KN74093

KEY NOTE MANAGEMENT CONSULTANTS : June 2003

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This report covers: management consultancy, information technology, corporate strategy, organisational development, production management, services management, human resource management, financial systems, administrative systems, project management, marketing, corporate communications, facilities management, outsourcing,electronic consultancies, environmental studies, economic studies, merger of CMG and Logica, IBM buys PwC's Consulting Business, business schools, small consultancies, sole practitioners, job cuts,

Companies covered include: Accenture, Atos KPMG Consulting, Cap Gemini Ernst & Young, CSC Computer Sciences, Deloitte Consulting, IBM Global Services, LogicaCMG, Mercer, PA Consulting Services, Xansa, Anderson, Arthur D. Little,

EXECUTIVE SUMMARY

This report examines the UK management consultancy market, which is undergoing major changes. The market only grew by 6 percent from 2001 to 2002, as conditions in the management consultancy industry have become much more difficult. Management consultancy comprises nine sectors: outsourcing; information technology (IT); corporate strategy and organisation development; financial and administrative systems; project management; production and services management; human resources management; marketing and corporate communications; and economic and environmental studies.

Key Note estimates that the value of the UK management consultancy market was £6.94bn in 2002. This excludes consultancy work that concerns overseas clients even if it was negotiated in the UK.

In 2002, the major industries for consultancy were financial services, telecommunications and transport. The vast majority of clients came from the private sector.

A significant change in this industry is that the large accountancy firms have withdrawn from the management consultancy market, while the global IT companies are becoming ever more dominant. The big consultancy firms are very dependent on IT clients and as a result, the tougher IT market has had a considerable impact on the firms and on the industry as a whole. There have been thousands of job losses among those consultancies that traditionally derive a large proportion of their revenues from the IT sector. Problems in the IT sector were a contributory factor in the many mergers during 2002. The merger of Logica and CMG is an obvious example.

The buyers of consultancy work are now much more sceptical and demanding, both in terms of service and price. The collapse of Enron in the US has resulted in negativity across the industry. For the larger IT projects, the major IT-based consultancies will always be ahead because of the sheer scale of their resources, but for other kinds of projects the smaller and medium-sized management consultancies remain very attractive. A clear trend in 2002 was pressure on fee rates. This is expected to continue throughout 2003.

Key Note forecasts that the UK market will grow by 4 percent in 2003, to £7.22bn excluding overseas earnings.

TABLE OF CONTENTS

Text © 2003 Key Note

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