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Editor: Emma Wiggin
ISBN: 1-84168-215-2
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Key Note estimates that in 2000, the revenues generated by UK travel agents increased by 10.4 percent, compared to a 7.5 percent increase in tour-operator revenues. Travel agents and tour operators have increased their share of the market. Despite the increasing opportunities to plan and book travel arrangements independently, travel agents and tour operators have increased their market share.
Most travel-agent revenues are
derived from outbound travel, as are most tour-operator revenues. The driving
force increasing travel-agency and
tour-operator sales is growth in the
outbound holiday market, which in turn is being driven by an increase in
disposable income and a fall in the real cost of international
travel.
The development of low-cost airlines and the consolidation of integrated travel groups have increased the level of competition in the outbound holiday market. However, the development of a wider range of holiday options and use of new technology has allowed travel agents and tour operators to counteract the threat of independently-organised holidays.
The top four vertically-integrated travel companies (Airtours PLC, First Choice Holidays PLC, The Thomas Cook Group Ltd and Thomson Travel Group PLC) now control three-quarters of air inclusive holidays. The competition authorities are likely to block any further consolidation in the industry at a UK level. Two of the top four UK travel companies — Thomson and Thomas Cook — were taken over by German companies in 2000 and 2001 respectively, while the other two extended their European interests. Consolidation at a European level may deliver further economies of scale and maintain the strong competitive position of travel agents and tour operators in the foreseeable future. However, with longer term development of technology, an increasing proportion of travel-agency and tour-operator revenues will be generated direct.
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Executive Summary |
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| DEFINITION | |
| MARKET SECTORS | |
| Table 1: Estimated Share of the UK Tourism Market Taken by Travel Agents and Tour Operators by Value ( percent), 2000 | |
| MARKET TRENDS | |
| Increased Share of GDP | |
| Table 2: percentage Share of Consumer Expenditure and Gross Domestic Product Taken by the UK Tourism Market (£bn and percent), 1996-2000 | |
| Increasing Tourism | |
| Table 3: The UK Tourism Market by Sector by Value (£m and percent), 1996-2000 | |
| MARKET POSITION | |
| Table 4: Travel Agent and Tour Operator Gross Revenues by Sector (£m), 1996-2000 | |
| European Tourism Trends | |
| KEY TRADE ASSOCIATIONS | |
| Association of British Travel Agents | |
| Association of Independent Tour Operators | |
| Federation of Tour Operators | |
| Travel Agents | |
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| THE TOTAL MARKET | |
| 1996-2000 | |
| Table 6: Share of Tourism Expenditure Taken by Travel Agents and Tour Operators ( percent), 1996-2000 | |
| BY MARKET SECTOR | |
| Outbound Tourism | |
| 1996-2000 | |
| Expenditure on Outbound Tourism | |
| 1996-2000 | |
| Number of Outbound Tourism Visits | |
| 1996-2000 | |
| Growth of ATOL Passengers | |
| 1996-2000 | |
| Destinations of Inclusive Tour Packages | |
| 1996-2000 | |
| Domestic Tourism | |
| Table 12: The UK Domestic Tourism Market by Value and Number of Trips (£m, percent and million), 1996-2000 | |
| Domestic Holidays | |
| Table 13: UK Domestic Holidays by Number of Trips and Expenditure (million and £m), 1996-2000 | |
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| RECENT HISTORY | |
| NUMBER OF COMPANIES | |
| Outbound Tour Operators | |
| Number of Tour Operators | |
| ABTA-Registered Tour Operators in the UK and Number of ATOLs per Tour Operator, 1st July 1996-September 2000 | |
| Travel Agents | |
| 1st July 1996-2000 | |
| DISTRIBUTION | |
| THE MARKET? | |
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| THE MARKETPLACE | |
| Tour Operators | |
| Number of Passengers | |
| Year to September 1999 and 2000 | |
| Licensed Seats | |
| Table 17: Seats Licensed to the Top 10 Groups and Companies (000), December 1998, 1999 and 2000 | |
| Market Shares | |
| 1999 and 2000 | |
| Travel Agents | |
| Number of Branches | |
| 1995-2000 | |
| Market Shares | |
| 2000 | |
| MARKET LEADERS | |
| Airtours PLC | |
| First Choice Holidays PLC | |
| The Thomas Cook Group Ltd | |
| Thomson Travel Group PLC | |
| Other Companies | |
| OUTSIDE SUPPLIERS | |
| Table 21: Final Destinations of UK Residents Travelling Abroad by Number of Visits (000), 1996-2000 | |
| 1992-2000 | |
| PROMOTION | |
| Tour Operators | |
| (£000), Year to March 2000 and 2001 | |
| Threats | |
| STRENGTHS | |
| WEAKNESSES | |
| OPPORTUNITIES | |
| THREATS | |
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| CONSUMER PENETRATION AND REPEAT PURCHASE | |
| Table 24: Penetration of Holiday-Taking in the Last 12 Months ( percent of adults), 1995, 1997, 1999 and 2000 | |
| PROFILE OF REPEAT HOLIDAYMAKERS | |
| ( percent of adults), 2000 | |
| HOLIDAYMAKING BY AGE | |
| and 2000 | |
| MONTH OF DEPARTURE | |
| 2000 | |
| HOLIDAYMAKERS BY DESTINATION | |
| Table 28: Socio-Demographic Profile of Holidaymakers by Destination ( percent of adults), 2000 | |
| HOLIDAYMAKING BY TYPE OF ARRANGEMENT | |
| Tour Operators | |
| ( percent of adults), 2000 | |
| Travel Agents | |
| ( percent of adults), 2000 | |
| TRAVEL ABROAD BY PURPOSE OF VISIT | |
| Table 31: UK Residents Travelling Abroad by Purpose of Visit (000 visits and percent), 1996-2000 | |
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| THE ENVIRONMENT | |
| INFORMATION | |
| LIFESTYLES AND HOLIDAY ENTITLEMENT | |
| SOCIAL STRUCTURE | |
| SEAT-ONLY CHARTERS | |
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| PERSONAL TRAVEL | |
| 2000 | |
| WORLD TOURISM | |
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| FORECASTS 2001 TO 2005 | |
| 2001-2005 | |
| FUTURE TRENDS | |
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| Airtours PLC | |
| First Choice Holidays PLC | |
| Group Ltd | |
| Group PLC | |
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| Associations | |
| Periodicals | |
| Directories | |
| General Sources | |
| Sources | |
| Government Publications | |
| Other Sources | |
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Understanding TGI Data |
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| Penetration | |
| Social Grade | |
| Standard Region | |
|
Key Note Research |
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|
The Key Note Range of Reports |
|
Text © 2001 Key Note
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