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AM52012 AMA DIY MULTIPLES MARKET JANUARY 2002 UPDATE

This report covers: DIY,DIY multiples, Bathroom/Shower, Furniture, Garden/Leisure, Lighting/Electrical, Hardware/Housewares/Tools, Window/Floorcoverings, Decorating, Building Materials, : Adhesives, Car Care, Seasonal, Toys

Companies covered include: Wickes,B & Q,Do It All

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About AMA Research reports

KEY AREAS

AMA Research have published an interim review of ‘The UK DIY Multiples Market Report’. The Update 2002 Edition reviews the key aspects of the fifth edition of the ‘UK DIY Multiples Market Report 2001’ originally published in January 2001, and provides revised information on activities within the market during 2000/2001- incorporating original input and primary research, it represents an informed review of this fast changing £5+ billion market.

While there is much general information available on DIY Multiples, AMA’s market research report concentrates on aspects of the market not covered elsewhere, including:-

The market has shown good growth over 1999 and 2000, with 2001 experiencing continued healthy levels of growth. The report assesses the current market situation and forecasts likely market development through to 2005.

Of Particular Interest:-

This 150+ page report is compiled by marketing professionals with a background in building product markets and will be of use to any company interested in the DIY Multiples or considering entry into that sector.

Key areas of coverage in the report include:-

THE MULTIPLES

PURCHASING PROCEDURES

PRODUCTS / SUPPLIERS

GENERAL / FUTURE PROSPECTS

KEY PRODUCT SECTORS COVERED:-

TABLE OF CONTENTS

Table of Contents
1. INTRODUCTION  7
2. SUMMARY  9
3. ECONOMIC ENVIRONMENT  13
3.1 INTRODUCTION  13
3.1 GDP  13
3.2 INFLATION & INTEREST RATES  13
3.3 UNEMPLOYMENT & CONSUMER SPENDING  14
3.4 HOUSING & CONSTRUCTION  14
3.5 STERLING  15
3.6 CONCLUSIONS  15
4. DIY MULTIPLES MARKET  16
4.1 DEFINITION  16
4.1.1 Companies  16
4.1.2 Products  16
4.2 MARKET SIZE  18
4.2.1 Background  18
4.2.2 Current Situation  21
4.3 KEY MARKET INFLUENCES  24
4.3.1 The UK Economy  24
4.3.2 The UK Housing Market  28
4.3.3 POPULATION PROFILE  34
4.3.4 CONSUMER RETAIL EXPENDITURE  35
4.3.5 EMPLOYMENT / UNEMPLOYMENT  35
4.3.6 DIY RETAIL SALES  36
4.4 Future Prospects  37
5. DIY MULTIPLES  42
5.1 COMPANY POSITIONING  42
5.1.1 Market Position  42
5.1.2 Number Of Outlets  44
5.1.3 Sales Per Square Metre  46
5.1.4 Average Store Size  49
5.1.5 Stock Turn  50
5.1.6 General Comments  50
5.2 MARKET SHARES  51
5.3 MAJOR MULTIPLES  53
5.3.1 B & Q  53
5.3.2 Homebase  58
5.3.3 Focus Group Updated Information  62
5.3.4 Wickes - Previously Published January 2001  63
5.3.4 Focus Do It All (FDIA) - previously Published Jan 2001  66
5.3.5 Great Mills Previously Published January 2001  68
5.3.6 Others  71
6. PURCHASING PROCEDURES  74
6.1 GENERAL PROCEDURES  74
6.2 DISTRIBUTORS/WHOLESALERS  83
7. PRODUCTS  85
7.1 PRODUCT MIX  85
7.2 DIY MULTIPLES SALES BY PRODUCT  86
7.3 PRODUCT TRENDS  88
7.3.1 Bathrooms  88
7.3.2 Furniture  94
7.3.3 Decoration  105
7.3.4 Window & Floor Coverings  113
7.3.5 Building Materials  123
7.3.6. Garden/Leisure  131
7.3.7 Hardware/Housewares/Tools  142
7.3.8 Lighting/Electrical  146
7.3.9 Miscellaneous  152
8. FUTURE PROSPECTS  155
8.1 ECONOMIC BACKGROUND  155
List of Tables and Charts
CHART 1: DIY MULTIPLES MARKET 1990-2001 (£M)  9
TABLE 2: IMPORTANCE OF THE DIY MULTIPLES BY SECTOR 1991-01 BY VALUE  17
TABLE 3: TOTAL HOUSEHOLD EXPENDITURE ON DIY & HARDWARE GOODS 1995-2001 (£M)  18
TABLE 4: DIY MULTIPLES MARKET - 1990-2001 (£M RSP)  19
CHART 5: EUROPEAN DIY MULTIPLES 2000 NET SALES €M  22
CHART 6: EUROPEAN DIY MULTIPLES 2001 NUMBER OF OUTLETS  23
TABLE 7: GDP PERCENTAGE CHANGE PER ANNUM 1980-2004  25
CHART 8: INTEREST RATES AND INFLATION (RPI) FROM 1990-2004  26
CHART 9: PDI & SAVINGS RATIO 1980-2004  27
TABLE 10: EXCHANGE RATE FLUCTUATIONS 1997-2002 - DM, DOLLARS, AND THE ECU TO THE POUND STERLING, SPOT RATES  28
TABLE 11: HOUSING COMPLETIONS 1990-2000 GREAT BRITAIN ('000)  29
TABLE 12: NUMBER OF PROPERTY TRANSACTIONS IN ENGLAND AND WALES 1996-2000  30
TABLE 13: STOCK OF DWELLINGS GREAT BRITAIN - 1983-2002  31
TABLE 14: AVERAGE HOUSEHOLD SIZE FOR GREAT BRITAIN 1971-2002  32
CHART 15: ABILITY TO BUY 1980-2005 (£M)  33
CHART 16: AGE DISTRIBUTION OF THE RESIDENT UK POPULATION 1998 ('000)  34
CHART 17: CONSUMER DURABLE SPENDING AS A % OF ALL CONSUMER EXPENDITURE  35
CHART 18: NUMBER OF EMPLOYEES IN EMPLOYMENT GB - JUNE 1981-00 (MILLIONS)  36
TABLE 19: RETAIL SALES - DIY, HOUSEHOLD, TOTAL  37
TABLE 20: DIY MULTIPLES MARKET HOUSEHOLD GOODS  39
CHART 21: DIY MULTIPLE MARKET 1995-2005 - CURRENT & REAL 1995 PRICES  40
CHART 22: DIY MULTIPLES - MARKET POSITIONING  43
TABLE 23: UK DIY MULTIPLES - NUMBER OF OUTLETS  45
TABLE 24: UK DIY MULTIPLES - SALES PER SQUARE METRE (£)  46
CHART 25: UK DIY MULTIPLES SALES PER SQUARE METRE (£)  48
TABLE 26: UK DIY MULTIPLES AVERAGE STORE SIZE ('000 SQUARE METRES)  49
CHART 27: DIY MULTIPLES MARKET SHARE 2001  52
CHART 28: B & Q WAREHOUSE PRODUCT MIX - SHARE BY VALUE  55
CHART 29: B & Q SUPERCENTRE PRODUCT MIX - SHARE BY VALUE  56
CHART 30: HOMEBASE PRODUCT MIX - SHARE BY VALUE  60
CHART 31: WICKES PRODUCT MIX - SHARE BY VALUE  64
CHART 32: FOCUS DO IT ALL PRODUCT MIX - SHARE BY VALUE.  67
CHART 33: GREAT MILLS PRODUCT MIX - SHARE BY VALUE  70
CHART 34: 'OTHERS' DIY MULTIPLES PRODUCT MIX 2000 BY VALUE  73
TABLE 35: DIY MULTIPLES PRODUCT MIX - 2001 (£M RSP)  85
TABLE 36: DIY MULTIPLES SHARE OF MARKET SECTOR 2001 (£M RSP)  87
TABLE 37: UK BATHROOM PRODUCTS MARKET 1995-2005 (£M RSP)  88
CHART 38: UK BATHROOM MARKET SHARE BY PRODUCT SECTOR BY VALUE  90
TABLE 39: UK BATHROOM PRODUCTS MARKET 1999 (£M RSP)  92
CHART 40: DIY BATHROOM PRODUCT SALES BY MULTIPLE 2001 BY VALUE  93
TABLE 41: UK FURNITURE MARKET - 1995-2005 (£M RSP)  95
CHART 42: FURNITURE MARKET PRODUCT MIX - 2001 BY VALUE  96
TABLE 43: UK MARKET FOR DINING ROOM/OCCASIONAL FURNITURE BY PRODUCT  101
TABLE 44: DISTRIBUTION OF FITTED AND NON-FITTED FURNITURE BY CHANNEL  1999 102
CHART 45: DIY FURNITURE PRODUCTS MARKET - MIX BY MULTIPLE  104
TABLE 46: UK DECORATIVE PRODUCTS MARKET 1995-2005 (£M RSP)  105
TABLE 47: UK DECORATIVE PRODUCTS MARKET - 2001 BY PRODUCT GROUP  106
CHART 48: WALL COVERINGS BY APPLICATION AREA & PURCHASER 2001 % BY VOLUME  109
TABLE 49: DISTRIBUTION OF PAINTS, WALL COVERINGS AND CERAMIC TILES  111
CHART 50: DIY DECORATIVE PRODUCTS - SHARE BY MULTIPLE 2001  112
TABLE 51: UK MARKET FOR WINDOW COVERINGS AND FLOOR COVERINGS £M RSP  114
TABLE 52: UK WINDOW COVERINGS MARKET SALES BY PRODUCT GROUP 1999  115
TABLE 53: FLOORCOVERINGS MARKET PRODUCT MIX 2000  117
TABLE 54: TOTAL WOOD FLOORCOVERINGS MARKET 1995 TO 2004 -VALUE (£M MSP)  118
TABLE 55: DISTRIBUTION OF DOMESTIC WINDOW AND FLOOR COVERINGS BY VALUE  120
CHART 56: DIY WINDOW/FLOOR COVERINGS SHARE BY MULTIPLE 2001  121
TABLE 57: BUILDING MATERIALS MARKET 2001 MAJOR PRODUCT GROUPS  124
CHART 58: DIY BUILDING MATERIAL SALES BY PRODUCT GROUP 2001  128
TABLE 59: DIY MULTIPLES/BUILDERS & PLUMBERS MERCHANTS MARKET BY SECTOR  129
CHART 60: DIY BUILDING MATERIALS SHARE BY MAJOR MULTIPLE  130
TABLE 61: UK GARDEN PRODUCTS MARKET 1995-2005 - (£M RSP)  132
TABLE 62: UK GARDEN PRODUCT MARKET SALES BY PRODUCT GROUP 2001 (£M RSP)  133
CHART 63: DISTRIBUTION OF GARDEN PRODUCTS BY MAJOR CHANNELS 1999  138
TABLE 64: COMPARISONS OF DISTRIBUTION CHANNELS SHARES 1991-99 BY VALUE  139
TABLE 65: DISTRIBUTION OF GARDEN PRODUCTS BY SECTOR 2001 BY VALUE  140
CHART 66: DIY GARDEN PRODUCTS SHARE BY MULTIPLE 2001  141
TABLE 67: SALES OF HARDWARE/HOUSEWARES THROUGH DIY MULTIPLES 2001  143
CHART 68: DIY MULTIPLES - HARDWARE/HOUSEWARE PRODUCTS 2001 % BY MULTIPLE  145
TABLE 69: ELECTRICAL PRODUCTS MARKET 1995-2005 BY SECTOR (£M RSP)  147
TABLE 70: LIGHTING MARKET - SALES BY SECTOR 2000 £M RSP  148
TABLE 71: UK DOMESTIC LIGHTING/WIRING ACCESSORIES MARKET SHARE BY CHANNEL - 1999  150
CHART 72: DIY MULTIPLES - LIGHTING/ELECTRICAL PRODUCTS 2001 BY MULTIPLE  151
CHART 73: DIY MULTIPLES - MISCELLANEOUS PRODUCTS 2001 % BY MULTIPLE  153

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EXECUTIVE SUMMARY (FOR 2001 ORIGINAL)

The UK DIY multiples market has grown rapidly over the last decade to reach over £4.4 billion at retail prices in 1997.

Growth in the 1980s was stimulated by a rapid increase in disposable income, a larger proportion of younger first-time homebuyers in the population and the rise in housebuilding and housemoving levels, all contributing to the demand for home improvement products. The early to mid 1990s have seen a less positive growth pattern, however, growth has been achieved in a sometimes difficult retailing environment.

The DIY multiples market has exceeded the growth performance of other retail sectors due to successful market penetration through expansion of the number of outlets and share gain from competitive channels of distribution, in particular the independent hardware retailers.

1996 and 1997 have shown good growth, reflecting a more positive housing and refurbishment market, and a higher level of consumer confidence driven by financial windfalls for example. In 1998, the economic climate has deteriorated, reflecting higher interest rates over 1997 and the first half of 1998, and a deteriorating world economic climate.

The short to medium term future may be difficult for the multiples, with consumer confidence and retail spending declining and the housing market static at best. Nevertheless, some growth is anticipated as multiples continue to take share from competitive channels.

The DIY multiples share of selected household goods retailing is just under 30%, having shown growth every year since 1990, illustrating the gains made by multiples over competitive channels.

The number of DIY multiple outlets has stabilised and even declined, over the last two years. Certain multiples have increased their numbers of outlets, but the closure programme at Do It All has led to the reduction in numbers. Nevertheless, the outlets themselves have a larger average size and sales per outlet is on an increasing trend.

The major product groups offered by the multiples, are garden products followed by building materials and decorative products, furniture, hardware and housewares and bathroom products. Furniture share has reduced over the last year, reflecting the Homebase reformatting of Texas outlets.

Other leading product sectors include lighting, windowcoverings, floorcoverings, adhesives and a wide range of miscellaneous products. The key growth sector has been garden products reflecting growth by Homebase and an increasing orientation to garden products in other multiples. Building product sales have increased through Wickes expansion and the growth of Warehouses, though other multiples have shifted away from building materials to some extent. In addition, housewares and furnishings have increased indicating a growth in non-core DIY product areas.

The role and importance of the multiples varies significantly between the major product groups with DIY multiples accounting for significant shares of the decorative products, garden/leisure and bathroom sectors.

Conversely, the share for building materials is only 5% of the total market, though there are some specific product sectors where the share is somewhat higher eg timber and plumbing materials. The overall share is low due to the high volume of heavyside building materials (bricks, blocks, cement, aggregates etc), some of which are delivered direct to end-use application areas.

Individual variations between the major multiples in terms of product ranges are significant with recent and continued changes in market positioning. Wickes are heavily oriented towards building materials which account for around 50% of sales, with B & Q also oriented to building products particularly through growth of their Warehouses.

Homebase and Great Mills are moving more towards home adornment or home enhancement products eg garden furniture, decoration, furnishings etc, resulting in some niche positioning of the major multiples as they seek to create areas of market differentiation. As the DIY market matures further, it will become more important for multiples to have a clear identity and distinct market position. Sophisticated consumers will then perceive particular DIY companies as appropriate for specific needs.

The Focus acquisition of Do It All has further consolidated the multiples industry, reflecting the importance of economies of scale and how difficult profitable trading has become, particularly without a clear market position.

While price competition remains, the industry tends to compete on a far wider range of factors, in comparison to earlier in the decade. For example, the level of service, advice and support for the buyer has increased and the B & Q Warehouses make a virtue of the skilled support that they offer. In addition, product range is an important competitive factor to B & Q Warehouse. Conversely, Wickes offer a far more focused range but aim to be the lowest cost provider of that range of products.

The multiples are also expanding their target market sectors from DIY products, into pet products, home enhancement, craft products etc. This may offer potential for future growth of the sector, by taking share from other channels of distribution. In addition, some multiples take a more 'holistic' approach to DIY, offering paint, wallpaper, textiles (for curtains, carpets etc) as part of a whole room redecoration approach. Do It All for example offer this concept and will include all the tools, adhesives etc appropriate for a project in a given store area or on a computer programme.

Potential for growth exists in terms of taking share from other channels, either hardware and DIY channels, or possibly pet products and textile sectors. In addition, more focused market positions by the major multiples will be a growing feature of the market, reflecting their drive to become more profitable.

This comprehensive report represents a detailed assessment of the market, reviewing major trends, key factors influencing developments and future prospects for the sector. Analysis is both quantitative and qualitative, based on our substantial experience of the building and home improvement markets.

Text © 2002 AMA Research

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