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KN72028
KEY NOTE INTERNET USAGE IN BUSINESS NOVEMBER 1998
Overview

ISBN 1-85765-882-5

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TABLE OF CONTENTS

Executive Summary
Market Definition
INTRODUCTION
DEFINITIONS
MARKET SECTORS
MARKET POSITION
MARKET TRENDS
Table 1: The UK Internet and Computer Industries by Value (£m and percent), 1995-1998
Market Size
THE TOTAL MARKET
CONNECTIVITY
SOFTWARE AND SERVICES
ELECTRONIC COMMERCE
ADVERTISING ON THE INTERNET
A GLOBAL PERSPECTIVE
Table 2: The UK Internet Market by Value (£m), 1995-1998
Table 3: The UK Internet and Intranet Markets by Value (£m), 1997 and 1998
Table 4: The UK Internet Connectivity Market by Value and Volume (£m, 000 connections mid-year and £), 1995-1998
Table 5: Methods of Linking to the Internet ( percent of businesses), 1998
Table 6: Methods of Internet Access ( percent of UK businesses), 1997 and 1998
Table 7: The UK Connectivity Market by Type of Connection (£m and percent), 1995-1998
Table 8: Number of Internet Connections by Type (000 connections mid-year), 1995-1998
Table 9: The Dial-Up Internet Connections Market by Volume (000 connections mid-year), 1998
Table 10: The UK Fixed-Link Market - Shares of the Leading Providers ( percent of connections), Mid-1998
Table 11: Major UK Service Providers by Subscriber Numbers (000), Mid-1998
Table 12: Leading UK Dial-Up Business Service Providers ( percent of connections), Mid-1998
Table 13: Number of UK Commercial Domain Name Registrations, 1996-1998
Table 14: The Internet Software and Services Market by Value (£m), 1995-1998
Table 15: Usage of Netscape Navigator and Microsoft Internet Explorer in the European Business Market ( percent of users)Å, 1997
Table 16: Server Software Packages Used by UK Websites (number of sites), September 1998
Table 17: Leading Server Developers in the UK by Number of Websites, September 1998
Table 18: Brands of Encrypted Server Software Used by UK Websites ( percent of sites), July 1998
Table 19: The UK Internet Electronic Commerce MarketÅ by Value (£m and percent), 1995-1998
Table 20: Opinion Poll: When Will Your Business Do Electronic Commerce? ( percent of chief executives and IT directors), 1997
Table 21: The Most Important Advantages of Electronic Commerce, 1996 and 1997
Table 22: Number of UK Sites using SSL Encryption Technology, 1997/1998
Table 23: The Internet Advertising Market by Value (£m), 1995-1998
Table 24: The Top Ten Advertisers on the UK Web by Expenditure (£000), April 1998
Table 25: UK Web Sales Houses (clients, websites and millions of advertisements per month), Mid-1998
Table 26: Number of Internet Hosts in the UK and the World (000), as at July 1993-1998
Table 27: Number of Hosts in the UK and the Rest of Europe, August 1998
Industry Background
THE DEVELOPMENT OF THE INTERNET
INDUSTRY CONCENTRATION
TRADE ASSOCIATIONS
Table 28: The Development of the Internet, 1972 to 1998
Table 29: Internet Companies in the UK (estimated number), 1997
Table 30: Estimated Number of Companies in the Internet Software Market by Type of Product, 1998
Competitor Analysis
THE MARKETPLACE
LEADING INTERNET SERVICE PROVIDERS
LEADING SOFTWARE/SERVICE COMPANIES
ADVERTISING AND PROMOTION
Table 31: Services Provided by Internet Service Providers Offering Business Connectivity, 1998
Table 32: The Major Internet Software Companies and Areas of Activity, 1998
Table 33: Main Media Advertising Expenditure by Internet Service Providers (£000), Year to June 1998
Table 34: Main Media Advertising Expenditure by Online Services and Websites (£000), Year to June 1998
Strengths, Weaknesses, Opportunities and Threats (SWOT)
STRENGTHS
WEAKNESSES
OPPORTUNITIES
THREATS
Buying Behaviour
THE TARGET MARKET
THE IMPORTANCE OF THE INTERNET
INTERNET UPTAKE
INTRANET UPTAKE
USAGE OF THE INTERNET
THE DOWNSIDE OF THE INTERNET
WHY COMPANIES DEVELOP WEBSITES
Table 35: Information Technology Infrastructure and Hardware Use in the UK ( percent of companies), 1997 and 1998
Table 36: Opinion Poll: The Ten Most Important Technical Issues Facing IT Directors over the Next 2 Years ( percent of IT directors), 1997 and 1998
Table 37: Uptake of the Internet in Major Industrialised Nations ( percent of companies), 1997 and 1998
Table 38: Usage of Electronic Commerce Technologies ( percent of major UK companies), 1997
Table 39: Intranet/Extranet Use by Businesses in Major Industrialised Nations ( percent of companies), 1997/1998
Table 40: Installation of Intranets by Business Sector ( percent of major UK companies), 1997
Table 41: Main Uses of the Internet by UK Businesses ( percent of users), 1997 and 1998
Table 42: Internet Use by Application ( percent of major UK companies), 1996 and 1997
Table 43: Opinion Poll: The Main Threats of the Internet to Your Company in the Next 5 Years ( percent of marketing directors), 1996 and 1997
Current Issues
NEW INTERNET ARCHITECTURE
VIRTUAL PRIVATE NETWORKS
NEW ACCESS TECHNOLOGIES
BACKBONE CORPORATE RESTRUCTURING
NEW TYPES OF WEB ADVERTISING
INTERNET REGULATION
THE END OF SMALL WEB DESIGNERS?
WEB CONSOLIDATION
DOMAIN NAME REGISTRATION AND GOVERNANCE
INTERNET SERVICE PROVIDERS BECOMING TELECOMMUNICATIONS COMPANIES
POTENTIAL BARRIERS TO ELECTRONIC COMMERCE
STOP PRESS
Forecasts
THE CHANGING ROLE OF THE INTERNET
FORECASTS 1999 TO 2002
Table 44: Opinion Poll: Forecast Adoption of Internet Technologies ( percent of major UK companies), 1997 and 2002
Table 45: Forecast UK Internet Market by Value (£m), 1999-2002
Table 46: Forecast Internet Connectivity Market by Type of Connection and Value (£m and percent), 1999-2002
Table 47: Forecast Number of Internet Connections (000 connections mid-year), 1999-2002
Table 48: Forecast Software and Services Market by Value (£m), 1999-2002
Table 49: Forecast Share of Sales Coming from the Internet ( percent), 1996-2003
Table 50: Forecast Value of UK Internet Electronic Commerce Transactions (£m), 1999-2002
Table 51: Forecast UK Internet Advertising Revenues (£m), 1999-2002
Company Profiles
INTRODUCTION
DEFINITIONS
FURTHER INFORMATION
Further Sources
ASSOCIATIONS
PERIODICALS
DIRECTORIES
GENERAL SOURCES
HBI UK INFORMATION SOURCES
GOVERNMENT PUBLICATIONS
OTHER SOURCES

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EXECUTIVE SUMMARY

This report considers business usage of, and spending, on the Internet. It also briefly covers related areas such as intranets. The report focuses on three areas: business spending on Internet connectivity, business spending on Internet services and software, and business revenues from the commercialisation of the Internet (i.e. revenues from Internet advertising and electronic commerce -- e-commerce).

The Internet market (including software, connectivity and non-connectivity services) was worth around £379m in 1997, and is estimated to have grown to around £1.03bn in 1998. If spending on intranets is included, the market size increases to around £2.73bn. The market has experienced exceptionally fast growth in recent years, a factor explained by the widespread uptake of the Internet by businesses, the success of the World Wide Web, the growth of business-oriented web applications and the growing commercialisation of the Internet.

In 1998, the main sector of the Internet market was non-connectivity services and software (mainly services), with sales of £761m in 1998. The connectivity market was worth £268m in 1998, with leased line access the main sector.

Revenues from e-commerce reached £1.16bn in 1998. Both e-commerce and advertising are major growth areas for Internet usage. Currently, most companies use the Internet for obtaining business and marketing information. In the future, the focus will shift towards commercial exploitation, especially business-to-business e-commerce.

Key Note forecasts that the Internet market (software, connectivity and non-connectivity services) will be valued at £4.03bn in 2002, having grown by 291.5 percent between 1998 and 2002, with the main growth coming in the non-connectivity services sector.

E-commerce sales on the net will grow over the same period by 743.7 percent, to reach £9.75bn in 2002. Advertising revenues from the Internet will rise by 1,370.6 percent between 1998 and 2002, to end the period at £250m.

Text © 1998 Key Note

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Last updated by Duncan Nottage 11th February 1999