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The UK office furniture market was estimated to be
worth £830m at manufacturers' selling prices (msp) in 1997. The industry
has enjoyed significant growth in recent years, having been hard hit by the
recession in the early 1990s. Nonetheless, with customers continuing to be
frugal in their occupation of office space, and shifts in working practice
allowing for more productive use of existing furniture, the outlook for the
industry is mixed, particularly as surplus capacity continues to restrain
profitability.
The market falls into three main sectors: desks and
tables, seating, and storage. Desks and tables is the largest sector,
accounting for around 45 percent of the market's value, with seating representing a
further 30 percent. However, it is the seating sector which has shown the strongest
growth, mainly as a result of new legislation which demands adjustable seating
for visual display unit (VDU) operators. The storage sector has declined in
value, as electronic storage media has become increasingly common.
One
of the most important trends affecting the market in recent years has been the
move towards home working. The advent of low-cost computer equipment and the
advance in telecommunications technology have enabled many more people in
professional service-based industries to work from home. At the same time,
companies are increasingly outsourcing non-core business activities to
temporary or contract personnel. The emphasis in the office furniture industry
is, therefore, shifting away from large organisations towards smaller business
units. Other changes in working practice are also having a significant effect
on the industry. Concepts such as `hot desking' will result in more efficient
use of existing office furniture, while also offering increased opportunities
for new furniture designs.
Paradoxically, the lifespan of office
furniture is providing an additional threat to the industry. The increasing
number of small business customers has expanded the market for second-hand and
reconditioned furniture (which generally becomes available through office
refurbishment and bankruptcies). This has inevitably introduced further pricing
pressures into the industry.
Key Note estimates that the market will
grow by around 9 percent in 1998, as the economy continues to expand and industrial
confidence returns. However, once latent demand has been satisfied, 1998 could
represent the high water mark for the industry. Although market size will
continue to grow, pressure on margins will increase and the intensity of
competition will be manifested in higher levels of industry consolidation.
Text © 1998 Key Note
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Last updated by Jacob van Eldik 22th February 2000