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This report covers: temporary recruitment, contract recruitment, secretarial, clerical, computing, IT, financial, technical, engineering, hotel, catering, professional, managerial, nursing, drivers, blue collar,
Companies covered include: Adecco Holdings, BNA, Nestor Healthcare Group, The Corporate Services Group, Harvey Nash Group, Hays Personnel Services, Interim Services UK, Michael Page Group, Kelly Services, Manpower, Modis International, MSB International, Pertemps Group, QA Myriad, Hays IT, Reed Executive, Select Appointments, Spring Group,

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Executive Summary |
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| Report Coverage |
| MARKET SECTORS |
| Temporary Workers |
| Contract Workers |
| Permanent Work |
| Recruitment Subsectors |
| MARKET POSITION |
| Table 1: The Temporary and Contract Staff Recruitment Market Within the Overall Recruitment Market by Value of Invoiced Business (£bn and percent), Year Ending June/July 1997-2000 |
| MARKET TRENDS |
| KEY TRADE ASSOCIATIONS |
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| Introduction |
| THE TOTAL MARKET |
| By Value |
| Table 2: The UK Temporary and Contract Staff Recruitment Market by Turnover (£bn), Year Ending June/July 1997-2001 |
| By Volume |
| Table 3: The UK Temporary and Contract Staff Recruitment Market by Number of Placements, Year Ending June/July 1997-2001 |
| BY MARKET SUBSECTOR |
| Blue Collar |
| Secretarial and Clerical |
| Technical and Engineering |
| Professional and Managerial |
| Computing and IT |
| Nursing |
| Hotel and Catering |
| Drivers |
| Educational |
| Financial |
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| RECENT HISTORY |
| Number of Companies |
| Table 4: Breakdown of the Leading 205 Recruitment Companies by Turnover and Number of Companies (£m), 2001 |
| Table 5: Number of VAT-Based UK Enterprises Engaged in Labour Recruitment and Provision of Personnel by Turnover Size (£000), 2000 and 2001 |
| EMPLOYMENT |
| REGIONAL VARIATIONS IN THE MARKETPLACE |
| HOW ROBUST IS THE MARKET? |
| LEGISLATION |
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| THE MARKETPLACE |
| Table 6: The 20 Leading Recruitment Companies in the UK by Turnover from Recruitment Activities, 2001 |
| Table 7: The Leading Companies in the UK by Number of Temporary and Contract Workers, 2000 |
| MARKET LEADERS |
| Table 8: Selected Leading UK Recruitment Companies by Turnover (£m), 1999-2001 |
| Adecco Holdings (UK) Ltd |
| The Capita Group PLC |
| The Corporate Services Group PLC |
| Hays Personnel Services Ltd |
| Manpower PLC |
| Pertemps Recruitment Partnership Ltd |
| Reed Executive PLC |
| Select Appointments PLC |
| Spherion UK PLC |
| Spring Group PLC |
| ADVERTISING AND PROMOTION |
| Table 9: Main Media Advertising Expenditure of Company and Agency Recruitment (£000), Years Ending September 2000 and 2001 |
| Table 10: Advertising Expenditure by UK Online Recruitment Companies (£000), Year Ending September 2001 |
| Exhibitions |
| Table 11: UK Trade Fairs and Exhibitions for the Recruitment Market (location and date), November 2001-2002 |
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| TOTAL RECRUITMENT INDUSTRY |
| Strengths |
| Weaknesses |
| Opportunities |
| Threats |
| Temporary and Contract Recruitment |
| Strengths |
| Weaknesses |
| Opportunities |
| Threats |
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| BUYERS REQUIREMENTS |
| FACTORS THAT INFLUENCE THE CHOICE OF COMPANY |
| MANAGING THE RELATIONSHIP |
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| MARKET CONDITIONS |
| INTERIM MANAGEMENT SUCCESS |
| CORPORATE ACTIVITY |
| IR 35 |
| EMPLOYMENT LEGISLATION |
| Holiday |
| Discrimination |
| Fixed Term Contracts |
| THE INDUSTRYS IMAGE |
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| LARGEST MARKETS |
| Largest Recruitment Companies |
| Table 12: The Largest Recruitment Companies Worldwide Ranked by Total Revenue for the Year Ending December 2000 ($m and country of origin), 2001 |
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| Introduction |
| Forecasts 2002 to 2006 |
| Table 13: The Forecast UK Temporary and Contract Staff Recruitment Market by Turnover (£bn and percent), Year Ending June/July 2002-2006 |
| Market Trends |
| The Impact of the Internet |
| More European Legislation |
| The Future? |
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| Adecco Holdings (UK) Ltd |
| The Capita Group PLC |
| Services Group PLC |
| Hays Personnel Services Ltd |
| Manpower PLC |
| Reed Executive PLC |
| Select Appointments PLC |
| Spring Group PLC |
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| Associations |
| Periodicals |
| Directories |
| General Sources |
| Bonnier Information Sources |
| Government Publications |
| Other Sources |
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Key Note Research |
|
The Key Note Range of Reports |
This report analyses the market for temporary and contract recruitment in the UK. It covers all organisations that recruit on behalf of clients for temporary positions, whether they call themselves recruitment consultants, recruitment companies or employment agencies.
The market for temporary and contract workers was worth £21.08bn in 2001, according to The Recruitment and Employment Confederation (REC), having grown by 23 percent since 2000. The largest sectors of the market are blue collar staff, secretarial and clerical workers, and technical staff including engineering personnel. The fastest growing segment of the market has been professional and managerial appointments. There has also been a large rise in the number of appointments in the hotel and catering sector.
The industry which serves this market is a fragmented one. However, at the same time, a number of large companies hold strong positions in the market. The major firms are Adecco Holdings (UK) Ltd, Hays Personnel Services Ltd, Manpower PLC, The Corporate Services Group PLC, The Capita Group PLC, Select Appointments PLC, Spring Group PLC, Reed Executive PLC, Spherion UK PLC and Pertemps Recruitment Partnership Ltd.
The temporary and contract recruitment market has weakened since the summer of 2001, and some sectors (such as IT) are suffering. The strongest area of the market is interim management, while the public-sector categories (such as health and education) remain stable. The recruitment industry has been expecting a downturn for several months, ever since it became clear in the summer that the US was heading towards a recession. The arrival of a weaker market is, therefore, not a surprise, yet there seems to be a feeling that most companies will survive the current market weakness. What does worry the industry at the moment is the increasing amount of employment legislation, both from the UK and the EC the industry is still awaiting the announcement of the final draft of the Government's Employment Agencies Act Regulations. All this legislation is causing the costs of both the recruitment companies, and their clients, to rise.
Another concern is that of online recruitment. While online recruitment companies have had to retrench during 2001, they still pose a long-term threat to other recruitment companies. A further worry is the IR 35 tax code, which affects self-employed contractors.
Key Note forecasts a fall in the temporary and contract recruitment market of 3.7 percent for 2002. However, some experts are forecasting a much sharper drop, while others are suggesting a more modest decline. There does appear to be a general agreement though that the first few months of 2002 will be difficult. 2003 is expected to be much better. However, all these forecasts assume that the UK will not go into a full recession in 2002. The long-term future is good, as employment is expected to rise, but there will be one key problem, that of skills shortages. These shortages will occur at all levels of the market.
Text © 2001 Key Note
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Last updated by Paul Tucker 2nd January 2002