| KN30032 |
| KEY NOTE PHOTOC0PIERS & FAX MACHINES : August 2002 |
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This report covers: fax machines, photocopiers, personal, low-volume, mid-volume, high volume, colour,
Companies covered include: Brother, Canon, Konica Business Machines, Kyocera Mita, Minolta, NRG Group, Oce, Panasonic, Ricoh, Samsung Electronics, Sharp Electronics, Toshiba, Xerox,BT, Hewlett-Packard, Infotec, Lanier, Muratec, NEC, Oki Systems, Olivetti Tecnost, Sagem, Utax, AltoDigital, Danka Business Systems, Eurocopy, Ikon Office Solutions,
EXECUTIVE SUMMARY
Executive Summary Key Note estimates that the combined market for photocopiers and fax machines was worth £750m at manufacturers' selling prices (msp) in 2001. This figure includes sales of multifunction products (MFPs), which the manufacturers tend to position as developments of fax machines or as copiers/printers.
The combined market grew by 2.7 percent in 2000 and Key Note estimates that there was a similar growth level (3.2 percent) in 2001. Photocopiers fall into subsectors according to their speed of operation, with an additional subsector accounted for by colour photocopiers. Fax machines can be categorised according to the printing technology used. Prices of both photocopiers and fax machines have been falling since 1998. This has enabled customers to upgrade to either higher speeds or machines with more functions or higher print quality, so the overall market value has tended to be maintained and even to show some growth.
The major trends affecting this market include a fairly swift transition from analogue technology to digital technology in the photocopiers sector, although this has proceeded more rapidly in some subsectors than in others. Colour photocopier sales are growing, although 2000 was a disappointing year for this subsector and more colour fax machines have been launched. Manufacturers are putting most of their efforts into digital copiers/printers and all-in-one (AIO) machines offering copying, scanning, printing, faxing and network operation.
Strong sales have been recorded for MFPs in 2001, with sales expected to boom in 2002. Key Note forecasts that the combined value of the photocopiers and fax machines market will remain fairly static to 2006. Prices will continue to fall in both sectors. Growth in MFPs will be offset by falling sales of stand-alone fax machines and desktop and low-volume photocopiers.
TABLE OF CONTENTS
| Executive Summary | |
| 1. Market Definition | |
| REPORT COVERAGE | 2 |
| MARKET SECTORS | 2 |
| Photocopiers | 2 |
| Analogue and Digital Technologies | 4 |
| Fax Machines | 4 |
| MARKET TRENDS | 4 |
| MARKET POSITION | 6 |
| The UK | 6 |
| Table 1: The UK Market for Photocopiers and Fax Machines in Comparison with Other Office Product Sectors by Value (£bn at msp), 2001 | 6 |
| Overseas | 6 |
| 2. Market Size | |
| THE TOTAL MARKET | 7 |
| Table 2: The Photocopiers and Fax Machines Market by Value (£m at msp and percent), 1997-2001 | 7 |
| Table 3: The Photocopiers Sector by Value and Volume (£m at msp, 000 units and percent), 1997-2001 | 7 |
| Table 4: The Fax Machines Sector by Value and Volume (£m at msp, 000 units and percent), 1997-2001 | 8 |
| by MARKET SECTOR | 8 |
| Photocopiers | 8 |
| Personal Photocopiers | 8 |
| Table 5: Sales of Personal Photocopiers by Volume (000 units and percent), 1997-2001 | 9 |
| Low-Volume Photocopiers | 9 |
| Table 6: Sales of Low-Volume Photocopiers by Volume (000 units and percent), 1997-2001 | 9 |
| Mid-Volume Photocopiers | 9 |
| Table 7: Sales of Mid-Volume Photocopiers by Volume (000 units and percent), 1997-2001 | 10 |
| High-Volume Photocopiers | 10 |
| Table 8: Sales of High-Volume Photocopiers by Volume (000 units and percent), 1997-2001 | 11 |
| Colour Photocopiers | 11 |
| Table 9: Sales of Colour Photocopiers by Volume (000 units and percent), 1997-2001 | 11 |
| Fax Machines | 12 |
| OVERSEAS TRADE | 12 |
| General Overview | 12 |
| Imports | 13 |
| Table 10: UK Imports of Photocopiers, Photocopier Parts and Fax Machines by Value (£m and percent), 1997-2001 | 13 |
| Table 11: UK Imports of Photocopiers by Country of Origin by Value (£m and percent), 2001 | 14 |
| Table 12: UK Imports of Photocopier Parts by Country of Origin by Value (£m and percent), 2001 | 14 |
| Exports | 15 |
| Table 13: UK Exports of Photocopiers, Photocopier Parts and Fax Machines by Value (£m and percent), 1997-2001 | 15 |
| Table 14: UK Exports of Photocopiers by Country of Destination by Value (£m and percent), 2001 | 16 |
| Table 15: UK Exports of Photocopier Parts by Country of Destination by Value (£m and percent), 2001 | 16 |
| 3. Industry Background | 17 |
| RECENT HISTORY | 17 |
| NUMBER OF COMPANIES | 17 |
| EMPLOYMENT | 18 |
| Table 16: Selected Leading Employers in the UK Photocopier Manufacturing and Distribution Industry (number of employees), Financial Years Ending 1998-2001 | 19 |
| REGIONAL VARIATIONS IN THE MARKETPLACE | 19 |
| DISTRIBUTION | 20 |
| HOW ROBUST IS THE MARKET? | 20 |
| LEGISLATION | 21 |
| KEY TRADE ASSOCIATION | 21 |
| Intellect | 21 |
| 4. Competitor Analysis | |
| THE MARKETPLACE | 22 |
| Table 17: Selected Leading Suppliers of Photocopiers and Fax Machines to the UK Market by Activity, 2002 | 23 |
| MARKET LEADERS | 23 |
| Brother UK Ltd | 24 |
| Canon (UK) Ltd | 24 |
| Konica Business Machines (UK) Ltd | 25 |
| Kyocera Mita (UK) Ltd | 25 |
| Minolta (UK) Ltd | 26 |
| NRG Group PLC | 27 |
| Oce (UK) Ltd | 27 |
| Panasonic UK Ltd | 28 |
| Ricoh Co. Ltd | 28 |
| Samsung Electronics (UK) Ltd | 30 |
| Sharp Electronics (UK) Ltd | 30 |
| Toshiba Information Systems (UK) Ltd | 31 |
| Xerox (UK) Ltd | 31 |
| Other Companies | 32 |
| BT PLC | 32 |
| Hewlett-Packard Ltd | 32 |
| Infotec | 32 |
| Lanier UK Ltd | 33 |
| Muratec UK Ltd | 33 |
| NEC (UK) Ltd | 33 |
| Oki Systems (UK) Ltd | 33 |
| Olivetti Tecnost UK Ltd | 33 |
| Sagem | 33 |
| Utax (UK) Ltd | 34 |
| Leading Distributors | 34 |
| AltoDigital UK Ltd | 34 |
| Danka Business Systems PLC | 34 |
| Eurocopy PLC | 35 |
| Ikon Office Solutions PLC | 35 |
| OUTSIDE SUPPLIERS | 36 |
| Leasing Companies | 36 |
| Software Companies | 36 |
| Machine Components | 37 |
| ADVERTISING AND PROMOTION | 37 |
| Table 18: Main Media Advertising Expenditure on Photocopiers and Fax Machines (£000), Years to March 2001 and 2002 | 37 |
| Exhibitions and Trade Fairs | 38 |
| 5. Strengths, Weaknesses, Opportunities and Threats | |
| PHOTOCOPIERS | 39 |
| Strengths | 39 |
| Weaknesses | 39 |
| Opportunities | 39 |
| Threats | 40 |
| FAX MACHINES | 40 |
| Strengths | 40 |
| Weaknesses | 40 |
| Opportunities | 41 |
| Threats | 41 |
| 6. Buying Behaviour | |
| Consumer penetration | 42 |
| Table 19: Growth of Teleworking in the UK by Volume (000 workers and percent), 1997-2001 | 42 |
| RECENT SURVEYS | 43 |
| 7. Current Issues | |
| CHANGES AT XEROX CORPORATION | 44 |
| ENVIRONMENTAL ACHIEVEMENTS | 44 |
| SECURITY OF FAX | 45 |
| 8. The Global Market | |
| overview | 46 |
| US SALES FALL IN 2001 | 46 |
| Photocopiers | 46 |
| Fax Machines | 47 |
| WESTERN EUROPE | 47 |
| Table 20: Photocopier and Fax Machine Placements in Western Europe by Volume (million units and percent), 1998-2002 | 47 |
| 9. Forecasts | |
| INTRODUCTION | 48 |
| Table 21: Averages of Recent Independent Forecasts for the UK Economy ( percent and million), 2002-2003 | 48 |
| FORECASTS 2002 to 2006 | 48 |
| Table 22: Forecasts for the UK Photocopiers and Fax Machines Market by Value and Volume (£m at msp, 000 units and percent), 2002-2006 | 49 |
| FUTURE TRENDS | 49 |
| 10. Company Profiles | |
| Brother UK Ltd | 52 |
| Canon (UK) Ltd | 54 |
| Danka UK PLC | 56 |
| Eurocopy PLC | 58 |
| Minolta (UK) Ltd | 60 |
| Oce (UK) Ltd | 62 |
| Ricoh UK Ltd | 64 |
| Xerox (UK) Ltd | 66 |
| 11. Further Sources | |
| Associations | 68 |
| Publications | 68 |
| Directories | 69 |
| General Sources | 70 |
| Bonnier Information Sources | 70 |
| Government Publications | 71 |
| Other Sources | 72 |
| Key Note Research | |
| The Key Note Range of Reports |
Text © 2002 Key Note
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Last updated by Amanda Porteous February 2004
