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KN67015
KEY NOTE Market Report : Franchising : April 2005
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TABLE OF CONTENTS

Executive Summary 1. Market Definition Report Coverage MARKET SECTORS FRANCHISE TYPES Investment Franchise Executive Franchise Retail Franchise Distribution Franchise Depot Franchise Job Franchise MARKET TRENDS Growth for Niche Sectors Dearth of Franchisee Skills An Increase in Resales ECONOMIC TRENDS Population Table 1: UK Resident Population Estimates by Sex (000), Mid-Years 1999-2003 Gross Domestic Product Table 2: UK Gross Domestic Product at Current and Annual Prices (£m), 1999-2003 Inflation Table 3: UK Rate of Inflation (%), 1999-2003 Unemployment Table 4: Actual Number of Unemployed Persons in the UK (million), 1999-2003 MARKET POSITION The UK 2. Market Size the TOTAL MARKET Table 5: The Total UK Franchising Market by Gross Annual Turnover (£bn), 1995-2004 Table 6: The Total Number of Franchised Units in the UK Excluding Dairy (number of units), 1995-2004 Table 7: The Total Number of Franchised Units in the UK Excluding Dairy by Sector (number of units), 2000-2004 Franchised Systems Table 8: The Total Number of Franchised Systems in the UK Excluding Dairy by Sector (number of units), 2000-2004 OVERSEAS trade 3. Industry Background RECENT HISTORY NUMBER OF franchiserS EMPLOYMENT Table 9: Employment in the UK Franchising Market by Number of Persons (000), 1995-2004 REGIONAL VARIATIONS in the marketplace Table 10: Distribution of Franchised Units in the UK by Region (%), 2004 how robust is THE MARKET? LEGISLATION key TRADE ASSOCIATIONS British Franchise Association 4. Competitor Analysis the marketplace MARKET LEADERS Dairy Express Dairies Ltd Provider Structure Financial Results Property and Maintenance Services and Home Improvements Table 11: Selected UK Building Services Franchisers by Outlets and Total Investment Cost† (number and £), 2004 Complete Weed Control Ltd Provider Structure Financial Results Countrywide Grounds Maintenance Ltd Provider Structure Financial Results Dyno-Locks Ltd Provider Structure Financial Results Dyno-Rod Ltd Provider Structure Financial Results Freedom Maintenance Ltd Provider Structure Financial Results Mr Electric (MEB [Contracting] Ltd) Provider Structure Financial Results Catering and Hotels Table 12: Selected UK Catering Franchisers by Number of Outlets and Total Investment Cost† (number and £), 2004 BurgerKing Ltd Provider Structure Financial Results Domino's Pizza Group Ltd Provider Structure Financial Results Kentucky Fried Chicken (Great Britain) Ltd Provider Structure Financial Results McDonald's Restaurants Ltd Provider Structure Financial Results Wimpy International Ltd Provider Structure Financial Results Cleaning and Renovation Services Table 13: Selected UK Cleaning Services Franchisers by Outlets and Total Investment Cost† (number and £), 2004 Chem-Dry Ltd Provider Structure Financial Results Jani-King (GB) Ltd Provider Structure Financial Results Molly Maid UK Ltd Provider Structure Financial Results ServiceMaster Ltd Provider Structure Financial Results Stainbusters Ltd Provider Structure Financial Results Commercial Services Table 14: Selected UK Commercial Services Franchisers by Outlets and Total Investment Cost† (number and £), 2004 Pirtek (UK) Ltd Provider Structure Financial Results Signs Express Provider Structure Financial Results Direct Selling, Wholesaling, Vending and Distribution Table 15: Selected UK Direct Selling, Wholesaling, Vending and Distribution Franchisers by Outlets and Total Investment Cost† (number and £), 2004 Card Connection Ltd Provider Structure Financial Results Card Line Greetings Cards Ltd Provider Structure Financial Results Drinkmaster Ltd Provider Structure Financial Results The Original Poster Company Ltd Provider Structure Financial Results Pet Equine & Pigeon Supplies Ltd (Oscar Pet Foods) Provider Structure Financial Results Domestic, Personal and Caring Services Table 16: Selected UK Domestic, Personal and Caring Services Franchisers by Outlets and Total Investment Cost† (number and £), 2004 Bugsie's Mobile Dog Wash Ltd Provider Structure Financial Results Rosemary Conley Diet & Fitness Clubs Ltd Provider Structure Financial Results Employment Agencies, Executive Search, Training and Teaching Table 17: Selected UK Employment Agencies, Executive Search, Training and Teaching Franchisers by Number of Outlets and Total Investment Cost† (number and £), 2004 CNA Executive Search Ltd Provider Structure Financial Results Expense Reduction Analysts (UK) Ltd Provider Structure Financial Results MRI Worldwide Ltd Provider Structure Financial Results Pitman Training Group PLC Provider Structure Financial Results Select Appointments PLC Provider Structure Financial Results Stagecoach Theatre Arts PLC Provider Structure Financial Results Tumble Tots (UK) Ltd Provider Structure Financial Results Estate Agents, Business Transfer Agents, Financial Services and Mortgage Brokers Table 18: Selected UK Estate Agents, Business Transfer Agents, Financial-Service Providers and Mortgage Broker Franchisers by Outlets and Total Investment Cost†(number and £), 2004 Belvoir Property Management (UK) Ltd (Belvoir Property Lettings) Provider Structure Financial Results Martin & Co (UK) Ltd Provider Structure Financial Results Parcel and Courier Services Table 19: Selected UK Parcel and Courier Services Franchisers by Outlets and Total Investment Cost† (number and £), 2004 Amtrak Express Parcels Ltd Provider Structure Financial Results ANC Express Parcel Services Ltd Provider Structure Financial Results Interlink Express Parcels Ltd Provider Structure Financial Results Printing, Copying and Graphic Design Table 20: Selected UK Printing, Copying and Graphic Design Services Franchisers by Outlets and Total Investment Cost† (number and £), 2004 Kall-Kwik Printing (UK) Ltd Provider Structure Financial Results PDC Copyprint Ltd Provider Structure Financial Results Prontaprint Ltd Provider Structure Financial Results Retailing Table 21: Selected UK Retailing Franchisers by Outlets and Total Investment Cost† (number and £), 2004 Bargain Booze Ltd Provider Structure Financial Results The Body Shop International PLC Provider Structure Financial Results The Global Travel Group PLC Provider Structure Financial Results Snappy Snaps Franchises Ltd Provider Structure Financial Results Vehicle Services Table 22: Selected UK Vehicle-Services Franchiser by Number of Outlets and Total Investment Cost† (number and £), 2004 Colorworks Auto Services (UK) Ltd Provider Structure Financial Results OUTSIDE SUPPLIERS MARKETING Activity Exhibitions 5. Strengths, Weaknesses, Opportunities and Threats STRENGTHS WEAKNESSES OPPORTUNITIES THREATS 6. Buying Behaviour FACTORS AND TRENDS IN FRANCHISEE BEHAVIOUR WHAT franchiserS LOOK FOR 7. Current Issues CURRENT MARKET CONDITIONS NEW ENTRANTS CORPORATE DEVELOPMENTS WOMEN AND FRANCHISING INDUSTRY AWARDS 8. The Global Market 9. Forecasts INTRODUCTION Population Table 23: Forecast UK Resident Population by Sex (000), 2004-2008 Gross Domestic Product Table 24: Forecast UK Growth in Gross Domestic Product in Real Terms (%), 2004-2008 Inflation Table 25: Forecast UK Rate of Inflation (%), 2004-2008 Unemployment Table 26: Forecast Actual Number of Unemployed Persons in the UK (million), 2004-2008 FORECASTs 2005 to 2009 Table 27: The Forecast Total UK Franchising Industry by Gross Annual Turnover, Franchised Units and Franchised Systems (£bn and number), 2005-2009 future trendS 10. Company Profiles Dyno-rod Ltd Kall-kwik Printing (uk) Ltd Mcdonald's Restaurants Ltd Mri Worldwide Ltd Prontaprint Ltd Select Appointments Plc Stagecoach Theatre Arts Plc Wimpy International Ltd Further Sources Associations General Sources Government Publications Other Sources Bonnier Information Sources

EXECUTIVE SUMMARY

The UK dry cleaning and laundry services industry grew by 6.7% between 2000 and 2004 to generate sales of £1.37bn. The main services offered are textile rental, dry cleaning and laundry services to the corporate and consumer markets.
Sales to corporate clients continue to take the largest share of the market, accounting for 62.8% of revenues in 2004. Outsourcing is the established practice for many companies that require textile services, and rent linen and work wear from third parties, which then service and maintain it for the client group. Other products include industrial wipers and dust mats for a range of purposes. The shift in the UK economy from a manufacturing to a service base has been beneficial for this sector, as presentational aspects, such as corporate wear, have gained importance and priority within client companies. Health and safety legislation and requirements have also boosted demand from the manufacturing and process sectors.
The retail market has seen little growth since the start of the new millennium. Falling prices in the clothing market have encouraged consumers to replace rather than maintain, make or mend. Changes in fabric technology have also meant a growing range of machine-washable formal wear, which would previously have been reliant on dry cleaning. However, many consumers still prefer to opt for a professional service. The cliché of the cash rich, time poor society has also led to growing demand for home laundering services and door-to-door operations, which has been one developing area of the market.
The dry cleaning, laundry and textile services market remains very fragmented in terms of supply, with a large number of smaller operators being characteristic. The majority of businesses offer services to a relatively small geographical area, particularly in the retail segment. Those dealing with corporate groups require additional investment in equipment and facilities, therefore cast their nets wider. Nonetheless, in 2004, only a handful of companies generated sales of more than £5m per annum. Consolidation is an ongoing process in the sector. Johnsons Group PLC has made considerable progress in developing its position with the acquisition of a number of operations, including the former Sketchley chain in 2004.
Service groups are very exposed to the performance of client markets. Positive trends, such as the upturn in the hotel sector, have led to growing sales and the core market is well established. Outsourcing of these types of services is long established and unlikely to be reversed. The consumer market will be affected by changing textile technology that simplifies home care of clothing. However, other services, such as ironing and laundry services for domestic clients, may provide more positive sales trends.
Key Note anticipates that the market will show positive growth over the short to medium term as client sectors continue to perform well.

Text © 2005Key Note

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