| KN18033 |
| KEY NOTE CLOTHING AND FOOTWEAR REVIEW: APRIL 2003 |
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This report covers: clothing, footwear, women's outer wear, underwear, hosiery, knitwear, hats, accessories, men's outer wear, girls' clothing, infants' clothing, sports brands, designer brands, retail outlets, trousers, jeans, shorts, blouses, skirts, suits, jackets, ensembles, nightwear, waterproof jackets, dresses, babywear, foundation garments, hosiery, shirts, pyjamas, socks, vests, T-shirts, sports wear, leisure wear, fleeces, tracksuits, polo shirts, football kit, golf, swimwear, wool, gloves, scarves, shawls, ties, handkerchiefs, running shoes, boots, soccer boots, sports shoes, trainers,
Companies covered include: Alexandra, Alexon Group, Dewhirst group, William Baird, Burberry, Coats, Courtaulds Textiles, Dawson International, Delta Babygro, Laura Ashley, Levi Strauss, Martin International Holdings, Sherwood Group, SR Gent, Stirling Group, C & J Clark, R. Griggs, adidas-Solomon, Nike, Pentland Group, Reebok International,
| Executive Summary 1 |
| INTRODUCTION 1 |
| MARKET SECTORS 1 |
| RECENT MARKET TRENDS 1 |
| BRANDING TRENDS 2 |
| MAJOR RETAILERS 2 |
| MANUFACTURING AND FOREIGN TRADE 2 |
| FUTURE PROSPECTS 3 |
| 1. Industry Overview 14 |
| REPORT COVERAGE 14 |
| Report Background 14 |
| ECONOMIC TRENDS 15 |
| Population 15 |
| Table 1.1: UK Resident Population by Sex (000), Mid-Years 1998-2002 15 |
| Gross Domestic Product 16 |
| Table 1.2: Index of Growth in UK Gross Domestic Product at Current Prices (index 1995=100), 1997-2001 16 |
| Inflation 16 |
| Table 1.3: UK Rate of Inflation ( percent), 1998-2002 16 |
| Unemployment 16 |
| Table 1.4: Unemployment Rate and Actual Number of Unemployed Persons ( percent and 000), 1998-2002 17 |
| Household Disposable Income 17 |
| Table 1.5: Index of Household Disposable Income (index 1971=100), 1997-2000 17 |
| MARKET SIZE 18 |
| Table 1.6: The Total UK Clothing and Footwear Market by Value at Current Prices (£m at rsp), 1998-2002 18 |
| Table 1.7: The Total UK Clothing and Footwear Market by Value at Current and Constant 1998 Prices (£m at rsp and index 1998=100), 1998-2002 19 |
| MARKET SEGMENTATION 19 |
| INDUSTRY STRUCTURE 20 |
| Industry Synopsis 20 |
| Table 1.8: Industry Synopsis for Clothing and Footwear Manufacturers (medians/averages), 2003 21 |
| Industry Concentration 21 |
| Number of UK Businesses 22 |
| Table 1.9: Number of UK VAT-Based Enterprises Engaged in the Manufacture of Clothing and Footwear by Turnover Sizeband (number and percent), 1998, 2000 and 2002 23 |
| Table 1.10: Number of UK VAT-Based Enterprises Engaged in the Manufacture of Clothing and Footwear by Product Category (number and percent), 2002 24 |
| Employment 24 |
| Table 1.11: Number of UK VAT-Based Local Units Engaged in the Manufacture of Clothing and Footwear by Employee Sizeband, 2002 25 |
| Distribution 25 |
| Table 1.12: Retail Outlets Used for Buying Clothing and Footwear ( percent of adults), 2001 26 |
| MARKET POSITION 27 |
| KEY TRENDS 27 |
| Import Penetration 27 |
| Vertical Integration 27 |
| Branded and Designer Clothing and Footwear 28 |
| Traditional Brands 28 |
| Retail Ownership Changes 29 |
| Price Deflation 29 |
| LEGISLATION 29 |
| KEY TRADE ASSOCIATIONS 30 |
| The British Apparel & Textile Confederation 30 |
| British Footwear Association 30 |
| Other Organisations 30 |
| 2. PEST Analysis 31 |
| POLITICAL FACTORS 31 |
| ECONOMIC FACTORS 31 |
| SOCIAL FACTORS 32 |
| TECHNOLOGICAL FACTORS 32 |
| 3. Key Note Primary Research 33 |
| INTRODUCTION 33 |
| BRAND PENETRATION 33 |
| Table 3.1: Penetration of Clothing and Footwear Brands ( percent of adults), 1998, 2001 and 2002 34 |
| Demographic Analysis of Brand Penetration 35 |
| Sports Brands 35 |
| Table 3.2: Sports Brands and Replica Kits Bought During the Last Year by Sex, Age, Social Grade and Region ( percent of adults), 2002 36 |
| Designer and Denim Brands 37 |
| Table 3.3: Designer and Denim Brands Bought During the Last Year by Sex, Age, Social Grade and Region ( percent of adults), 2002 38 |
| Other Clothing Brands 39 |
| Table 3.4: Other Clothing Brands Bought During the Last Year by Sex, Age, Social Grade and Region ( percent of adults), 2002 40 |
| 4. Competitive Structure 42 |
| THE MARKETPLACE 42 |
| Table 4.1: Selected Leading UK Manufacturers of Clothing and Footwear and Their Product Ranges, 2003 44 |
| MARKET LEADERS IN CLOTHING 45 |
| Alexon Group PLC 45 |
| Company Structure 45 |
| Financial Results 45 |
| Dewhirst Group PLC 45 |
| Company Structure 45 |
| Financial Results 46 |
| William Baird PLC 46 |
| Company Structure 46 |
| Financial Results 46 |
| OTHER CLOTHING COMPANIES 46 |
| Alexandra PLC 46 |
| Company Structure 46 |
| Financial Results 46 |
| Burberry Ltd 47 |
| Company Structure 47 |
| Financial Results 47 |
| Coats PLC 47 |
| Company Structure 47 |
| Courtaulds Textiles Ltd 47 |
| Company Structure 47 |
| Financial Results 48 |
| Dawson International PLC 48 |
| Company Structure 48 |
| Financial Results 48 |
| Delta Babygro 48 |
| Company Structure 48 |
| Financial Results 48 |
| Laura Ashley Holdings PLC 49 |
| Company Structure 49 |
| Financial Results 49 |
| Levi Strauss (UK) Ltd 49 |
| Company Structure 49 |
| Financial Results 49 |
| Martin International Holdings PLC 49 |
| Company Structure 49 |
| Financial Results 49 |
| Sherwood Group PLC 50 |
| Company Structure 50 |
| Financial Results 50 |
| SR Gent PLC 50 |
| Company Structure 50 |
| Financial Results 50 |
| Stirling Group PLC 50 |
| Company Structure 50 |
| Financial Results 50 |
| MARKET LEADERS IN FOOTWEAR 51 |
| C&J Clark Ltd 51 |
| Company Structure 51 |
| Financial Results 51 |
| R Griggs Group Ltd 51 |
| Company Structure 51 |
| Financial Results 52 |
| MARKET LEADERS IN SPORTS AND LEISURE BRANDS 52 |
| adidas-Salomon AG 52 |
| Company Structure 52 |
| Financial Results 52 |
| Nike Incorporated 53 |
| Company Structure 53 |
| Financial Results 53 |
| Pentland Group PLC 53 |
| Company Structure 53 |
| Financial Results 53 |
| Reebok International Ltd 54 |
| Company Structure 54 |
| Financial Results 54 |
| OUTSIDE SUPPLIERS 54 |
| MARKETING ACTIVITY 54 |
| Table 4.2: Main Media Advertising Expenditure on Clothing and Footwear by Sector (£000), 2002 55 |
| 5. Women's, Girls' and Infants' Clothing 56 |
| INTRODUCTION 56 |
| KEY TRENDS 56 |
| Prices in Women's and Children's Clothing 56 |
| Table 5.1: Retail Price Indices for Women's and Children's Outerwear (index 1998=100), 1998-2002 57 |
| Income and Fashion 57 |
| Variations in Sizing 57 |
| The Impact of New Materials 57 |
| Retailing 58 |
| MARKET SIZE 58 |
| Table 5.2: The Total UK Market for Women's, Girls' and Infants' Clothing by Value at Current and Constant 1998 Prices (£m at rsp), 1998-2002 59 |
| Market Sectors 59 |
| Table 5.3: The UK Market for Women's, Girls' and Infants' Clothing by Sector by Value at Current Prices (£m at rsp and percent), 2002 60 |
| SUPPLY STRUCTURE 61 |
| UK Manufacturing and Exports 61 |
| Table 5.4: UK Production of Womenswear by Value (£m), 1999-2002 61 |
| Imports 62 |
| Retail Distribution 63 |
| Table 5.5: Retail Outlets Used by Women for the Purchase of Clothing and Footwear ( percent of women), 2002 64 |
| Table 5.6: Place of Purchase of Women's and Children's Clothing by Value ( percent), 1997 and 2002 65 |
| Major Retailers 65 |
| Table 5.7: Leading Retail Multiples Selling Women's and Children's Clothing by Number of Outlets, 2002 66 |
| MAJOR PLAYERS 69 |
| Manufacturers 69 |
| Table 5.8: Selected Leading UK Manufacturers of Women's and Children's Clothing and Their Product Ranges, 2003 70 |
| Brands 70 |
| Table 5.9: Brands of Clothing or Footwear Bought by Women During the Past Year ( percent), 1998, 2001 and 2002 71 |
| ADVERTISING AND PROMOTION 72 |
| Table 5.10: Main Media Advertising Expenditure on Women's Clothing and Unisex Ranges (£000), 2002 73 |
| BUYING BEHAVIOUR 75 |
| Women's Outerwear 75 |
| Purchasing Trends 75 |
| Table 5.11: Trends in the Purchasing of Women's Outer Clothing by Type of Garment ( percent of women buying), 1998 and 2002 76 |
| Spending Patterns 76 |
| Table 5.12: Women's Spending on Outerwear in the Last 12 Months by Type of Garment and Amount Spent ( percent of women), 2002 77 |
| Women's Hosiery 77 |
| Purchasing Trends 77 |
| Table 5.13: Women's Purchases of Hosiery by Number of Pairs Bought in the Last 12 Months ( percent of women), 1998 and 2002 78 |
| Women's Underwear 78 |
| Spending Patterns 78 |
| Table 5.14: Women's Spending on Underwear in the Last 12 Months by Amount Spent ( percent of women), 2002 78 |
| Children's Clothing 79 |
| Spending Patterns 79 |
| Table 5.15: Women's Spending on Children's Clothing in the Last 12 Months by Value ( percent of women), 2002 79 |
| FORECASTS 2003 TO 2007 80 |
| Table 5.16: The Forecast UK Market for Women's, Girls' and Infants' Clothing by Value at Current Prices (£m at rsp), 2003-2007 80 |
| Future Trends 80 |
| 6. Men's and Boys' Clothing 81 |
| INTRODUCTION 81 |
| KEY TRENDS 81 |
| Trading Up 81 |
| Fashion Influences 81 |
| Prices in Men's Clothing 82 |
| Table 6.1: Retail Price Indices for Men's Outerwear (index 1998=100), 1998-2002 82 |
| The Accessibility of the Market 83 |
| MARKET SIZE 83 |
| Table 6.2: The Total UK Market for Men's and Boys' Clothing by Value at Current and Constant 1998 Prices (£m at rsp), 1998-2002 83 |
| Market Sectors 84 |
| Table 6.3: The UK Market for Men's and Boys' Clothing by Sector by Value at Current Prices (£m at rsp and percent), 2002 84 |
| SUPPLY STRUCTURE 85 |
| UK Manufacturing and Exports 85 |
| Table 6.4: UK Production of Menswear by Value (£m), 1999-2002 85 |
| Imports 86 |
| Retailer Distribution 86 |
| Table 6.5: Retail Outlets Used by Men for the Purchase of Clothing and Footwear ( percent of men), 2002 87 |
| Table 6.6: Place of Purchase of Men's and Boys' Clothing by Value ( percent), 1997 and 2002 88 |
| Major Retailers 88 |
| Table 6.7: Leading Retail Multiples Selling Men's and Boys' Clothing by Number of Outlets, 2002 89 |
| MAJOR PLAYERS 90 |
| Manufacturers 91 |
| Table 6.8: Selected Leading UK Manufacturers of Men's and Boys' Clothing and Their Product Ranges, 2003 91 |
| Brands 91 |
| Table 6.9: Brands of Clothing or Footwear Bought by Men During the Past Year ( percent of men), 1998, 2001 and 2002 92 |
| ADVERTISING AND PROMOTION 93 |
| Table 6.10: Main Media Advertising Expenditure on Men's Clothing and Unisex Ranges (£000), 2002 93 |
| BUYING BEHAVIOUR 94 |
| Shirts and Knitwear 95 |
| Spending Patterns 95 |
| Table 6.11: Spending on Men's Shirts and Knitwear by Men and Women in the Last 12 Months by Amount Spent ( percent of men and women), 2002 95 |
| Socks and Underwear 95 |
| Spending Patterns 95 |
| Table 6.12: Spending on Men's Socks and Underwear by Men and Women in the Last 12 Months by Amount Spent ( percent of men and women), 2002 96 |
| FORECASTS 2003 TO 2007 96 |
| Table 6.13: The Forecast UK Market for Men's and Boys' Clothing by Value at Current Prices (£m at rsp), 2003-2007 97 |
| Future Trends 97 |
| 7. Sports and Leisure Wear 98 |
| INTRODUCTION 98 |
| KEY TRENDS 98 |
| Sports and Leisure Wear's Contribution to the Clothing Market 98 |
| Table 7.1: Sports and Leisure Wear as a Proportion of the Total Clothing Market by Value at Current Prices (£m at rsp and percent), 1994-2002 99 |
| The Changing Image 99 |
| Real Sports Wear 99 |
| The Influence of Retailers 100 |
| MARKET SIZE 100 |
| Table 7.2: The Total UK Market for Sports and Leisure Wear by Value at Current and Constant 1998 Prices (£m at rsp), 1998-2002 100 |
| Market Sectors 101 |
| Table 7.3: The UK Market for Sports and Leisure Wear by Sector by Value at Current Prices (£m at rsp and percent), 2002 101 |
| SUPPLY STRUCTURE 102 |
| Manufacturing, Exports and Imports 102 |
| Retail Distribution 103 |
| Major Retailers 103 |
| Table 7.4: Leading Multiple Retailers of Sports Goods by Number of Outlets, 2002 104 |
| MAJOR PLAYERS 104 |
| Manufacturers 104 |
| Table 7.5: Selected Leading Sports Wear Companies in the UK and Their Product Ranges, 2003 104 |
| Brands 105 |
| Table 7.6: Sports and Leisure Wear Brands Bought During the Past Year ( percent of adults), 1998, 2001 and 2002 106 |
| ADVERTISING AND PROMOTION 106 |
| Table 7.7: Main Media Advertising Expenditure on Sports and Leisure Wear (£000), 2002 107 |
| BUYING BEHAVIOUR 107 |
| Table 7.8: Trends in the Purchasing of Sports Wear by Type of Garment ( percent of adults buying), 1993, 1998, 2001 and 2002 108 |
| Spending Patterns 108 |
| Table 7.9: Spending on Sports Clothing and Swim Wear in the Last 12 Months by Amount Spent ( percent of adults), 2002 108 |
| FORECASTS 2003 To 2007 109 |
| Table 7.10: The Forecast UK Market for Sports and Leisure Wear by Value at Current Prices (£m at rsp), 2003-2007 109 |
| Future Trends 109 |
| 8. Footwear 110 |
| INTRODUCTION 110 |
| KEY TRENDS 110 |
| Prices in Footwear 110 |
| Table 8.1: Retail Price Indices for Footwear (index 1998=100), 1998-2002 110 |
| Sports and Industrial Influences 111 |
| The Impact of the Rise in Branding 111 |
| MARKET SIZE 111 |
| Table 8.2: The Total UK Market for Footwear by Value at Current and Constant 1998 Prices (£m at rsp), 1998-2002 112 |
| Market Sectors 112 |
| Table 8.3: The UK Market for Footwear by Sector by Value at Current Prices (£m at rsp and percent), 2002 113 |
| SUPPLY STRUCTURE 113 |
| Imported Footwear 113 |
| Manufacturing and Exports 114 |
| Retail Distribution 115 |
| Table 8.4: Retail Shares of Footwear by Type of Outlet by Value ( percent), 1998 and 2002 115 |
| Table 8.5: Place of Purchase of Footwear by Value ( percent), 1997 and 2002 116 |
| Major Retailers 116 |
| Table 8.6: Leading Retail Multiples Selling Footwear by Number of Outlets, 2002 116 |
| MAJOR PLAYERS 117 |
| Manufacturers and Brands 117 |
| Table 8.7: Leading UK Footwear Manufacturers and Their Product Ranges, 2003 118 |
| ADVERTISING AND PROMOTION 119 |
| Table 8.8: Main Media Advertising Expenditure on Footwear (£000), 2002 119 |
| BUYING BEHAVIOUR 120 |
| Spending Patterns 120 |
| Table 8.9: Spending on Footwear in the Last 12 Months by Amount Spent ( percent of men or women), 2002 121 |
| FORECASTS 2003 TO 2007 121 |
| Table 8.10: The Forecast UK Market for Footwear by Value at Current Prices (£m at rsp), 2003-2007 122 |
| Future Trends 122 |
| 9. Clothing Accessories 123 |
| INTRODUCTION 123 |
| KEY TRENDS 123 |
| Peaks and Troughs 123 |
| External Influences 123 |
| Fashion Trends 123 |
| Retail Trends 124 |
| MARKET SIZE 124 |
| Table 9.1: The Total UK Market for Clothing Accessories by Value at Current and Constant 1998 Prices (£m at rsp), 1998-2002 124 |
| Market Sectors 125 |
| Table 9.2: The UK Market for Clothing Accessories by Sector by Value at Current Prices (£m at rsp and percent), 2002 125 |
| SUPPLY STRUCTURE 126 |
| Manufacturing, Imports and Exports 126 |
| Retail Distribution 126 |
| Table 9.3: Place of Purchase of Clothing Accessories by Value ( percent), 1997 and 2002 127 |
| Major Retailers 127 |
| Table 9.4: Leading Retail Multiples Selling Clothing Accessories by Number of Outlets, 2002 127 |
| MAJOR PLAYERS 128 |
| ADVERTISING AND PROMOTION 128 |
| BUYING BEHAVIOUR 128 |
| Handbags 129 |
| Spending Patterns 129 |
| Table 9.5: Women's Spending on Handbags in the Last 12 Months by Amount Spent ( percent of women), 2002 129 |
| Men's Ties 129 |
| Spending Patterns 129 |
| Table 9.6: Spending on Men's Ties in the Last 12 Months by Amount Spent ( percent of men or women), 2002 129 |
| FORECASTS 2003 TO 2007 130 |
| Table 9.7: The Forecast Market for Clothing Accessories by Value at Current Prices (£m at rsp), 2003-2007 130 |
| Future Trends 130 |
| 10. A Global Perspective 131 |
| INTRODUCTION 131 |
| UK BALANCE OF TRADE 131 |
| Table 10.1: Imports and Exports of Clothing and Footwear (£m), 1993-2002 131 |
| INTERNATIONAL SOURCING 132 |
| GLOBAL BRANDS 133 |
| 11. The Future 134 |
| FORECASTS 2003 TO 2007 134 |
| Table 11.1: The Forecast Market for Clothing and Footwear by Value at Current Prices (£m at rsp ), 2003-2007 134 |
| FUTURE TRENDS 135 |
| Reduction in UK Capacity 135 |
| Prospects for Retailers 136 |
| Influence of Fashion and Demographics 137 |
| 12. Further Sources 139 |
| Associations 139 |
| General Sources 139 |
| Bonnier Information Sources 140 |
| Government Publications 141 |
| The UK clothing and footwear market was worth £37.75bn in 2002, having increased in value by 3.9 percent since 2001. However, while the market is large and growing, the amount spent on clothing and footwear as a proportion of consumer expenditure has been declining for many years. Since 1960, the share of household spending devoted to these products has fallen from 10 percent to 6 percent. |
| MARKET SECTORS |
| The market is broadly split into clothing, which accounts for a large majority of sales value, and footwear. Clothing sales are unevenly split, with a bias towards women's clothing. Defined to include girls' and infants' clothing, the women's clothing sector accounts for approaching two-thirds of all clothing sales. However, men's and boys' clothing has gradually increased its share in recent years. In the footwear market, the balance is different, with men's and children's products accounting for relatively high shares. High proportions of male clothing are bought by women on behalf of men and boys. |
| Cutting across these `gender-based' markets are the sports wear ranges, which are more unisex in nature and account for the bulk of leisure wear. |
| The smallest market is accessories, which covers a range of items for both men and women, such as headgear, gloves, ties, belts, scarves, etc., as well as materials for dressmaking and knitting, and the costs of cleaning, hire and repair. |
| RECENT MARKET TRENDS |
| Demand from consumers faltered during the late 1990s, but strong growth was resumed around the turn of the decade. Underlying trends tend to be long-term influences and include: |
| · the long-term trend towards more casual dress codes, including the sports-based leisure wear category in both footwear and clothing |
| · deflation on most clothing and footwear prices, as a result of global sourcing and competition in the high street |
| · the rising proportion of women working in full-time occupations, particularly those requiring a high standard of dress (e.g. white collar and service industries) |
| · the technological development of new materials (e.g. Gore-Tex and Lycra), which have particularly increased the appeal of sporty and outdoor designs. |
| BRANDING TRENDS |
| Manufacturer, or designer, branding has grown steadily in importance over the years, whereas the retail source used to be much more important than the manufacturer brand. |
| This trend originated in jeans (e.g. Levi's and Wrangler), continued with sports shoes from multinationals such as Reebok, Nike and adidas, and extended across leisure wear, with brands such as Calvin Klein (CK), Kappa and Ellesse. In the early 2000s, a notable feature is the extent to which formerly `exclusive' brands are targeting the mass market, even advertising in the mass media. |
| In 2002, Key Note's field research among consumers, conducted by BMRB Access, revealed that penetration of the Nike adidas Reebok brands remained high. These are the global `big three' in sports wear and, accordingly, the world's largest clothing brands. These were followed by Calvin Klein, which dominates branded underwear, and Levi's, which is enjoying the renewed demand for denim (as part of the `seventies retro' fashion). |
| MAJOR RETAILERS |
| Key Note's survey also found that approaching half all adults had bought a St Michael product the own label of Marks & Spencer in 2002. The shift towards manufacturer brands has challenged the dominant position of Marks & Spencer, but it remains the leading clothing retailer, with over 10 percent of the market overall, and much higher shares than this in certain garments. |
| Apart from this share, distribution is extremely fragmented. Key Note research found that over 50 percent of adults shop for clothing or footwear in the following outlets: department stores, chain stores, independent local boutiques, fashion chains and sports shops. Furthermore, a high proportion buy apparel in supermarkets or superstores, and a significant percentage use mail order. |
| Within this diversity of retailers, Arcadia Group Ltd is the largest fashion group, and its sister company, Debenhams PLC, is the largest department store group. JJB Sports and Blacks Leisure are now the largest sports retailers. |
| MANUFACTURING AND FOREIGN TRADE |
| The import ratios have been high in both clothing and footwear for many years, but UK manufacturing is withering rapidly, with output in some sectors having halved over 5 years. Imports now account for over 90 percent of the UK market as a whole. Strong sectors for the UK, such as hosiery and knitwear, have to survive by exporting. |
| One of the major problems is that Marks and Spencer PLC used to have a strict policy of sourcing mainly from domestic factories, but it has been forced by retail competition to source more from abroad. Many of the former giants of UK manufacturing have declined in size dramatically, or been broken up. However, others have survived by developing their own capacity outside the UK, in places where labour costs are cheap (mainly the Far East, but also Morocco and Turkey). |
| As a result of the contraction, the general clothing companies are now much smaller than the large sports brands producers. In footwear, two companies are holding the fort for UK manufacturing C&J Clark Ltd and R Griggs Group Ltd (owner of the Dr Martens brand). |
| FUTURE PROSPECTS |
| The second half of 2002 and the early months of 2003 brought yet more bad news for UK manufacturing, with numerous factories being slated for closure or a reduction in output and employment. In some cases, production is being transferred overseas, but other companies are simply closing down their capacity. For example, several long-established factories making Dr Martens footwear have lost their production to Chinese factories. |
| Clothing sales will continue to reflect general trends in the consumer economy, since they include both essential items for families and a strong fashion element. Low prices will be characteristic for some years to come. Key Note's forecasts for 2003 to 2007 are for growth to continue on a par with the previous 5 years, at 3 percent to 4 percent a year. |
| The shift to sourcing abroad will continue, and prospects are very gloomy for UK manufacturing. |
Text © 2003 Key Note
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Last updated by Amanda Porteous July 2003