conditions that now confront them. One feature that stands out is that the share prices of search firms and general recruitment companies have dropped rapidly. This makes it more likely that some recruitment firms will be bought out, either by their competitors or by new market entrants. Industry insiders believe that such activity will be a precursor to a substantial market revival, although this might not occur until the end of 2003.
Key Note forecasts that, following the slump in 2002, the value of the market will rise again in 2003, with annual growth accelerating year-on-year until 2007. However, growth in 2003 could be lower than 4 percent if the German economy slides further, and if other external events, such as war in the Middle East, lead to a loss of business confidence. In late 2002, the consensus among economists was that a Middle East war would not impact adversely on western economies, but this relatively optimistic view is based on the assumption that a war would not last more than 4 or 5 months
TABLE OF CONTENTS
| 1. Market Definition 6 |
| REPORT COVERAGE 6 |
| MARKET SECTORS 6 |
| General Permanent Recruitment 7 |
| Executive Recruitment 7 |
| Executive Search 7 |
| Recruitment Sectors 8 |
| MARKET TRENDS 8 |
| A Much Tougher Market 8 |
| A More Varied Market 9 |
| More Stable Salary Levels 9 |
| Skills Versus Demand 9 |
| MARKET POSITION 9 |
| The UK 9 |
| Table 1: The UK Permanent Staff Recruitment Market Within the Overall Recruitment Market by Value of Invoiced Business (£bn and percent), Years Ending June/July 1998-2002 10 |
| 2. Market Size 11 |
| THE TOTAL MARKET 11 |
| By Value 11 |
| Table 2: The UK Permanent Staff Recruitment Market by Turnover (£bn), Years Ending June/July 1998-2002 11 |
| By Volume 12 |
| Table 3: Number of Permanent Staff Placements, Years Ending June/July 1998-2002 12 |
| BY RECRUITMENT SECTOR 13 |
| Secretarial/Clerical 13 |
| Technical/Engineering 13 |
| Professional/Managerial 13 |
| Financial 14 |
| Computing/IT 14 |
| Hotel/Catering 14 |
| Nursing/Medical 14 |
| Blue Collar 14 |
| Education 14 |
| Drivers 15 |
| 3. Industry Background 16 |
| RECENT HISTORY 16 |
| NUMBER OF COMPANIES 16 |
| Table 4: Number of UK VAT-Based Enterprises Engaged in Labour Recruitment and Provision of Personnel by Turnover Sizeband (£000), 2000-2002 17 |
| EMPLOYMENT 17 |
| REGIONAL VARIATIONS IN THE MARKETPLACE 18 |
| HOW ROBUST IS THE MARKET? 18 |
| LEGISLATION 18 |
| KEY TRADE ASSOCIATIONS 19 |
| The Association of Executive Search Consultants 19 |
| The Chartered Institute of Personnel and Development 20 |
| The Recruitment and Employment Confederation 20 |
| Recruitment Society 20 |
| 4. Competitor Analysis 21 |
| THE MARKETPLACE 21 |
| General Permanent Recruitment 21 |
| Table 5: Leading UK Recruitment Companies Ranked by Estimated Number of Permanent Placements, 2002 21 |
| Executive Recruitment 22 |
| Executive Search 23 |
| MARKET LEADERS 23 |
| Table 6: Leading UK Recruitment Companies in the Permanent Recruitment Market by Turnover and Pre-Tax Profit (£m), 2000/2002 23 |
| Adecco Holdings (UK) Ltd 24 |
| Company Structure 24 |
| Current and Future Developments 24 |
| Financial Results 24 |
| Brook Street (UK) Ltd 24 |
| Company Structure 24 |
| Current and Future Developments 24 |
| Financial Results 24 |
| Carlisle Group PLC 25 |
| Company Structure 25 |
| Current and Future Developments 25 |
| Financial Results 25 |
| Extra Personnel Ltd 25 |
| Company Structure 25 |
| Current and Future Developments 25 |
| Financial Results 25 |
| Human Resource Group PLC 26 |
| Company Structure 26 |
| Current and Future Developments 26 |
| Financial Results 26 |
| Melville Craig Group Ltd 26 |
| Company Structure 26 |
| Current and Future Developments 26 |
| Financial Results 26 |
| Michael Page International PLC 27 |
| Company Structure 27 |
| Current and Future Developments 27 |
| Financial Results 27 |
| Pertemps Recruitment Partnership Ltd 27 |
| Company Structure 27 |
| Current and Future Developments 27 |
| Financial Results 27 |
| PSD Group PLC 28 |
| Company Structure 28 |
| Current and Future Developments 28 |
| Financial Results 28 |
| Solutions in Staffing and Software Ltd 28 |
| Company Structure 28 |
| Current and Future Developments 28 |
| Financial Results 28 |
| TMP Worldwide Ltd 29 |
| Company Structure 29 |
| Current and Future Developments 29 |
| Financial Results 29 |
| Whitehead Mann Ltd 29 |
| Company Structure 29 |
| Current and Recent Developments 29 |
| Financial Results 29 |
| ADVERTISING AND PROMOTION 30 |
| 5. Strengths, Weaknesses, Opportunities and Threats 31 |
| STRENGTHS 31 |
| WEAKNESSES 31 |
| OPPORTUNITIES 31 |
| THREATS 32 |
| 6. Buying Behaviour 33 |
| BUYERS' REQUIREMENTS 33 |
| EXECUTIVE SEARCH 33 |
| CHOOSING A RECRUITMENT FIRM OR SEARCH CONSULTANCY 34 |
| 7. Current Issues 36 |
| MARKET CONDITIONS 36 |
| EXECUTIVE SEARCH 36 |
| CORPORATE ACTIVITY 37 |
| Recruitment Finance Companies 38 |
| THE DATA PROTECTION ACT 38 |
| ONLINE RECRUITMENT 39 |
| 8. The Global Market 40 |
| LARGEST MARKETS 40 |
| Table 7: The World's Five Largest Recruitment Markets by Country by Value ($bn), 2001 and 2002 40 |
| LEADING EXECUTIVE SEARCH COMPANIES 41 |
| Table 8: The World's Top Ten Executive Search Firms by Revenue ($m), 2002 41 |
| 9. Forecasts 42 |
| THE ECONOMY 42 |
| FORECASTS 2003 TO 2007 42 |
| Table 9: The Forecast UK Permanent Staff Recruitment Market by Turnover (£bn), Years Ending June/July 2003-2007 43 |
| FUTURE TRENDS 43 |
| Continuing Need for Recruitment Companies 43 |
| Restructuring of the Market 43 |
| Strains in Online Recruitment 44 |
| Ageism 45 |
| 10. Company Profiles 46 |
| Adecco Holdings (uk) Ltd 47 |
| Brook Street (uk) Ltd 49 |
| Carlisle Group Plc 51 |
| Extra Personnel Ltd 53 |
| Human Resource Group Plc 55 |
| Michael Page International Plc 57 |
| Pertemps Recruitment Partnership Ltd 59 |
| Psd Group Plc 61 |
| SOLUTIONS IN STAFFING AND SOFTWARE LTD 63 |
| Tmp Worldwide LTd 65 |
| Whitehead Mann LTd 67 |
| 11. Further Sources 69 |
| Associations 69 |
| Publications 69 |
| Bonnier Information Sources 70 |
| Government Publications 71 |
Text © 2004 Key Note
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Last updated by Amanda Porteous February 2004