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Despite the recent widely-publicized consolidation and closures among B2B exchanges, long-term prospects for B2B e-commerce remain strong.
As B2B e-commerce moves out of the early-adoption phase, development of an enterprise-wide vision for e-business integration is more crucial than ever. CIOs, CTOs and even CEOs are taking the responsibility for e-business implementation. But they are taking a more level-headed approach to devise long-term strategies that will impact the bottom line.
The eCommerce B2B Report gathers statistics and information from the most respected research firms to provide readers with a broad overview of the e-business landscape. The report covers all major regions of the world, and provides an in-depth look at the numbers behind online sourcing and procurement and supply chain management. It includes insightful analysis, profiles of top B2B technology vendors and case studies of industry leaders.
You'll find out:
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| Methodology: The eMarketer Difference | 7 |
| Methodology: The eMarketer Difference | 8 |
| I Global Overview | 9 |
| A. Global B2B eCommerce Estimates | 11 |
| B. Number of Businesses Worldwide | 15 |
| C. North America | 17 |
| _ United States | 19 |
| _ Canada | 31 |
| D. Europe | 34 |
| _ Comparative Estimates | 36 |
| _ Marketplaces and Exchanges | 38 |
| _ Business Internet Connectivity | 40 |
| _ eBusiness Automation | 43 |
| E. Asia | 44 |
| _ Comparative Estimates | 44 |
| _ eMarketplaces and Exchanges | 45 |
| _ Business Internet Connectivity | 46 |
| F. Latin America | 47 |
| _ Comparative Estimates | 48 |
| _ Marketplaces and Exchanges | 49 |
| _ eBusiness Automation | 50 |
| II eBusiness Trends and Budgeting | 53 |
| A. Managing eBusiness Strategies | 54 |
| B. IT and eBusiness Budgeting | 66 |
| C. eBusiness for Small and Medium-Size Businesses | 84 |
| III Online Procurement and Supply Chain Management | 89 |
| A. Online Sourcing | 91 |
| B. Online Procurement | 96 |
| C. Supply Chain Management | 108 |
| IV Business-to-Business Selling Online | 125 |
| A. Online Direct Sales: Building a Company Website | 127 |
| B. Sell-Side Networks and Channel Management Solutions | 142 |
| V EDI Networks and Private Exchanges | 149 |
| A. EDI Networks | 150 |
| B. Private Exchanges | 159 |
| VI Public B2B Exchanges | 171 |
| A. Independent Trading Exchanges | 189 |
| B. Consortia-Led Exchanges | 195 |
| C. Success and Failures among B2B Exchanges | 208 |
| Index of Charts | 213 |
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| Welcome to eMarketer 5 |
| The eMarketer Difference 7 |
| I. Global Overview 9 |
| A. Global B2B eCommerce Estimates 11 |
| - B2B eCommerce by Region, 2000-2004 (in billions) 11 |
| - Comparative Estimates: Worldwide B2B eCommerce, 2000-2005(in billions) 12 |
| - Revised Worldwide B2B eCommerce Forecast, 2000 & 2001 (in billions) 13 |
| - B2B eCommerce Forecast by Region, 2000 & 2004 (in billions and as a percentof world total) 14 |
| - Regional Share of Worldwide B2B eCommerce, 2001 & 2005 14 |
| B. Number of Businesses Worldwide 15 |
| - Number of Small/Medium-Sized Businesses, by Region, 2000(in millions) 15 |
| - Number of Small/Medium-Sized Businesses, by Country, 2000(in millions) 16 |
| - Small/Medium-Sized Business Spending on IT, Internet and Telecommunications, by Region, 1999 (in billions) 16 |
| - Small/Medium-Sized Business Spending on IT, Internet and Telecommunications, by Country, 1999 (in billions) 17 |
| C. North America 17 |
| - North American B2B eCommerce Revenues, 2000-2004 (in billions) 17 |
| - North American B2B eCommerce Revenues, 2000, 2001 & 2005(in billions) 18 |
| - North American B2B eCommerce Revenues, 2000-2004 (in billions) 18 |
| - North American B2B eCommerce Revenues, 2000-2004 (in billions) 19 |
| - United States 19 |
| - Census Bureau Study 19 |
| - US eCommerce Trade as a percent of Total Value of Trade, by Economic Sector, 1999 19 |
| - Top 10 US Manufacturing Industry Groups Conducting eCommerce,1999 (as a percent of all shipments) 20 |
| - Top Five US Merchant Wholesale Trade Industry Groups Conducting eCommerce, 1999 (as a percent of all shipments) 21 |
| - US Electronic Commerce (EDI and Internet Transactions) in theManufacturing and Merchant Wholesale Sectors, 1999 (in billions) 21 |
| - Comparative Estimates 21 |
| - US B2B eCommerce, 2000-2004 (in billions) 22 |
| - US B2B eCommerce, 2000-2004 (in billions) 22 |
| - US B2B eCommerce, 2000-2004 (in billions) 22 |
| - US B2B eCommerce, 2000-2004 (in billions) 23 |
| - US B2B eCommerce, 2000-2004 (in billions) 23 |
| - US B2B eCommerce, 2000-2004 (in billions) 23 |
| - US B2B eCommerce, 2000-2004 (in billions) 23 |
| - Defining the Number of Businesses in the US, 2001 24 |
| - US Businesses by Size, 2001 & 2002 (in thousands) 24 |
| - Number of US Businesses Connected to the Internet 24 |
| - Number of US Medium/Large-Sized Businesses Connected to the Internet, 2000-2003 (as a percent of total medium/large-sized firms) 25 |
| - Number of US Small Businesses Connected to the Internet, 2000-2003 (in thousands and as a percent of total small businesses) 25 |
| - Comparative Estimates: percent of Medium/Large-Sized Firms Connected to the Internet, 2000 25 |
| - Comparative Estimates: percent of Small Firms Connected to the Internet,2000 26 |
| - Small Business Use of the Internet, 2000 26 |
| - Number of US Businesses with Active, Purposeful Websites 27 |
| - Number of US Medium/Large-Sized Businesses with Active, Purposeful Websites, 2000-2003 (as a percent of total medium/large-sized firms) 27 |
| - Number of US Small Businesses with Active, Purposeful Websites,2000-2003 (in thousands and as a percent of total medium/large-sized firms) 27 |
| - Comparative Estimates: percent of Medium/Large-Sized Firms with a Website,2000 28 |
| - Comparative Estimates: percent of Small Firms with a Website, 2000 28 |
| - Number of US Businesses Engaged in eCommerce 28 |
| - Number of US Medium/Large-Sized Businesses Engaged in eCommerce,2000-2003 (as a percent of total medium/large-sized firms) 29 |
| - Number of US Small Businesses Engaged in eCommerce, 2000-2003 (In thousands and as a percent of total small firms) 29 |
| - Comparative Estimates: percent of Medium/Large-Sized Firms Conducting eCommerce, 2000 29 |
| - Comparative Estimates: percent of Small Firms Conducting eCommerce, 1999 30 |
| - percent of US Firms Buying vs. Selling Online, 2003 30 |
| - percent of US Businesses Selling via the Internet, 2000 31 |
| - Canada 31 |
| - Comparative Estimates 31 |
| - Canadian B2B eCommerce Revenues, 2000-2004 (in billions) 31 |
| - Comparative Estimates: Canadian B2B eCommerce Revenues, 2000-2004(in billions) 32 |
| - percent of Canadian Companies Using Proprietary EDI Networks, 2000 32 |
| - Reasons Why Canadian Companies Do Not Buy or Sell Online, 2000(as a percent of respondents) 33 |
| D. Europe 34 |
| - Companies with Representative at Board Level Responsible for eBusiness(as a percent of companies) 35 |
| - Perceived Benefits of eBusiness by UK and German Business Leaders,2001 35 |
| - Perceived Barriers to the Successful Use of eBusiness by UK and German Business Leaders, 2001 36 |
| - Comparative Estimates 36 |
| - European B2B eCommerce Revenues, 2001-2004 (in billions) 36 |
| - European B2B and B2C eCommerce, 2001 & 2004 37 |
| - European B2B eCommerce Revenues, 2000 & 2005 (in billions) 37 |
| - Euro-15 B2B eCommerce Revenues, 2001 & 2004 (in billions) 37 |
| - European B2B Internet Commerce Forecast Estimates, 2001 & 2005 (in billions) 38 |
| - Marketplaces and Exchanges 38 |
| - Jupiter MMXI Top 10 European B2B Marketplaces, 2001 39 |
| - Business Internet Connectivity 40 |
| - Business Divisions Using eCommerce in Selected European Countries and the US, 2000 40 |
| - Business Use of the Internet in Selected European Countries and the US, 2000 41 |
| - Internet Access by European Small/Medium Businesses, 2000 42 |
| - Uses of Internet by European Small/Medium Businesses, 2001 42 |
| - eBusiness Automation 43 |
| E. Asia 44 |
| - Comparative Estimates 44 |
| - B2B eCommerce Revenues in Asia, 2000-2004 (in billions and as percent of worldwide revenues) 44 |
| - B2B e-Commerce Revenues in Asia, 2000, 2002 & 2005 (in billions) 45 |
| - Comparative Estimates: B2B eCommerce Revenues in Asia, 2000-2004 (in billions) 45 |
| - eMarketplaces and Exchanges 45 |
| - Business Internet Connectivity 46 |
| - Businesses Prepared to Implement B2B eCommerce System, by Country* in Asia-Pacific, by Year-End 2000 46 |
| F. Latin America 47 |
| - Comparative Estimates 48 |
| - B2B eCommerce in Latin America, 2001-2004 (in billions and as a percent of total Latin American e-commerce) 48 |
| - B2B eCommerce in Latin America, 2000-2004 (in billions) 48 |
| - Comparative Estimates: B2B eCommerce in Latin America, 2001-2005(in billions) 49 |
| - Marketplaces and Exchanges 49 |
| - Latin American eMarketplaces, 2001 50 |
| - eBusiness Automation 50 |
| II. eBusiness Trends and Budgeting 53 |
| A. Managing eBusiness Strategies 54 |
| - Companies with Written Information Systems Strategies, by Region,2000 54 |
| - Companies with eBusiness Strategies, by Region, 2000 55 |
| - Degree of Importance Attributed to B2B eCommerce among US Buyers,2000 & 2002 56 |
| - Degree of Importance Attributed to B2B eCommerce among US Sellers,2000 & 2002 56 |
| - Background of eBusiness Managers, 2001 57 |
| - eBusiness Strategy Leaders within US Manufacturing Companies, 2000 58 |
| - US Manufacturers' Organizational Structure of eCommerce Initiatives, 2000 58 |
| - Sources of Funding for US Manufacturers' eCommerce Initiatives, 2000 58 |
| - Number of Years Companies Have Been Conducting B2B eCommerce, 2000 59 |
| - Primary Goal for Implementing a B2B Solution, 2000 59 |
| - US Manufacturers' Objectives for Their eCommerce Initiatives, 2000 60 |
| - Top eBusiness Priorities among US Information Systems and Networking Managers, 2001 61 |
| - Top eBusiness Solutions Implemented or Scheduled for Implementation among US Businesses, 2001 61 |
| - Main Interests of Businesses in Adopting B2B eCommerce Solutions, February 2001 62 |
| - Stage of Adoption of B2B eCommerce Solutions, February 2001 63 |
| - Top Challenges for Implementers of B2B Technology, 2000 64 |
| - Primary Back-End Systems That Companies Plan to Integrate with Their B2B Solutions, 2000 65 |
| - percent of US Companies with Websites Fully Integrated with Enterprise Applications, 2001 65 |
| - percent of US Companies Claiming Success via Online Collaboration, 2001 66 |
| B. IT and eBusiness Budgeting 66 |
| - eBusiness Executives' Planned Internet Spending for the Coming Year, January 2001 68 |
| - IT Budget Areas Most Likely to Be Cut by eBusiness Executives, January 2001 68 |
| - eBusiness Executives' IT Spending Intentions, January 2001 69 |
| - US Companies' IT Spending Outlook, February 2001 69 |
| - Growth Rates for IT Budgets, 2000 & 2001 70 |
| - Changes to CIO Budgeting Plans as a Result of the Slowing Economy, April 2001 71 |
| - Technology Spending Plans for 2001-2002, April 2001 71 |
| - Expected Timing of Pickup in IT Spending, April 2001 71 |
| - IT Budget As a percent of Projected Revenue, by Industry, 2000 73 |
| - Information Systems Budgets, As a percent of Company Revenue, 1995-2000 73 |
| - eBusiness Spending as a Portion of Total IT Spending, 2000 & 2001 74 |
| - IT Budgets Estimated to Be Spent on Web Initiatives, 2000 & 2001 74 |
| - US Companies' IT Budgets Allocated toward eBusiness, 2000-2002 75 |
| - Average eBusiness Spending per US Company, 2000-2002 (in millions) 76 |
| - Budget Areas Most Likely to Be Cut by US CIOs, April 2001 77 |
| - Budget Areas Least Likely to Be Cut by US CIOs, April 2001 79 |
| - Expectations of US Businesses of Competitors' IT Spending for the Next 12 Months, 2001 80 |
| - Businesses' Leading Concerns about the Adoption of B2B eCommerce Solutions, February 2001 81 |
| - Company ROI Expectations for B2B eCommerce Implementations, February 2001 81 |
| - Companies' IT ROI, by Region, 2000 82 |
| - US Companies' Expected Rate of Return on eCommerce Initiatives, 2000 82 |
| - Frequency of ROI Evaluations for Technology Investments, 2001 83 |
| - Criteria Used by CFOs to Evaluate Technology Investments, 2001 83 |
| - US CIOs' Ranking of Software Projects with Highest ROI, February 2001 84 |
| C. eBusiness for Small and Medium-Size Business 84 |
| - Share of Worldwide eBusiness Spending by Small, Medium and Large Businesses, 2001 85 |
| - Estimated Revenues from B2B Technology Sales to Mid-Sized Firms, 2001 & 2003 (in billions) 85 |
| - US Medium and Large Business Spending on eBusiness, 2000 & 2004 (in billions) 85 |
| - US Small and SOHO Business Spending on eBusiness, 2000 & 2004(in billions) 86 |
| - Microsoft's .Net Strategy Partners, 2001 87 |
| III. Online Procurement and Supply Chain Management 89 |
| A. Online Sourcing 91 |
| - US Purchasers' Use of Online Channels for Supplier Relationships, Q1 2001 91 |
| - US Purchasers' Use of Online Channels Used for Internet Buying, Q1 2001 91 |
| - How US Purchasing Professionals Use Online Sourcing Channels, 2000 92 |
| - Estimated Savings through the Use of eSourcing Technologies, 2001 93 |
| - Worldwide Market Opportunity for Strategic Sourcing Applications, 2000-2005 (in millions) 93 |
| - Estimated Number of Strategic Sourcing Applications Installations, 2000-2005 94 |
| - Examples of eSourcing Technology Vendors, 2001 94 |
| - Number of Auctions Hosted by FreeMarkets, Q1 1999-Q4 2000 95 |
| B. Online Procurement 96 |
| - Internet-Based and EDI Procurement As a percent of Total Spending, by US Industry, 2000 & 2001 96 |
| - percent of US Purchasers That Have Purchased Online, 1999-2001 97 |
| - US Companies Buying Indirect and Direct Procurement Materials Online, Q1 2001 98 |
| C. Supply Chain Management 108 |
| - Priorities for Businesses' Implementation of B2B eCommerce Solutions, February 2001 109 |
| - Priorities for Businesses' Implementation of B2B eCommerce Solutions, by Industry, February 2001 110 |
| - Key Partners in Manugistics' Commerce Management Strategy, 2001 146 |
| - Projected Worldwide Supply Chain Event Management (SCEM) Software Revenues, 2001 & 2004 (in billions) 111 |
| - Projected Worldwide Supply Chain Process Management (SCPM) Software Revenues, 2000-2005 (in millions) 113 |
| - Leading Supply Chain Event Management (SCEM) Software Vendors, 2001 120 |
| - Retailers and Manufacturers That Use Paper, Phone and Fax for Collaboration, 2001 121 |
| - Retailers and Manufacturers That Are CPFR Capable, 2001 & 2003 121 |
| - Status of North American Retailers' CPFR Initiatives, 2000 122 |
| - CPFR Software Vendors to Leading Exchanges, 2001 123 |
| IV. Business-to-Business Selling Online 125 |
| - Brick-and-Mortars' Buy- and Sell-Side Efforts, 2001 126 |
| - Boeing's Online Sales: MyBoeingFleet.com, May 2001 126 |
| A. Online Direct Sales: Building a Company Website 127 |
| - Electronic Sales by US Manufacturing Companies, As a percent of Total Sales, 2000 & 2001 128 |
| - Suppliers of US Companies Interacting Online for Order Management, Planning, Scheduling, etc., April 2001 129 |
| - Customers of US Companies Interacting Online for Procurement, Service, etc., April 2001 130 |
| - Company Website-Operating Capabilities, by Region, 2000 131 |
| - Companies with Websites Integrated to Back-Office Systems, 2000 132 |
| - Companies with Websites Integrated to Front-Office Systems, 2000 133 |
| - Internet Business Website Deployment Costs, 2000 134 |
| - Website Development Costs for a Small and Midsize Project, 2001 135 |
| - Website Development Costs for a Large Project, 2001 135 |
| - Comparison of Median Prices for Website Development Projects, 1999-2001 136 |
| - User Assessment of B2B Interactions, 2001 137 |
| - Exchange Profile: Grainger.com Revenues, 1999 & 2000 (in millions) 137 |
| - eMail Response Times by B2B Websites, 2001 138 |
| - US Purchasing Professionals' Use of Supplier-Hosted Websites, 2000 138 |
| - US Businesses Rating Online Service Channels As Satisfactory, 2001 139 |
| - Regular Online Trouble Spots for US Business Buyers, 2001 139 |
| - Leading Complaints about B2B Websites, 2000 140 |
| - US Manufacturers' Primary Product Order-to-Shipment Time, 2000 140 |
| - US Manufacturers' Primary Product Order-to-Shipment Time, 2000 141 |
| - Sources of Additional Income for Suppliers Selling Online, 2001 141 |
| B. Sell-Side Networks and Channel Management Solutions 142 |
| - Customer Management Systems Sales, 2005 (in billions) 142 |
| - Estimated PRM Software, Hardware and Services Revenues, 2000-2003 (in billions) 143 |
| - Leading Channel Management Solutions Vendors, 2001 144 |
| - US Manufacturers That Have Not Begun eCommerce Initiatives to Connect with Sell-Side Partners, 2000 145 |
| - Type of Information Companies Share with Channel Partners via the Internet, 1999 145 |
| - Advice of Channel Partners to Extranet Operators, 1999 146 |
| - iStarXchange: Connecting Toyota's Aftermarket Parts Operations, 2001 147 |
| - Mitsubishi Motors of America: Savings through Better Channel Management, 2001 147 |
| V. EDI Networks and Private Exchanges 149 |
| A. EDI Networks 150 |
| - percent of Company Transactions That Are Electronic, by Region, 2000 & 2001 150 |
| - percent of Suppliers Included in Electronic Supply Chain, by Industry, 2000 151 |
| - US Manufacturers' Electronic Connectivity to Suppliers, 2000 152 |
| - US B2B Sales, by Channel, 2000 152 |
| - US B2B Sales, by Channel, 2004 153 |
| - Leading Global EDI Trading Networks, by Number of Participants, 2000 154 |
| - Pricing of GE TradeWeb's Internet-EDI Services, 2001 155 |
| - Comparison of EDI and Internet-Based Electronic Commerce for the Auto Industry, 2001 156 |
| - percent of B2B Transactions Conducted Online, 2001 & 2003 158 |
| - percent of B2B Transactions Conducted Online, by Industry, 2001 & 2003 158 |
| B. Private Exchanges 159 |
| - percent of Companies Conducting B2B Purchasing, by Channel, 2001 & 2003 161 |
| - percent of US Businesses Trading through Different Channels, 2001 161 |
| - Primary Goals of Private Trading Exchange Users, 2001 162 |
| - B2B Trading Exchange Opportunity, 2000-2005 (in billions) 163 |
| - B2B Trading Exchange Revenues, 2005 (in billions) 163 |
| - B2B Exchange Platform Revenues, 2005 (in billions and as a CAGR 2000-2005) 163 |
| - Projected Private Exchange Penetration among Global 2000 Companies, 2003 & 2005 164 |
| - Estimated Spending on Construction of Private Trading Networks in North America, 2000 & 2005 (in billions) 164 |
| - Leading B2B Exchange Platform Vendors, 2000 165 |
| - B2B Trading Exchange Platform Application Revenues, 1999-2004 (in billions) 165 |
| - Estimated Average Revenues for Commerce One B2B Exchange Solutions, 2000 166 |
| - Supply Chain Extranet Costs: Auto Parts Extranet, 2001 167 |
| - Supply Chain Extranet Costs: Office Supply Extranet, 2001 167 |
| - percent of Small/Medium-Sized US Businesses Using VPN Technology, 2001 168 |
| - Staples' Multiple Buy and Sell Exchanges, 2001 168 |
| - Strategic Vision for Dana Corporation's Private Exchange, 2001 169 |
| VI. Public B2B Exchanges 171 |
| - percent of Companies with Knowledge of eMarketplaces, by Country, 2001 173 |
| - percent of Companies Participating in eMarketplaces, by Country, 2001 173 |
| - percent of Companies Participating in Online Marketplaces, by Region, 2000 174 |
| - Plans to Participate in Online Marketplaces among Current Non-Users, by Region, 2000 175 |
| - percent of US Companies That Have Joined or Plan to Join an Online Exchange to Transact with Customers or Suppliers, January 2001 176 |
| - Plans of US Purchasing Professionals to Use B2B Exchange Features, 2000 176 |
| - Participation of US Purchasing Professionals in Public B2B Exchanges, 2000 177 |
| - Procurement Executives' Reasons for Participating in Online Trading Networks, 2000 178 |
| - Primary Exchange Models That Businesses Are Evaluating, 2000 178 |
| - percent of US Businesses Using Online Exchanges, by Industry, 2000 179 |
| - Businesses' Intentions to Participate in Public B2B Exchanges, 2001 179 |
| - Businesses' Participation in Public B2B Exchanges, by Company Size, 2001 180 |
| - Median Number of Participants and Users of B2B Markets, August 2000 181 |
| - Obstacles to Successfully Using B2B Exchanges, March 2001 181 |
| - How Companies Measure the Success of eMarketplace Buying, March 2001 182 |
| - Cost Savings That Businesses Expect from eMarketplaces, 2001 & 2003 182 |
| - Primary Focus of Companies' Online Marketplace Strategies, by Region, 2000 183 |
| - Importance of Trading Exchange Features to Enterprise Users, 2001 (on a scale of 1-10) 184 |
| - Large-Sized Companies' Expected Long-Term Benefits for SCM Conducted via a B2B Exchange, 2000 184 |
| - Drivers of Estimated Savings through B2B Exchanges 185 |
| - Public B2B Exchanges, by Primary Focus, 2000 185 |
| - Cost Breakdown for Building a Low-End Enterprise Marketplace, 2001 186 |
| - Cost Breakdown for Building a High-End Enterprise Marketplace, 2001 187 |
| - Integration Costs for Companies to Connect with Online Exchanges (in millions) 188 |
| - Worldwide B2B Exchange-Services Spending, 2000 & 2005 (in billions) 189 |
| A. Independent Trading Exchanges 189 |
| - Partsbase.com: Quarterly Subscription Revenues, Q1 2000-Q1 2001 190 |
| - Year over Year Growth Rates for Exchange-Based Trade via Altra Market Place, 1999-2000 191 |
| - Exchange Profile: CheMatch, April 2001 192 |
| - Exchange Profile: ChemConnect, May 2001 193 |
| - eMerge Interactive: Total and Online Sales of Cattle, Q4 2000 & Q1 2001 193 |
| - Exchange Profile: Marex.com, May 2001 194 |
| B. Consortia-Led Exchanges 195 |
| - Number of Consortia-Led Exchanges, by Industry, 2000 196 |
| - percent of Fortune 500 Companies Involved with Consortia Exchanges, by Industry, 2000 196 |
| - Lead Technology Providers to the Consortia-Led Exchanges, 2000 197 |
| - Opinions of US CIOs towards the Use of Hosted SCM Solutions via ASP or Industry Exchange, January 2001 (as a percent of CIOs) 198 |
| - Initial Investment Funds Raised by B2B Exchanges, 2001 (in millions) 199 |
| - Transaction Totals for Consortia-Led Exchanges, March 2001 (in millions) 200 |
| - Covisint's Technology Partners, 2001 201 |
| - Projected Cost Savings per Automobile via Covisint, 2001 202 |
| - Transora Poll: Preparation of Companies for CPFR, March 2001 203 |
| - Transora's Technology Providers, 2001 203 |
| - Converge's Planned Revenue Distribution, 2001 204 |
| - Service Fees for Users of Elemica, 2001 205 |
| - Exchange Profile: Dairy.com As of April 2001 206 |
| - Exchange Profile: Cordiem As of April 2001 206 |
| - Exchange Profile: Aeroxchange, May 2001 208 |
| C. Success and Failures among B2B Exchanges 209 |
| - Consolidation Activity among B2B Exchanges, 2000-2001 210 |
| - Top 10 Industry Trading Exchange Services, 2001 211 |
Text © 2001 eMarketer
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