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KN55004
KEY NOTE CONTRACT CATERING - FOOD SERVICE MANAGEMENT : OCTOBER 2004
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This report covers: contract catering, food services management, education, healthcare, business, industry, catering for the public, number of outlets, number of meals, average weekly expenditure on meals, sandwich machines, school meals, school meal budgets,

Companies covered include:Alpha Airports Group, Aramark, Avenance,Aramark, Charlton House Catering Services, Compass Group, Baxter Smith, Eaton Fine Dining, Gate Gourmet Holdings, Just Deli, Lindley Catering, Massarella Catering Services,Mitie Catering Services,WSH Group,

EXECUTIVE SUMMARY

In 2003, the UK contract catering and foodservice market was valued at £3.78bn at current prices, with sales increasing by just 2.3% on the previous year. Growth in the contract catering and foodservice market is still outperforming value in the catering market as a whole, despite the fact that market growth in the former sector was the lowest for 5 years in 2003.
The most established and also the largest sector is business and industry. However, this market is a relatively mature one and penetration of contract caterers and foodservice management companies is high. As a result the market has shown little growth in 2003.
The second-largest market sector is education from nursery level, through to schools, universities and colleges. In 2003, the sector experienced just 2% growth at current prices, mainly due to the first decline in the number of contracted-out catering outlets in schools since 1997. Better performing sectors in 2003 have been healthcare, public catering and other contract catering and foodservice management.
The healthcare market increased sales by 3.5% in 2003. This was lower than the previous 4 years but still better than the market as a whole. Public catering was one of the two strongest performing sectors, as more catering concessions and company-owned outlets were opened in more locations. The highest sales were recorded in the other contract catering and foodservice management market where growth in 2003 was 6.1% at current prices. Defence and offshore markets were particularly buoyant.
Caterers are having to respond to changes in lifestyles, working patterns, and eating habits. Traditional staff restaurants offering hot-plated meals are declining, while outlets and vending machines offering snacks, sandwiches, and light meals are rising. As well as moving increasingly into public catering, operators are also developing retail outlets and retail services alongside catering concepts. Multi-service contracts, encompassing a range of support services such as cleaning, reception duties, grounds maintenance, security, laundry as well as catering, are also growing.
The leading players in the UK industry are all part of global foodservice or facilities management companies and concentration in the sector continues to increase. The top four companies — Compass, Sodexho, Aramark and Avenance — have increased their share of the market. Many of the larger companies, outside the top four, have also experienced strong sales and profits growth in the last few years. Barriers to entry are low, particularly at the local level, so there are also opportunities for smaller companies to emerge and grow.
Key Note is forecasting low single-digit growth in the market in the next 5 years, with the strongest growth prospects expected in the sectors currently witnessing the best growth: public catering, healthcare and other markets.

TABLE OF CONTENTS

Executive Summary
 
1. Market Definition
 
REPORT COVERAGE
 
MARKET SECTORS
 
Business and Industry
 
Education
 
Catering for the Public
 
Healthcare
 
Other Contract Catering and Food Service Management Sectors
 
MARKET TRENDS
 
Busier Lifestyles Impacting on Eating Habits
 
Changing Working Patterns
 
Obesity
 
Saturation in Business and Industry but Education and Healthcare Still Offer Potential
 
Subsidised Catering Outlets Disappearing
 
Non-Catering Support Services
 
Consolidation
 
ECONOMIC TRENDS
 
Population
 
Table 1: UK Resident Population Estimates by Sex (000), Mid-Years 1999-2003
 
Inflation
 
Table 2: UK Rate of Inflation (%), 1999-2003
 
Unemployment
 
Table 3: Actual Number of Unemployed Persons (million), 1999-2003
 
Household Disposable Income
 
Table 4: Household Disposable Income (£ and %), 1998-2002
 
MARKET POSITION
 
The UK
 
Table 5: The Total UK Catering and Restaurants Market by Value at Current Prices (£m and %), 1999-2003
 
Overseas
 
2. Market Size
 
TOTAL MARKET
 
Table 6: The Total UK Contract Catering and Foodservice Management Market by Value at Current Prices (£m at rsp), 1999-2003
 
Market Penetration
 
Table 7: The UK Workplace and Institutional Catering Market at Current Prices (£m and %), 1999-2003
 
by MARKET SECTOR
 
Business and Industry
 
Table 8: The UK Business and Industry Contract Catering and Foodservice Management Sector by Value at Current Prices (£m at rsp and %), 1999-2003
 
Education
 
Table 9: The UK Education Contract Catering and Foodservice Management Sector by Value at Current Prices (£m at rsp and %), 1999-2003
 
Catering for the Public
 
Table 10: The UK Catering for the Public Contract Catering and Foodservice Management Sector by Value at Current Prices (£m at rsp and %), 1999-2003
 
Healthcare
 
Table 11: The UK Healthcare Contract Catering and Foodservice Management Sector by Value at Current Prices (£m at rsp and %), 1999-2003
 
Other Contract Catering and Food Service Management
 
Table 12: The UK Catering for the Other Contract Catering and Foodservice Management Sector by Value at Current Prices (£m at rsp and %), 1999-2003
 
MEALS
 
Table 13: Number of Meals Served in the UK Contract Catering and Foodservice Management Market (million), 1999-2003
 
3. Industry Background
 
Recent History
 
Industry Synopsis
 
Table 14: Average Financial Ratios for Contract Catering Companies by Turnover and Pre-Tax Profit (£000, % and £)
 
NUMBER OF COMPANIES
 
Table 15: Number of UK VAT-Based Enterprises in the Catering Market (number), 1990-2003
 
Table 16: Number of UK VAT-Based Enterprises Engaged in the Catering Market by Turnover Sizeband (£000 and %), 2003
 
EMPLOYMENT
 
REGIONAL VARIATIONS IN THE MARKETPLACE
 
HOW ROBUST IS THE MARKET?
 
LEGISLATION
 
KEY TRADE ASSOCIATIONS
 
British Hospitality Association
 
Local Authority Caterers Association
 
Hospital Caterers Association
 
University Caterers Organisation
 
4. Competitor Analysis
 
THE MARKETPLACE
 
MARKET LEADERS
 
Table 17: The Ten Leading Companies in the UK Contract Catering and Foodservice Management Industry by Turnover (£m), Latest Financial Results
 
MAJOR COMPANIES
 
Aramark Ltd
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
Avenance PLC
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
Compass Group PLC
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
Table 18: Financial Results for Compass Group by Turnover by Division (%), 2003
 
Initial Catering Services Ltd
 
Company Structure
 
Current and Future Developments
 
Financial Results
 
Sodexho UK
 
Company Structure
 
Business and Industry
 
Defence
 
Government
 
Leisure
 
Education
 
Healthcare
 
Hotels and Restaurants
 
Remote Sites
 
Travel
 
Current and Future Developments
 
Financial Results
 
Table 19: Global Financial Results for Sodexho by Turnover by Division (%), 2003
 
Other Companies
 
Alpha Airports Group PLC
 
Baxter Smith Ltd
 
Charlton House Catering Services Ltd
 
Eaton Fine Dining Ltd
 
Gate Gourmet Holdings UK Ltd
 
Just Deli Ltd
 
Lindley Catering Ltd
 
Massarella Catering Group Ltd
 
Mitie Catering Services Ltd
 
WSH Group Ltd
 
OUTSIDE SUPPLIERS
 
marketing Activity
 
5. Strengths, Weaknesses, Opportunities and Threats
 
STRENGTHS
 
WEAKNESSES
 
OPPORTUNITIES
 
THREATS
 
6. Buying Behaviour
 
HOUSEHOLD EXPENDITURE
 
Table 20: Average Weekly Expenditure by Households on Workplace and School Meals (£/pence), 1998/1999-2002/2003
 
BUSINESS AND INDUSTRY
 
Table 21: Leading Sources of Purchase for Lunch in England and Wales by Region (% of workers), 2004
 
EDUCATION
 
HEALTHCARE
 
7. Current Issues
 
NEW CONTRACTS
 
Aramark
 
Charlton House Catering Services
 
Compass Group
 
Sodexho
 
PRODUCT and SERVICE INITIATIVES
 
Sandwich Machines
 
Host X
 
SCHOOL MEALS
 
School Meal Budgets
 
Healthy Eating
 
FOOD WASTE IN THE NHS
 
PRIVATE FINANCE INITIATIVE
 
COMPASS PROFITS WARNING
 
8. The Global Market
 
Real Growth Opportunities for Contract Caterers
 
Table 22: Global Institutional and Workplace Catering Market by Region (% share taken by contractors), 2003
 
9. Forecasts
 
INTRODUCTION
 
Table 23: Forecast UK Growth in Gross Domestic Product in Real Terms (%), 2004-2008
 
FORECASTS 2004 TO 2008
 
Table 24: The Total Forecast UK Contract Catering and Foodservice Management Market by Value at Current Prices (£m at rsp), 2004-2008
 
BY MARKET SECTOR
 
Table 25: The Forecast UK Contract Catering and Foodservice Management Market by Sector by Value at Current Prices (£m at rsp), 2004-2008
 
FUTURE TRENDS
 
Business and Industry
 
Education
 
Healthcare
 
Catering for the Public
 
Other Catering
 
10.Company Profiles
 
Alpha Airports Group Plc
 
Aramark LTd
 
Avenance Plc
 
11. Further Sources
 
Associations
 
Publications
 
General Sources
 
Government Publications
 
Bonnier Information Sources

Text © 2004 Key Note

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Last updated by Amanda Porteous February 2004

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