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Table of Contents

Executive Summary

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TABLE OF CONTENTS

Executive Summary

Market Definition

MARKET POSITION

MARKET SECTORS

MARKET TRENDS

Table 1: Breakdown of the UK Videoconferencing Market by Value ( percent), 1994-1997

Table 2: Breakdown of the Videoconferencing Systems Market by Volume ( percent), 1994-1997

Table 3: Estimated Number of ISDN Connections (000), 1995-1998

Market Size

THE TOTAL MARKET

BY INDIVIDUAL MARKET SECTOR

Table 4: The UK Videoconferencing Market by Value and Volume (£m and 000), 1994-1997

Table 5: Breakdown of Videoconferencing System Sales by Volume ( percent), 1996 and 1997

Table 6: The Group Systems Sector by Value and Volume (£m and 000), 1995-1997

Table 7: The Desktop Systems Sector by Value and Volume (£m and 000), 1995-1997

Table 8: The Other Equipment and Services Sector by Value (£m), 1995-1997

Industry Background

RECENT HISTORY

INDUSTRY CONCENTRATION

MANUFACTURERS/RESELLERS

SERVICE COMPANIES

DEALERS

TRADE ASSOCIATIONS

Table 9: The Major UK Videoconference Equipment Manufacturers, Resellers and Integrators, 1998

Table 10: The Major UK Videoconferencing Services Companies, 1998

Competitor Analysis

THE MARKETPLACE

MARKET LEADERS AND THEIR BRANDS

Strengths, Weaknesses, Opportunities and Threats (SWOT)

STRENGTHS

WEAKNESSES

OPPORTUNITIES

THREATS

Buying Behaviour

FACTORS BEHIND THE UPTAKE OF VIDEOCONFERENCING

KEY USERS

Current Issues

THE GROWTH OF LANS AND WANS

ASYNCHRONOUS TRANSFER MODE

NEW MULTIPOINT CONTROL UNIT SYSTEMS

NEW PRIMARY CONTROL MODES

LARGER SCREENS

COMPACT SYSTEMS

VIDEOPHONE SYSTEMS

NEW TECHNOLOGIES

Forecasts

MARKET OVERVIEW

THE MASS MARKET

USE OF POTS SYSTEM

THE INTERNET/INTRANETS

FORECASTS 1998 TO 2002

Table 11: Forecast UK Videoconferencing Market by Value (£m), 1998-2002

Table 12: Total Growth in the UK Videoconferencing Market by Value, 1998-2002

Table 13: Forecast UK Videoconferencing Market by Volume (000 and percent), 1998-2002

Company Profiles

INTRODUCTION

DEFINITIONS

FURTHER INFORMATION

Company Financials

Further Sources

ASSOCIATIONS

PERIODICALS

DIRECTORIES

GENERAL SOURCES

HBI UK INFORMATION SOURCES

GOVERNMENT PUBLICATIONS

OTHER SOURCES

Glossary

Standards

THE H.320 UMBRELLA

T.120 UMBRELLA

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EXECUTIVE SUMMARY

The UK videoconferencing market was worth £90m in 1997, an increase of 25 percent from 1996. Volume sales rose much faster, by 111.5 percent. Value spending has been held back by the rapid reduction in market prices and the shift in the market towards desktop systems. Currently, the market is dominated by integrated services digital network-based (ISDN) systems, although local area network-based (LAN) systems are gaining in importance.

Key drivers of sales are: the introduction of agreed technical standards; recent price reductions and the falling cost of installation; the rapid growth of worldwide telecommunications systems (e.g. switched plain old telephone systems (POTS), high-speed switched local area computer networks, the Internet and corporate intranets); recent dramatic quality improvements; the availability of video-enabled PCs; the support given to the market by the Government and major telecommunications companies; and the proven benefits of videoconferencing for multinational companies.

The videoconferencing market essentially splits into three broad segments: conferencing systems, both group and desktop, including hardware and software, and associated costs, such as installation; other hardware (including multipoint control units (MCUs), standalone CODECs (compression/decompression), video modems, etc.); and services (mainly maintenance).

The major issues facing the market now are: the growth of LANs and wide area networks (WANs) in business; the potential for asynchronous transfer mode (ATM) to open the LAN and WAN market to videoconferencing systems; the introduction of new MCUs; and the introduction of new products, like larger screens, compact systems, sophisticated videophones and plain old telephone-enabled systems (POTS).

Key Note estimates the UK videoconferencing market will grow by 177.8 percent between 1998 and 2002. By the year 2000, desktop systems will have overtaken group systems in terms of value spending, while other equipment sales and sales of customer services will grow strongly. Services will be the major growth area over the coming 5 years, albeit from a low base, followed by desktop systems and then other equipment. Group systems will show strong growth, but at a rate much lower than the rest of the market.

Text © 1998 Key Note

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