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KN60069 KEY NOTE RAIL TRAVEL MAY 1999

ISBN 1-85765-695-4

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EXECUTIVE SUMMARY

In 1998, the UK market for rail travel was worth an estimated £3.81bn. £2.85bn of this was contributed by the 25 train operating companies (TOCs), with a further £899m accounted for by London Underground. The remainder of the market comprises small, municipal mass-transit systems, including the Docklands Light Railway and Manchester Metrolink.
Over the last few years, rail passenger numbers have risen significantly, with total passenger kilometres having increased by 25.7 percent between 1994 and 1998. Moreover, with many fares having risen in real terms, revenue growth has been even stronger at 32.7 percent between 1993/1994 and 1997/1998.
The privatisation of passenger rail services, which was completed in early 1997, represented a fundamental change in the nature of the rail transport market. In addition to the transfer of service provision into private hands, privatisation saw the rail network being divided into a series of separate franchises. This approach attracted considerable criticism at the time, not least because many believed that the fragmented structure of the franchises was counterproductive, in terms of the overall development of the market. To a certain extent, this scepticism has proved well-founded. As has been widely publicised, passenger complaints have risen dramatically, brought about by worsening punctuality, cancellations and poorly maintained rolling stock.
While much of the blame can justifiably be placed with the TOCs, it should be acknowledged that they have had to cope with a backlog of underinvestment from when British Rail (BR) was in the public sector. Successive governments starved BR of funds, or left it a victim of short-term budgetary decisions. Moreover, rail's success in attracting new passengers -- despite all the problems and complaints -- has added to the difficulties.
Although the performance of the TOCs has, to date, been generally poor, there are a number of reasons to believe that passenger rail transport will undergo a resurgence in the next few years. Firstly, as demonstrated by the recent rail summit, it is apparent that the current Government is committed to public transport. Secondly, the new private sector operators are starting to make significant investment in new rolling stock, which will allow them to improve the quality of the service they offer. Furthermore, Railtrack has announced a £27bn investment programme aimed at reducing delays, as well as expanding the network. Finally, as road congestion worsens and service levels start to improve, the public perception of rail travel as an alternative to the private motor vehicle will change. As a result, rail's share of the overall passenger market will start to increase.
As privatisation has progressed, it has become clear that some operators are more suited to running passenger rail franchises than others. In future, it is likely that those companies which have performed well will begin to take over poorly performing operators. Evidence of this has already been provided by Stagecoach's recent acquisition of 49 percent of Virgin Rail, believed by some analysts to be a prelude to a full takeover. Ironically, this process of consolidation will lead to the rail network increasingly resembling the late, and largely unlamented, British Rail.

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TABLE OF CONTENTS

Executive Summary
Market Definition
INTRODUCTION
MARKET SECTORS
MARKET POSITION
MARKET TRENDS
Table 1: Passenger Transport by Mode (billion passenger kilometres and percent), 1994-1998
Table 2: Punctuality and Reliability Performance of Rail Franchise Holders ( percent), 1997 and 1998
Market Size
THE TOTAL MARKET
MARKET SECTORS
INTERNATIONAL RAIL TRAVEL
Table 3: Passenger Receipts on Main Railway Networks (£m and percent) 1993/1994-1997/1998
Table 4: Rail Franchise-Holders and Their Subsidies ( percent), 1997/1998 and 1998/1999
Table 5: London Underground Passenger Receipts by Type of Ticket (£m), 1993/1994-1997/1998
Industry Background
RECENT HISTORY
INDUSTRY CONCENTRATION
EMPLOYMENT
TRADE ASSOCIATIONS
Table 6: Employment in Transport and Related Industries in the UK (000), March 1994-1998
Competitor Analysis
THE MARKETPLACE
MARKET LEADERS AND THEIR FRANCHISES
ADVERTISING AND PROMOTION
Table 7: Rail Franchise Holders and Franchises by Passenger Miles and Market Share (millions and percent), 1997/1998
Table 8: Main Media Advertising Expenditure on Rail Travel (£000 and percent), Year Ending December 1997 and 1998
Strengths, Weaknesses, Opportunities and Threats (SWOT)
STRENGTHS
WEAKNESSES
OPPORTUNITIES
THREATS
Buying Behaviour
CUSTOMER PENETRATION
Table 9: Number of Hours Spent Travelling Per WeekÅ by Major Modes of Transportation ( percent of adults), 1998
Table 10: Frequency of Use of the Major Forms of Public Transport ( percent of adults), 1998
Outside Suppliers to the Industry
ROLLING STOCK LEASING COMPANIES
RAILTRACK
RAILWAY INFORMATION SYSTEMS
Table 11: Rolling Stock Leasing Companies (£m), 1998
Current Issues
PRIVATISATION OF THE LONDON UNDERGROUND
CHANGES TO THE REGULATORY ENVIRONMENT
INTRODUCTION OF NEW SIGNALLING TECHNOLOGY
RENEGOTIATION OF CURRENT FRANCHISE AGREEMENTS
Forecasts
MARKET TRENDS
FORECASTS 1998/1999 TO 2002/2003
Table 12: Market Forecasts for Passenger Receipts (£m and percent), 1998/1999-2002/2003
Company Profiles
INTRODUCTION
DEFINITIONS
FURTHER INFORMATION
Further Sources
ASSOCIATIONS
PERIODICALS
DIRECTORIES
GENERAL SOURCES
HOPPENSTEDT BONNIER INFORMATION SOURCES
GOVERNMENT PUBLICATIONS
OTHER SOURCES

Text © 1999 Key Note

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