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KEY NOTE Market Report : Computer Software : March 2005
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This report covers: computer software

Companies covered include: BMC Software, Hewlett-Packard, IBM UK,MIcrosoft, Oracle, the Sage Group, SAP Institute, Symantec, Atos Origin, BEA Systems, EMC Corporation, Fujitsu, LogicaCMC, Misys, Siebel Systems, Unisys, Leisure and Entertainment Software, Activison UK, Atari, Codemasters, Eidos Electornic Arts, Konami of Europe, Nintendo of Europe, Sega Europe, Sony Computer Entertainment, Take-Two Interactive Software, THQ, Ubisoft, Vivendi Universal Games,

TABLE OF CONTENTS

Executive Summary
 
1. Market Definition
 
REPORT COVERAGE
 
Licence Agreements
 
MARKET SECTORS
 
Business Software
 
Business Systems Software
 
Business Applications
 
Leisure and Entertainment Software
 
MARKET TRENDS
 
New Life in the IT Market
 
Buyers More Hard Headed Than in the Past
 
E-Business — A Driver of Demand
 
Standardisation of Infrastructure Technology
 
Software Piracy
 
Software Rental
 
Application Service Provision
 
Utility Pricing
 
ECONOMIC TRENDS
 
Population
 
Table 1: UK Resident Population Estimates by Sex (000), Mid-Years 1999-2003
 
Gross Domestic Product
 
Table 2: UK Gross Domestic Product at Current and Annual Prices (£m), 1999-2003
 
Inflation
 
Table 3: UK Rate of Inflation (%), 1999-2003
 
Unemployment
 
Table 4: Actual Number of Unemployed Persons in the UK (million), 1999-2003
 
MARKET POSITION
 
The UK
 
Table 5: The Share of the UK Computer Industry Taken by Computer Software Expenditure (%), 2000-2004
 
Overseas
 
2. Market Size
 
THE TOTAL MARKET
 
Table 6: The Total UK Computer Software Market by Value (£m at final selling prices), 2000-2004
 
BY MARKET SECTOR
 
Business Software
 
Table 7: The UK Business Software Sector by Value (£m at final selling prices), 2000-2004
 
Market Shares
 
Table 8: The Largest Business Software Companies in the UK by Value Sales (%), 2004
 
Leisure and Entertainment Software
 
Table 9: The UK Leisure and Entertainment Computer Software Sector (£m at final selling prices), 2000-2004
 
Market Shares
 
3. Industry Background
 
RECENT HISTORY
 
INDUSTRY SYNOPSIS
 
Table 10: Average Financial Performance of Software Consultancy and Supply Companies (£000, % and £), 2004
 
NUMBER OF COMPANIES
 
Table 11: Number of UK VAT-Based Enterprises Engaged in the Publishing of Software by Turnover Sizeband (number and %), 2004
 
EMPLOYMENT
 
Table 12: Number of UK VAT-Based Local Units Engaged in the Publishing of Software by Employment Sizeband (number of employees and %), 2004
 
DISTRIBUTION
 
Direct Sales to Clients
 
Sales Directed Through Resellers
 
HOW ROBUST IS THE MARKET?
 
LEGISLATION
 
KEY TRADE ASSOCIATIONS
 
Business Application Software Developers Association
 
Business Software Alliance
 
European Information, Communications and Consumer Electronics Technology Industry Association
 
Entertainment & Leisure Software Publishers Association
 
Federation Against Software Theft
 
Intellect
 
4. Competitor Analysis
 
THE MARKETPLACE
 
MARKET LEADERS
 
Business Software
 
BMC Software Ltd
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
Computer Associates PLC
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
Hewlett-Packard Ltd
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
IBM United Kingdom Ltd
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
Microsoft Ltd
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
Oracle Corporation UK Ltd
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
The Sage Group PLC
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
SAP (UK) Ltd
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
SAS Institute
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
Symantec (UK) Ltd
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
Other Companies
 
Atos Origin
 
BEA Systems
 
EMC Corporation
 
Fujitsu
 
LogicaCMG
 
Misys PLC
 
Research Machines
 
Siebel Systems
 
Unisys
 
Leisure and Entertainment Software
 
Activision UK Ltd
 
Atari United Kingdom Ltd
 
Codemasters Group Ltd
 
Eidos PLC
 
Electronic Arts UK
 
Konami of Europe GmbH
 
Nintendo of Europe GmbH
 
Sega Europe Ltd
 
Sony Computer Entertainment Europe Ltd
 
Take-Two Interactive Software Inc
 
T.HQ (Holdings) Ltd
 
Ubisoft Ltd
 
Vivendi Universal Games UK Ltd
 
OUTSIDE SUPPLIERS
 
Most Activity Remains Inside the Industry
 
Manufacturing a Key Outside Activity
 
MARKETING ACTIVITY
 
Main Media Advertising Expenditure
 
Table 13: Main Media Advertising Expenditure on Computer Software by Type (£000), Year Ending September 2004
 
Table 14: Main Media Advertising Expenditure on Computer Software by Main Investors by Type (£000), Year Ending September 2004
 
Exhibitions and Trade Shows
 
Major Exhibitions — 2005
 
Major Exhibitions — 2006
 
5. Strengths, Weaknesses, Opportunities and Threats
 
STRENGTHS
 
WEAKNESSES
 
OPPORTUNITIES
 
THREATS
 
6. Buying Behaviour
 
CUSTOMER PROFILE
 
Business Customers
 
By Industry Sector
 
Table 15: Breakdown of Business IT Expenditure by Industry Sector (%), 2002-2004
 
Production Industries
 
Financial Services
 
Public Sector
 
New Business Buying Patterns
 
Consumers
 
Table 16: Penetration of Computer Activities in the Evening and at the Weekend by Sex, Age, Social Grade and Region (% of adults), 2004
 
PC Ownership
 
Table 17: Ownership and Use of Computers in the UK (% of adults), 1998, 2000, 2002 and 2004
 
7. Current Issues
 
NEW CODE OF PRACTICE
 
OPEN-SOURCE SOFTWARE
 
A Growing Competitive Threat
 
Open Source Advantage Begins to Wear Off
 
TAILOR-MADE APPLICATIONS
 
SMES — A NEW BATTLE GROUND
 
LICENSING PROBLEMS
 
8. The Global Market
 
THE TOTAL MARKET
 
Table 18: Estimated Regional Breakdown of the Global Packaged Computer Software Market by Value (%), 2001-2004
 
MAJOR COMPANIES
 
9. Forecasts
 
INTRODUCTION
 
The Economy
 
FORECASTS 2005 TO 2009
 
Table 19: The Forecast Total UK Computer Software Market by Sector by Value (£m at final selling prices), 2005-2009
 
Table 20: Forecast Growth in the UK Computer Software Market (%), 2005-2009
 
FUTURE TRENDS
 
More Strategic Acquisitions and Alliances
 
Open-Source Software
 
Rising Licence Costs
 
10. Company Profiles
 
Bmc Software Ltd
 
Hewlett-Packard Ltd
 
Ibm United Kingdom Ltd
 
Microsoft Ltd
 
Oracle Corporation Uk Ltd
 
The Sage Group Plc
 
Sap (uk) Ltd
 
Symantec (uk) Ltd
 
11. Further Sources
 
Associations
 
General Sources
 
Government Publications
 
Bonnier Information Sources

EXECUTIVE SUMMARY

In 2004, the total UK computer software market was worth £8.8bn at final selling prices, a rise of 8.3% on 2003. This marked a recovery from the 3.5% decline in sales experienced in 2003.
In this Key Note Market Report, computer software covers only packaged software products, which is taken to include both business, and leisure and entertainment software. In contrast with previous editions of this report, games software is also included. Business software can be divided into two main categories: business systems software and business applications. In 2004, business software, which is the main focus of the report, accounted for 84.7% of the total computer software market.
Between 2000 and 2003, the market grew relatively slowly, as the business sector experienced difficult trading conditions. Shortened planning cycles within organisations meant that IT budgets were evaluated on a short-term basis. As a result, organisations provided finance only for software products that had the necessary functionality for their tactical projects and larger-scale strategic projects were placed on hold. In 2004/2005, budgets have changed somewhat, with larger-scale strategic projects now coming back into fashion. The IT market is experiencing more new projects from firms to enhance their systems, in terms of both applications and infrastructure.
The computer software market is increasingly competitive and the constant need to launch new products and titles, and to develop new technologies is intensifying. In this environment, scale advantages are increasing. Although the market has always been driven by successful new products — which require significant investment in production and marketing — the amount of investment required is growing, primarily as a result of the rising costs associated with the development and marketing of new software. Consequently, the availability of significant financial resources is becoming a more competitive and discriminating factor in the industry.
Although businesses are now spending more on IT products, selling into this market has become more difficult. Organisations are taking a more hard-headed and systematic approach to buying software. Fashion and the desire to have the latest products have given way to buying tried and tested products with a track record on delivery, return on investment (ROI) and improvement in operations. In this environment, major organisations have become more willing to consider buying cheaper, open-source software and this willingness is extending into the public sector.
Between 2005 and 2009, the computer software market is forecast to increase relatively strongly compared with the growth experienced over the past 5 years (2000 to 2004). Leisure software is expected to expand at a much faster rate than business software. In both the business, and leisure and entertainment sectors of the market, the industry will consolidate, as success will increasingly rely on advantages of scale. In the business software sector, this will mean greater investment and partnering of infrastructure suppliers with vertical application suppliers. In this sector, licensing costs might grow in the 2005/2006 period as multicore chip technology and server virtualisation become mainstream

Text © 2005Key Note

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Last updated by Amanda Porteous 2005

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