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KN32041
KEY NOTE TELECOMMUNICATIONS : NOVEMBER 2001
Overview

Editor: Jacob Howard
ISBN: 1-84168-268-3

This report covers: telecommunications, fixed-line services, cellular services, residential telecommunications, business telecommunications, fixed telephones, exchange lines, cellular telephony, telex, private leased line, terminating calls, local calls, national calls, international calls, calls to mobiles, special local rate, party, payphones, premium rate, DQ/IDQ, freephone, chargecard calls, VPN OFFNET calls, paging operators, speaking clock, phonebase, connections, subscribers, PSTN,

Companies covered include: BT, British Telecommunications, Vodafone Group, Orange Personal Communications Services, BT Cellnet, TeleWest Communications, NTL Group, One 2 One Personal Communications, Virgin Mobile Telecoms,

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EXECUTIVE SUMMARY

The value of the UK telecommunications industry at the end of March 2001 was estimated at £20.06bn, a 49.1 percent increase from March 1997. The fixed-line telecommunications sector holds the largest share of revenues at present but it is evident that fixed-line share is declining. However, the cellular telecommunications sector in comparison has experienced an increase. In 1996, the principal concerns dominating the telecommunications industry were liberalisation, privatisation and globalisation; or rather, the anticipation of these developments because most of the world's telecommunications markets were still closed —there was scarcely any merger or acquisition activity, as most operators remained state-owned. Now, with most telecommunications markets open to competition and with mergers and acquisitions proceeding at a rapid pace, the emphasis has changed. In 2001, it is the startling surge of the mobile phone sector and the growth of data transmission which have captured the industry's attention.

There is a strong trend towards pan-European consolidation — especially in the mobile sector. Significant economies can be found in the purchasing of infrastructure and handsets. An operator purchasing many millions of handsets a year can influence design and the rate at which new technology is introduced, to the disadvantage of its rivals. Such economies are at the forefront of most operators' minds as the industry moves to the next generation of mobile phones.

Liberalisation of the world's telecommunications sector has transformed the retail landscape. A raft of new entrants, including cable companies, resellers, Internet service providers (ISPs) and even broadcasters, have joined traditional operators. In the UK, digital television broadcasters BSkyB and ONdigital offer subscribers discounted telephone calls alongside their television services. The increase in capacity since 1996 and unrealistic market expectations have combined to create serious financial problems for all sections of the telecommunications industry in the UK and globally.

'Cellular' is the watchword in the UK and global telecommunications markets. There can be no doubt that the mobile phone is here to stay, with technological improvements occurring constantly. Although the telecommunications industry has already experienced phenomenal changes, the period of transformation is by no means over. Key Note expects continuing consolidation within all areas of the industry and further consumer acceptance of cellular telephony. The UK telecommunications market is forecast to increase by 28.6 percent between 2002 and 2006.

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TABLE OF CONTENTS

Executive Summary


1. Market Definition

REPORT COVERAGE
MARKET SECTORS
Fixed-Line Telephony
Cellular Telephony
MARKET TRENDS
Competition and Convergence Between Fixed-Line and Cellular Networks
MARKET POSITION
KEY TRADE ASSOCIATIONS
British Radio and Electronic Equipment Manufacturers’ Association
Federation of Communications Services
Federation of the Electronics Industry
The Institution of Electrical Engineers
The Institution of Electronics and Electrical Incorporated Engineers
Office of Telecommunications
The Radiocommunications Agency
The Telecommunications Industry Association
The Telecommunications Managers’ Association
The Telecommunications Users’ Association


2. Market Size

THE TOTAL MARKET
Table 1: The UK Telecommunications Market by Sector by Value (£bn), 1997-2001
Table 2: The UK Telecommunications Market by Volume (million call minutes), 1997-2001
Table 3: Call Revenues to Mobile Phones by Residential and Business Fixed-Line Telephones (£m), 1997-2001
MARKET SECTORS
Fixed-Line Telephony
Call Revenues
Table 4: Fixed Telephones — Call Revenues by Type of Call (£m), 1997-2001
Call Minutes
Table 5: Fixed Telephones — Call Minutes by Type of Call (million call minutes), 1997-2001
Cellular Telephony
Call Revenues
Table 6: The UK Cellular Telecommunications Market by Value (£bn), 1997-2001
Call Minutes
Table 7: The UK Cellular Telecommunications Market by Volume (million call minutes), 1997-2001
Exchange Lines
Table 8: Number of Fixed Exchange Lines (000), Year Ending March 1997-2001
Table 9: Fixed Exchange Lines — Revenues From Connections and Line Rentals (£m), Years Ending March 1996-2000
The Residential Market
Quarter 2000/2001
The Business Market
Table 11: Fixed-Line PSTN Services — Business Call Connection and Line Rental Revenues by All Operators (£m), Fourth Quarter 1999/2000-Fourth Quarter 2000/2001
Cable


3. Industry Background

RECENT HISTORY
NUMBER OF COMPANIES
Table 12: Number of VAT-Based Enterprises Engaged in Telecommunications by Turnover Sizeband (£000), 2001
EMPLOYMENT
Table 13: Number of Employees in the UK Telecommunications Market, Years Ending March 1995, 1997 and 1999
DISTRIBUTION
HOW ROBUST IS THE MARKET?
LEGISLATION


4. Competitor Analysis

THE MARKETPLACE
MARKET LEADERS
British Telecommunications PLC
NTL Group Ltd
Telewest Communications PLC
BT Cellnet Ltd
One2One Personal Communications Ltd
Vodafone Group PLC
Orange Personal Communications Services Ltd
Virgin Mobile Telecoms Ltd
OUTSIDE SUPPLIERS
Telecommunications Equipment Manufacturers
The Dry Battery Industry
The Electronic Component Industry
The Cable Industry
The Advertising Industry
Advertising and Promotion


5. Strengths, Weaknesses, Opportunities and Threats

Strengths
Weaknesses
Opportunities
Threats


6. Buying Behaviour

CONSUMER PENETRATION
Residential Fixed-Line Telephony
Table 14: Ownership of Telephone Lines Amongst Residential Customers (000 and percent), 2001
Table 15: Residential Telephone Usage by Destination of Calls Made in a Week (000 and percent), 1996, 1997, 1998 and 2001
Table 16: Residential Telephone Usage by Number of International Calls Made in a Month (000 and percent), 1997, 1998, 1999 and 2001
Business Fixed-Line Telephony
Table 17: Business Telephone Usage by Number of Calls in a Week (000 and percent), 1997, 1998, 1999 and 2001


7. Current Issues

ECONOMIC DIFFICULTIES IN THE INDUSTRY
THIRD-GENERATION TECHNOLOGY


8. The Global Market

THE WORLD TELECOMMUNICATIONS INDUSTRY
Table 18: Main Telephone Lines in World by Total Number (000 and per 100 inhabitants), 2000
Figure 1: Main Telephone Lines in World by Total Number ( percent), 2000


9. Forecasts

FUTURE TRENDS
Threats To Fixed-Line Telephony
The Cellular Future
The Economy
FORECASTS 2002 TO 2006
Table 19: The Forecast UK Telecommunications Market by Value (£bn), 2002-2006
Table 20: The Forecast UK Telecommunications Market by Volume (million call minutes), 2002-2006


10. Company Profiles

British Telecommunications PLC
BT Cellnet Ltd
NTL Group Ltd
Orange Personal Communications Services Ltd
Telewest Communications PLC
Vodafone Group PLC
Further Sources
Associations
Publications
Directories
General Sources
Bonnier Information Sources
Government Publications
Other Sources

Understanding TGI Data

Number, Profile, Penetration
Social Grade
Standard Region

Key Note Research

The Key Note Range of Reports

Text © 2001 Key Note

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Last updated by Paul Tucker 12th December 2001