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KN55002
KEY NOTE CONTRACT CATERING 2002
Overview

Editor: Rozmeen Tambe
ISBN: 1-84168-370-1

This report covers: contract catering, food services management, education, healthcare, business, industry, catering for the public, number of outlets, number of meals, average weekly expenditure on meals,

Companies covered include: contract catering, food services management, education, healthcare, business, industry, catering for the public, number of outlets, number of meals, average weekly expenditure on meals, Aramark, Avenance Catering Group, Compass Group, Initial Catering Services, Sodexho, Apetito, Charlton House Catering Services, Just Deli, Massarella Catering group, Sovereign Catering Services, Wilson Storey Halliday Group, Alpha Airports,

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EXECUTIVE SUMMARY

This Key Note Market Report examines the UK contract catering market, which has continued to show healthy growth. In 2001, market value increased by 7.6 percent at current prices to £3.51bn. While market growth in 2001 was slower than the three previous years, the contract catering market still out-performed the total UK catering sector.

Contract caterers have usually depended on the business and industry sector for most of their business. This is still the largest sector, but business and industry sales now account for 47 percent of all sales compared to 60 percent in the mid-1990s. The majority of all meals served in business and industry are supplied by contract caterers. Education is the second-largest sector, with contract caterers increasing their share in all age groups in recent years — pre-school, nursery, primary, secondary, further and higher education. Individual secondary schools can now deal directly with caterers. Government initiatives directed at the NHS have led to improved menus and service for patients, with contract caterers taking an active role in many of these changes. Healthcare still offers considerable potential for growth, although the demands for catering 365 days a year and often 24 hours a day require specific expertise and resources.

The leading contract caterers have moved increasingly towards catering for the public in shopping malls and centres, on the railways, airlines, transport terminals, at the roadside, and at various leisure and cultural venues. Travel catering is the largest area of this public catering market but suffered in 2001 from a reduction in the number of travellers. The smallest market sector `other contract catering', which includes catering for central government and local government departments and services, prisons, remote sites, construction sites, and the Ministry of Defence (MoD).

As well as diversification into catering for the public, the other major initiative amongst the leading players has been the spread of facilities management services. The introduction of integrated contracts for major clients bring together various support services (catering and non-catering) in one package. The leading players, led by Compass Group PLC, Sodexho Ltd, Aramark Ltd, Initial Catering Services Ltd, and Avenance Catering Group Ltd, continue to re-enforce their positions through acquisitions of smaller, independent competitors, but many smaller, companies still operate in the market, often offering niche or premium services to specific client groups.

The prevailing economic conditions at the beginning of 2002 showed some signs of a slowdown, but forecasts for the future suggest stable economic conditions in the medium term over 5 years, which points to steady growth for the contract catering market over the same period. The contract catering market is likely to outperform catering as a whole, as organisations continue to find the attraction of outsourcing non-core functions such as catering a bonus to share prices and management time. The overall market will also grow as premium and customised catering services develop.

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TABLE OF CONTENTS

Executive Summary 1
1. Market Definition 2
REPORT COVERAGE 2
MARKET SECTORS 2
Business and Industry 2
Education 3
Catering for the Public 3
Healthcare 3
Other Contract Catering 3
MARKET TRENDS 3
Economic and Social Trends Boost Contract Catering Sales 3
More Flexible Working 4
Saturation in Business and Industry but Education and Healthcare Still Offer Potential 4
Facilities Management Services Growing 4
Outsourcing as a Key to Business Engineering 4
Commercial Approach to Subsidised Services 5
MARKET POSITION 5
The UK 5
Table 1: The UK Catering and Contract Catering Markets by Value at Current Prices (£m at rsp and percent), 1997-2001 6
Overseas 6
2. Market Size 7
the TOTAL MARKET 7
Table 2: The UK Contract Catering Market by Value at Current Prices (£m at rsp and percent), 1997-2001 7
Market Penetration 7
Table 3: The UK Workplace and Institutional Catering Market at Current Prices and Estimated Share Taken by Contract Caterers (£m at rsp and percent), 1997-2001 8
By Market Sector 8
Business and Industry 8
Table 4: The UK Business and Industry Contract Catering Market by Value at Current Prices (£m at rsp and percent), 1997-2001 9
Education 9
Table 5: The Education Contract Catering Market by Value at Current Prices (£m at rsp and percent), 1997-2001 10
Catering for the Public 10
Table 6: The UK Market for Catering for the Public by Value at Current Prices (£m at rsp and percent), 1997-2001 10
Healthcare 11
Table 7: The UK Healthcare Contract Catering Market by Value at Current Prices (£m at rsp and percent), 1997-2001 11
Other Contract Catering 11
Table 8: The UK Other Contract Catering Market by Value at Current Prices (£m at rsp and percent), 1997-2001 12
Number OF OUTLETS 12
Table 9: Number of Outlets in the UK Contract Catering Market, 1998-2001 13
nUMBER OF MEALS 13
Table 10: Number of Meals Served in the UK Contract Catering Market (million), 1999-2001 14
3. Industry Background 15
Recent History 15
Number of Companies 15
Table 11: Number of UK VAT-Based Enterprises Engaged in Contract Catering, 1986-2001 16
Table 12: Number of VAT-Based Enterprises Engaged in Contract Catering by Turnover Sizeband (£000 and percent), 2001 16
Employment 17
REGIONAL VARIATIONS IN THE MARKETPLACE 17
HOW ROBUST IS THE MARKET? 17
LEGISLATION 18
Minimum Wage 18
Part-Time Workers Regulations 18
Working Time Directive 18
Employment Relations Act 1999 18
Food Standards Agency 19
Labelling of Genetically-Modified Foods 19
Food Safety and Hygiene 19
Private Finance Initiative (PFI) 19
School Meals 19
Hospital Food 20
KEY TRADE ASSOCIATIONS 20
British Hospitality Association 20
Local Authority Caterers Association 20
Hospital Caterers’ Association 21
Hotel, Catering & International Management Association 21
The University Caterers’ Organisation 21
4. Competitor Analysis
THE MARKETPLACE 22
MARKET LEADERS 22
Aramark Ltd 22
Avenance Catering Group Ltd 24
Compass Group PLC 25
Initial Catering Services Ltd 27
Sodexho Ltd 28
OTHER COMPANIES 30
Apetito Ltd 30
Charlton House Catering Services Ltd 31
Just Deli Ltd 31
Massarella Catering Group Ltd 31
Sovereign Catering Services Ltd 31
Wilson Storey Halliday Group Ltd 31
AIRLINE CATERING 32
Alpha Airports Group PLC 32
OUTSIDE SUPPLIERS 32
5. Strengths,Weaknesses, Opportunities and Threats
STRENGTHS 33
WEAKNESSES 33
OPPORTUNITIES 33
THREATS 34
6. Buying Behaviour
HOUSEHOLD EXPENDITURE 35
Table 13: Average Weekly Household Expenditure on Workplace and School Meals (£), 1996/1997-2000/2001 35
BUSINESS AND INDUSTRY 35
EDUCATION 36
Table 14: percentage of School Pupils Taking School Meals in England, 1999-2001 36
Table 15: Average Charge of School Meals in England by Type of School (pence), 1999 to 2001 37
Healthcare 37
7. Current Issues
Corporate activity 38
Aramark Ltd 38
Compass Group PLC 38
Sodexho Ltd 38
NEW BRANDS 39
SoDelicious 39
Food and Service Management Forum 39
Private Finance Initiative 39
Audit Commission Review of Hospital Catering 40
8. The Global Market
REAL GROWTH OPPORTUNITIES FOR CONTRACT CATERERS 41
Table 16: The Global Institutional and Workplace Catering Market by Region by Value (£bn and percent), 2001 41
DIFFERENCES IN EUROPEAN NATIONAL MARKETS 42
JAPAN 42
9. Forecasts
INTRODUCTION 43
FORECASTS 2002 to 2006 43
Table 17: The Forecast UK Contract Catering Market by Value at Current Prices (£m at rsp and percent), 2002-2006 44
OTHER CATERING 44
Table 18: The Forecast UK Contract Catering Market by Sector by Value at Current Prices (£m at rsp and percent), 2002-2006 44
FUTURE TRENDS 45
Business and Industry 45
Education 45
Healthcare 46
Catering for the Public 46
MARKET TRENDS 46
10. Company Profiles
Aramark Ltd 48
Avenance Catering Group Ltd 50
COMPASS GROUP PLC 52
Initial Catering Services Ltd 54
Sodexho Ltd 56
11. Further Sources
Associations 58
Publications 59
Directories 60
General Sources 60
Bonnier Information Sources 61
Government Publications 62
Other Sources 63
Understanding TGI Data 65
Number, Profile, Penetration 65
Social Grade 66
Standard Region 66
Key Note Research
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Text © 2002Key Note

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