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KN72011 KEY NOTE COMPUTER SOFTWARE MAY 2001

Our price £151.00


Editor: Jacob Howard
ISBN: 1-84168-200-4

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EXECUTIVE SUMMARY

In 2000, the UK computer software market was worth £7bn. Between 1999 and 2000, sales grew by 8.4 percent, with growth in 2001 expected to accelerate to 11.9 percent.

Two main classes of software are studied in this report: system software, (including infrastructure systems software [ISS] and applications tools) software, and application software. Application software and applications tools have been the best performing sectors of the market, reflecting the decline in sales of operating systems which has held back growth in the infrastructure systems software sector.

The performance of the computer software market has been strongly influenced by spending to offset the anticipated effects of the 'Millennium bug'. Software sales grew strongly in 1998 and 1999 in response to heavy spending on new software to deal with 'year 2000'-related problems. However, in 2000, the rate of growth declined as 'Millennium bug' spending tailed off. The market has also been adversely impacted by software piracy with almost £580m lost to the industry in 2000.

The growth of the Internet and e-business, and the constant pressure on companies to become more competitive, has led to strong growth in particular sectors of the software market. Products such as analytical software, enterprise system management software and serverware have all grown strongly in response to the rise of the Internet and commercial pressures. The growth of the Web has also brought into existence the Application Service Provider (ASP) model of operation, which is fundamentally affecting how software companies distribute their software and the business models of the publishers.

In the future, applications software and applications tools will see the fastest growth overall, while ISS software spending will continue to decline as proprietary, mainframe software gives way to more open software. Another likely trend is that the software industry will consolidate, as size gives the market leaders a clear commercial advantage over their smaller rivals. At the same time, ASP will become firmly established, shifting the software market from a product market to a services market.

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TABLE OF CONTENTS

Executive Summary


1. Market Definition


REPORT COVERAGE
MARKET SECTORS
System Software
Application Software
MARKET TRENDS
MARKET POSITION
UK
( percent), 1997-2001
Overseas
KEY TRADE ASSOCIATIONS
Computing Services and Software Association
Business Software Alliance


2. Market Size


THE TOTAL MARKET
1997-2001
MARKET SECTORS
System Software
(£m and percent), 1997-2001
Market Shares
2000
2000
2000
Application Software
1997-2001
Market Shares
by Value ( percent), 2000
SOFTWARE PIRACY
and percent), 1997-1999


3. Industry Background


RECENT HISTORY
COMPANIES
and percent), 2000
2001
DISTRIBUTION
Software Channels
Direct Sales to Clients
Resellers
MARKET?
LEGISLATION


4. Competitor Analysis


THE MARKETPLACE
MARKET LEADERS
sales), 2000
Compaq Computer Ltd
Computer Associates PLC
IBM United Kingdom Ltd
ICL PLC
Logica PLC
Microsoft Ltd
Misys PLC
Novell UK Ltd
Oracle Corporation UK Ltd
Sage Group PLC
Sap (UK) Ltd
Sema PLC
Other Companies
OUTSIDE SUPPLIERS
Inside the Industry
Outside Activity
PROMOTION
2000
December 2000
Opportunities and Threats
Strengths
Weaknesses
Opportunities
Threats


6. Buying Behaviour


CUSTOMER PROFILE
Business Buyers
spending), 1997-2000
Consumers
1996, 1998 and 2000
and 2000


7. Current Issues


ASP MODEL
BEYOND THE ASP
NEW PRICING MODELS
THE GROWTH OF LINUX
CUSTOMER RELATIONSHIP MANAGEMENT
BATTLE
Background
Microsoft Fights Back
SELF-HEALING SOFTWARE


8. The Global Market


THE TOTAL MARKET
Value ( percent), 1999-2001
THE FUTURE
by Value ( percent), 2001


9. Forecasts


INTRODUCTION
FUTURE TRENDS
FORECASTS 2001 TO 2005
2001-2005


10. Company Profiles


Compaq Computer Ltd
Computer Associates PLC
IBM United Kingdom Ltd
ICL PLC
Logica PLC
Microsoft Ltd
Misys PLC
Novell UK Ltd
Oracle Corporation UK Ltd
The Sage Group PLC
Sap (UK) Ltd
Sema PLC


11. Glossary



12. Further Sources


Associations
Publications
Directories
General Sources
Bonnier Information Sources
Government Publications
Other Sources

Understanding TGI Data

Penetration
Social Grade
Standard Region

Key Note Research

Text © 2001 Key Note

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Last updated by Mandy Porteous 18th July 2001