Worldwide Business Information and Market Reports

KN60019 KEY NOTE COURIER AND EXPRESS SERVICES MAY 1999

ISBN 1-85765-693-8

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EXECUTIVE SUMMARY

In 1998, the total market for courier and express services, comprising mail, documents, parcels and freight, was estimated by Key Note at £3.8bn, compared with £2.3bn in 1994. The estimated 65 percent increase in sales was due largely to the growth in the carriage of express freight, which has become a very important feature of the industry since more companies have added logistics to their range of services. The core business of same-day, next-day and up-to-72-hour deliveries of mail, documents and parcels continues to be the dominant activity, accounting for around two-thirds of total sales, but is less profitable than the newer, higher-added value logistics service which controls the administration, transport and delivery of goods within the supply chain for outside clients.
Fundamental changes are taking place within the industry as competition is growing from several directions. There are 4,160 courier and express companies in the UK according to the latest 1998 figures, but only around 40 companies offer comprehensive national and international services. Some of these companies are independent and others are subsidiaries of large groups with complementary interests. Because of the increasing involvement of courier and express companies in the movement of express freight, they are joined by a variety of transport specialists and distributors which may, or may not, include traditional courier and express services in their operating structures.
An even more significant development is the growing power, within the industry, of several European Post Offices -- most notably the Dutch Post Office and Deutsche Post. Parcelforce Worldwide, the parcels subsidiary of the British Post Office, in danger of being sidelined by these developments, has been allocated around £1.5bn to make acquisitions which will ensure its place among the leading courier and express and logistics companies in Europe.
The domestic market for courier and express services is still dominant, but is growing relatively slowly compared with the international market, particularly the European market -- where new opportunities in central and eastern Europe are beginning to make an impact on western European service providers. Closer integration of businesses in Europe is also making a big impact on the professional and commercial service providers, who are closely involved in these developments.
It is estimated that the total market in courier and express services will reach £4.31bn in 1999, and further increase by 28.8 percent to £5.55bn by 2003. However, despite growth in the domestic market, its share of the total market will be 58.3 percent at the end of the period, compared with 63.3 percent in 1999. Deliveries to European destinations are expected to increase by around 60 percent, from £900m to £1.43bn in 2003, as the western European economies and businesses become more closely integrated, and central and eastern European economies develop closer trading links with their western counterparts. Non-European international deliveries are expected to increase by 29.5 percent, from £682m to £883m over the same period, mainly because of the expansion of trade with North America and the Far East.

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TABLE OF CONTENTS

Executive Summary
Market Definition
INTRODUCTION
MARKET SECTORS
THE FUNDAMENTALS OF COURIER AND EXPRESS SERVICES
MARKET POSITION
PROVIDERS AND SERVICES
MARKET TRENDS
Market Size
INTRODUCTION
THE TOTAL MARKET
BY MARKET SECTOR
Table 1: The Courier and Express Services Market by Value (£m), 1994-1998
Table 2: The Courier and Express Services Market by Sector by Value (£m and percent), 1997-1998
Industry Background
INTRODUCTION
THE PUBLIC SECTOR
THE PRIVATE SECTOR
ROAD TRANSPORT
AIR TRANSPORT
RAIL TRANSPORT
LOGISTICAL SERVICES
TRADE ASSOCIATIONS
Table 3: Number of VAT-Based Enterprises Providing Courier ServicesÅ by Turnover (£000), 1998
Competitor Analysis
THE MARKETPLACE
MARKET LEADERS
OTHER COMPANIES
LOGISTICS COMPANIES
ADVERTISING AND PROMOTION
Table 4: Selected Leading UK Courier and Express Services Companies by Turnover and Pre-Tax Profit (£m), 1997/1998
Table 5: Main Media Advertising Expenditure by Selected Leading Courier and Express Services Companies (£000), 1995-1998
Strengths, Weaknesses, Opportunities and Threats (SWOT)
STRENGTHS
WEAKNESSES
OPPORTUNITIES
THREATS
Buying Behaviour
COURIER AND EXPRESS SERVICES
NATIONAL LOGISTICS
INTERNATIONAL LOGISTICS
SERVICE USERS
SUPPORT SERVICES
COMMUNICATIONS
Outside Suppliers to the Industry
INTRODUCTION
COMMUNICATIONS EQUIPMENT
MATERIALS-HANDLING EQUIPMENT
ROAD TRANSPORT
AIR TRANSPORT
RAIL TRANSPORT
GENERAL SERVICES
Current Issues
PARCELFORCE WORLDWIDE
POLLUTION FROM VEHICLES
COURIER AND EXPRESS SERVICES AND LOGISTICS
RATIONALISATION OF THE COURIER AND EXPRESS INDUSTRY
NETWORK DEVELOPMENT
HOME DELIVERIES
INTERNATIONALISATION OF COURIER AND EXPRESS SERVICES
ELECTRONIC COMMUNICATIONS
Forecasts
FORECASTS 1999 TO 2003
THE DOMESTIC MARKET
WEST AND CENTRAL EUROPE
OTHER INTERNATIONAL
Table 6: The Forecast Courier and Express Services Market by Sector by Value at 1999 Prices (£m and percent), 1999-2003
Company Profiles
INTRODUCTION
DEFINITIONS
FURTHER INFORMATION
Further Sources
ASSOCIATIONS
PERIODICALS
DIRECTORIES
GENERAL SOURCES
HOPPENSTEDT BONNIER INFORMATION SOURCES
GOVERNMENT PUBLICATIONS
OTHER SOURCES

Text © 1999 Key Note

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Last updated by Jacob van Eldik 24th January 2000